Stayed in December 2016. This resort has a great location if you want to be away from the crowed.
Hotel condition is a bit old but has a good view and access to the beach, nice outdoor seating to enjoy sunset.
Breakfast variety is limited and other menu taste could be improve.
Overall stay OK, score 3.5 rounded to 4 rating.
Dear Valued Customer,
Warmest greeting from Nugraha Lovina Resort,
We really appreciated your positive feedback and we'll present the better performance as guest expected. Our menu will be created forward to accommodate the guest's taste and preference.
Again ,we would like to say thank lots and hope see you soon in our Resort .
Best Regards,
Edy and Team
From front office to rooms to restaraunt and gardens the staff make you feel very welcome.
The building itself oozes of Bali culture and history and with a location right at the waters edge it makes you appreciate Nugraha even more.
The rooms are clean, spacious and have great aircon. Beds are comfy and good size balconies. Wait for sunset. Even better!
Top it off with a romantic dinner waterside and you will have had the perfect day.The beach here is tidal but who cares. So many beautiful points you dont notice it.
One small negative. The pool was not 100%. Probably due to refurb close by but sure not permanent. Just not clear. Could not find any other negative points in other reviews. Well done Nugraha. See you again.
Dear Peter J,
Warm Greetings from Nugraha Lovina,
Clean, comfortable and perfect day! - what is there to add! Many thanks on your great review. We are thrilled your stay with us was enjoyable and we will try and improve on a points you have raised on which we can do better, especially for our pool maintenance which made uncomfortable stay, we are very sorry of it.
Thank you for your compliments on our romantic dinner and sleeping facilities. It is very important for us to know that our beds are comfortable and that our guests can get a good night’s sleep.
Relaxing around the pool , sleeping and tasting fine dining and history is the essence of a holiday and this kind of feedback is most valuable to us.
Thank you for choosing Nugraha Lovina and if you decide to have some more “sleep and pool” experience, please feel free to contact us for any assistance you might require.
We look forward to welcoming you again our resort and give my best regards to all of your family
Thank you
Kindest Regards
Anugerah Yulianto and Team
My partner and I stayed at this property in their brand new villas which are located right on the beachfront next door to the hotel. Our stay was perfect in every way.
The staff were extremely attentive, the food was delicious and the
sunset view was incredible. The villa is beautifully designed, bed was extremely comfortable, the bath was divine.
The staff organised a dolphin boat for us in the morning and we saw pods of dolphins swimming out at Sunrise. It was magic.
I would recommend this hotel and new villas if you desire a wonderful stay in Lovina.
Dear Sparkie,
Warm greetings from North of Bali,
Thank you so much for your lovely words regarding your recent stay with us - it is so great to hear that our team is doing a good job and its comments like yours that keep us going! Thank you for recommending our Resort and we are looking forward to welcoming you on your next stay with us.
Give our best regards for all members of your family
With kindest regards,
The management team
Definitely shonky. Demanded full payment with booking two months in advance. Paid the money. Due to a medical problem we were unable to travel. Tried to advise by email and phone, but ignored. Despite the supposed cancellation policy lost our $900.
Now their website is down. Place may not exist.
Dear Mr. Malferg,
Thank you for taking the time to write a review regarding your experience with our property.
We are very sorry to hear about your medical problem and also for the uncomfortable cancellation service. And we feel unwell, due to we do not accept any email and also phone call directly to our hotel about this matter. please give me time to explain, that we have agreement with some travel agency and for the cancellation should be informed in written notice lately 7 days before scheduled arrival otherwise such as the following condition :
• - 1 (one) days before arrival 50% of the Room Charge.
• - No show 100% of the room charge.
even at one site online booking we also have last minute policy without any cancellation charge
Our guests are our number one priority at the property and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around
Hope it will meets your requirement
We look forward to welcoming you again to stay in our resort
Thank you very much
We chose the Nugraha Lovina hotel for its location and we were not disappointed. It is on the sea front and the view from the room/ restaurant/ pool is beautiful. We would recommend this hotel because of the overall beautiful setting; we really enjoyed the outdoor facililties. However, if you look at things more closely, you start to notice things are past their use-by date and are not as clean as they should be.
The staff was ever so polite and accommodating, which was a bonus. Finally, the food was not the best, lack of taste and not the best quality.
