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All reviews rooftop pool art hotel great hotel coffee machine top floor nice stay sanur beach spacious room short walk to the beach nasi goreng stayed nights the main street artsy bali ade massage channels
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Reviewed 9 August 2018

An absolutely wonderful hotel. The breakfast was top notch and although it is a little walk to the beach the hotel is right in the centre of town and so it is easy to get everywhere.

I arrived at 1am and the hotel staff were just so warm and welcoming, offering me a drink and letting me relax.

I also took advantage of the spa treatments and had a lovely massage and facial which even came with lunch and a smoothie.

The pool was also nice and had a lovely view.

Definitely worth staying here at such a cheap cost!! I particularly loved the blue tooth speakers in the room.

Thank you for a lovely stay

Date of stay: June 2018
Trip type: Travelled solo
2  Thank rosielk88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ARTOTELSANURBALI, General Manager at ARTOTEL Sanur, responded to this reviewResponded 13 August 2018

Dear rosielk88,

My great appreciation for sharing your wonderful review on Trip Advisor.

It’s an honor for us to read several wonderful points that you have mentioned regarding to the hotel and that you had a superb Artotel experience.

It has always been the mission & core values of Artotel Group, to serve our guests at our best and exceed their expectations through bespoke service. I am proud of my team whom have gone an extra mile and made your experience special.

Artotel Sanur would love to welcome you back to this beautiful island for another distinctive experience.

We Heart You

Goya A. Mahmud
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018 via mobile

Went to the Artotel Beachclub and what can I say? This place is absolutely stunning and the staff are great! I came across artotel beach club from the @ilove_artotel instagram account. I am a content writer and traveler and I was leaving my comments at one of their posts because of their caption. It came as a shock that I was immediately blocked by @ilove_artotel. I mean c’mon guys, you are in the hospitality industry. You have to be able to be open for suggestions and criticism. It’s a pathetic thing to encounter especially from a big company. Shame on you @ilove_artotel. Overall, the beach club is amazing, it’s such a shame it has to be under shameful management.

Date of stay: August 2018
Trip type: Travelled solo
Thank skepticaxel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ARTOTELSANURBALI, General Manager at ARTOTEL Sanur, responded to this reviewResponded 13 August 2018

Dear skepticaxel,

Thank you for your compliments towards our beach club, surely will pass it to ARTOTEL Beach Club Management. As well as pertaining your instagram blockage, I do believe they will reach you personally in detail.

We Heart You,

Goya A.Mahmud
General Manager

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Reviewed 7 August 2018

Amazing day at artotel. Everything there was perfect. The Room was big and very Clean. The breakfast was very good. I will recommand this hôtel to others. Perfect stay for the beginning and the end of the Trip

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank francklefebvre603
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ARTOTELSANURBALI, General Manager at ARTOTEL Sanur, responded to this reviewResponded 8 August 2018

Dear Francklefebvre603,

Thank you for sharing your very positive experience!

It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service.

The entire team is looking very much forward to welcoming you back in the not too distant future.

We Heart You


Goya A. Mahmud
General Manager

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Reviewed 5 August 2018

I stayed here in April 2018 with my boyfriend for 4 nights.
We found the hotel perfect for what we needed. The room was stylish/modern and a good size compared to what the pictures/other reviews showed.
The staff were friendly and welcoming which was lovely as this was our first hotel stay in Bali. The rooftop pool was good, limited sun beds but we always managed to get one.
Drinks were good quality and food was ok. We had breakfast included which was a lovely buffet and we ordered food of the menu a few times for lunch/dinner however we did tend to eat out near the beach most evenings.
Would I return if I came back to Sanur, Yes!

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank rocheex
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ARTOTELSANURBALI, General Manager at ARTOTEL Sanur, responded to this reviewResponded 7 August 2018

Dear Rocheex,

It is our privilege to know that you had a good experience with us recently. We appreciate your insight in reference with the rooms, artsy decoration, rooftop pool,our breakfast & our food beverage services as well as the service from the staffs.
No word could describe, how proud I am of my team who have made your recent experience an extra special one until you left the vacation with full of positive impressions. We strive every day to ensure our valued guests pampered with our highly maintained products and services.

Thank you and look forward to your return on your upcoming visit to the hotel.

We Heart You

Goya A. Mahmud
General Manager

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Reviewed 5 August 2018 via mobile

We were staying in a hotel which didn't have beach access so decided to head to the beach club at Artotel for a day. Firstly, i recommend getting there reasonably early as they do get busy. We arrived around 11 and got the last cabana (there is a minimum spend to use the cabanas etc but with a great menu and drinks list it's easy to spend it!). The food is fantastic. Salads are safe to eat and really tasty, and Indonesian food was also great. The cocktails were some of the best we had in Bali, not too sweet and some great flavour combinations. There is a decent sized shallow area in the pool for young kids, and a big tree house style play area which the children really enjoyed. Highly recommend a visit!

Date of stay: August 2018
Trip type: Travelled with family
2  Thank jetsetteraussie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ARTOTELSANURBALI, General Manager at ARTOTEL Sanur, responded to this reviewResponded 7 August 2018

Dear Jetsetteraussie,

Thank you for sharing your very positive experience!
However, I do believe that this review should be addressed to Artotel Beach Club, surely your positive impression will be shared with the entire team to continuously deliver our exceptional service..

The entire team is looking very much forward to welcoming you at ARTOTEL Sanur Bali in the not too distant future.

We Heart You

Goya A. Mahmud
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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