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“Perfectly relaxing”
other travellers have booked this property

Review of Villa Frangi

View of the Swimming Pool
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View of the Swimming Pool
Bedroom 1 Semi Outdoor Bathroom and Tub
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Very good
35 reviews
View of the Swimming Pool
Bedroom 1
Semi Outdoor Bathroom and Tub
Bedroom 2
Living Area
Another view of the living room
Kitchen
Bedrooom 3
Bedroom 4
View of the pool from Bedroom 4
Exterior of the Villa Rooms
Pagoda
View of the laneway out the front of the villa
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Overview
Villa -
4 Bedrooms, 2 Bathrooms, Sleeps 8
Sanur, Denpasar, Bali

Reviews from our community

Very good - based on 35 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
milly167
Isle of Wight, United Kingdom
Level 5 Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Do not book this villa”
Reviewed 4 July 2015 for a stay in May 2015
3
people found this review helpful

stayed here for 2 weeks in May. There are safes in each of the rooms. We experienced money missing from 3 of the safes, 1 on 3 occasions. No sign of break in, which was very worrying. The owners were contacted while we where in Bali and appeared concerned. On arriving back to the UK we found evidence that the maid had taken seductive pictures of herself in the villa while we where there. The owners appeared mortified (in emails sent on tripadvisor). They also volunteered to refund half the money which would have been about £700. They made an interim payment of around £125 and then tried to make a payment for the rest which got recalled, I was told by the owner they didn't have the funds to repay it and it would take about 4 months. When I complained to them about this, i got a series of emails (then sent to my personal email account from their villa email address which trip advisor would not be able to see) which refuted our earlier conversations, concerns and fundamentally made us out to feel like we had lied. We had nothing to gain. We have kept all emails if trip advisor would like to look into this further.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Jul 2015
I think this experience from our perspective can best be summed up as a break down in communication. There are always two sides to every story. For anyone concerned please have a read of our other reviews and be assured that this guest's experience was the exception and not the rule.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amber F
1 review
“Perfectly relaxing”
Reviewed 15 June 2015 for a stay in June 2015

Our family of 6 stayed here for 5 nights. The staff took care of all our needs and recommended a babysitting service that we were more than happy with. We will defiantly be recommending this to all our family and friends.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carissa12...
Anchorage
2 reviews
“Great place for kids and parents in quite Sanur near beach”
Reviewed 25 March 2015 for a stay in March 2015

We traveled with 5 adults and 2 kids (1&4) and loved this kid friendly place. Stroller, pool fence, and carseats available for no extra cost.

Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaH...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing place to stay. Perfect for a family”
Reviewed 3 March 2015 for a stay in February 2015
1
person found this review helpful

We just got back from two weeks in Bali and lombok and spent our last three nights in villa frangipani.

It was our most expensive stay and well worth every penny. If you stayed as a group of 8 it's exceptional value.

Putu the villa manger is incredibly helpful and made it a very clean and relaxing place to stay.

Because we'd done a lot of travelling we spent most of our three days at the villa in the pool, the kids loved it and there was a trunk of toys for them to play with, car seat to use and cot to borrow.

It's a short walk to the beach and a great location for accessing Sanur.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amizashar...
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A wonderful place to stay and relax”
Reviewed 30 January 2015 for a stay in November 2014
1
person found this review helpful

My family and I love the villa. Even before we arrived, Naomi had been very helpful to see to our needs at the villa. As we have a 1 year old, the villa has the features that is child safe. The pool gate was put up before we arrived, at no charge. The villa provide free airport transfers. It has a lovely spacious compound with a big pool. The rooms are comfortable and nice. The living room, dining and kitchen are fine, however it could be a bit warm during the day as the fans and aircond are not powerful enough. Our 1 year old was kept occupied with the available toys besides playing in the pool. However, the main problem we had the first night was that the electrity frequently turned off before we went to bed. But it was rectified the next day. Putu and Ketut have made the stay so relaxing. They make breakfast every morning, clean our rooms and villa and even do the laundry. You can walk to the nearby beach and the small shops and restaurant around the area.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
31 Jan 2015
Thank you for your feedback and kind words. Apologies for any inconvenience caused by the glitch with the fuses. I'm glad the team were able to quickly fix it for you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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