Name: Great location
Item: Nugraha Lovina Seaview Resort
Rating: 4
Author: TripMember110320151

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All reviews buy souvenirs wonderfull hotel main point pleasant place to stay amazing place balcony sunset bali garden comfort seaside wave serenity resto

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balivilla4u1

Nusa Dua, Indonesia

667209

Reviewed 17 October 2016 via mobile

Nugraha Just Great. We Will Be Back. Your Really Are Just Great!

From front office to rooms to restaraunt and gardens the staff make you feel very welcome.
The building itself oozes of Bali culture and history and with a location right at the waters edge it makes you appreciate Nugraha even more.
The rooms are clean, spacious and have great aircon. Beds are comfy and good size balconies. Wait for sunset. Even better!
Top it off with a romantic dinner waterside and you will have had the perfect day.The beach here is tidal but who cares. So many beautiful points you dont notice it.
One small negative. The pool was not 100%. Probably due to refurb close by but sure not permanent. Just not clear. Could not find any other negative points in other reviews. Well done Nugraha. See you again.

Date of stay: October 2016

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Peter J,

Warm Greetings from Nugraha Lovina,

Clean, comfortable and perfect day! - what is there to add! Many thanks on your great review. We are thrilled your stay with us was enjoyable and we will try and improve on a points you have raised on which we can do better, especially for our pool maintenance which made uncomfortable stay, we are very sorry of it.
Thank you for your compliments on our romantic dinner and sleeping facilities. It is very important for us to know that our beds are comfortable and that our guests can get a good night’s sleep.
Relaxing around the pool , sleeping and tasting fine dining and history is the essence of a holiday and this kind of feedback is most valuable to us.
Thank you for choosing Nugraha Lovina and if you decide to have some more “sleep and pool” experience, please feel free to contact us for any assistance you might require.
We look forward to welcoming you again our resort and give my best regards to all of your family
Thank you

Kindest Regards
Anugerah Yulianto and Team

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Sparkie11

Sydney

2630

Reviewed 8 September 2016 via mobile

Amazing Hotel and Villas

My partner and I stayed at this property in their brand new villas which are located right on the beachfront next door to the hotel. Our stay was perfect in every way.

The staff were extremely attentive, the food was delicious and the
sunset view was incredible. The villa is beautifully designed, bed was extremely comfortable, the bath was divine.

The staff organised a dolphin boat for us in the morning and we saw pods of dolphins swimming out at Sunrise. It was magic.

I would recommend this hotel and new villas if you desire a wonderful stay in Lovina.

Date of stay: August 2016

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Dear Sparkie,

Warm greetings from North of Bali,

Thank you so much for your lovely words regarding your recent stay with us - it is so great to hear that our team is doing a good job and its comments like yours that keep us going! Thank you for recommending our Resort and we are looking forward to welcoming you on your next stay with us.
Give our best regards for all members of your family

With kindest regards,

The management team

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Malferg

Perth, Australia

169144

Reviewed 13 August 2016

Avoid at all costs

Definitely shonky. Demanded full payment with booking two months in advance. Paid the money. Due to a medical problem we were unable to travel. Tried to advise by email and phone, but ignored. Despite the supposed cancellation policy lost our $900.
Now their website is down. Place may not exist.

Room tip: Don't book there and you will sleep better.

Date of stay: August 2016

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Mr. Malferg,

Thank you for taking the time to write a review regarding your experience with our property.
We are very sorry to hear about your medical problem and also for the uncomfortable cancellation service. And we feel unwell, due to we do not accept any email and also phone call directly to our hotel about this matter. please give me time to explain, that we have agreement with some travel agency and for the cancellation should be informed in written notice lately 7 days before scheduled arrival otherwise such as the following condition :
• - 1 (one) days before arrival 50% of the Room Charge.
• - No show 100% of the room charge.
even at one site online booking we also have last minute policy without any cancellation charge
Our guests are our number one priority at the property and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around
Hope it will meets your requirement
We look forward to welcoming you again to stay in our resort
Thank you very much

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BenjaminMa

Eastleigh, United Kingdom

1410

Reviewed 27 June 2016 via mobile

Tired Hotel with beautiful seaview

We chose the Nugraha Lovina hotel for its location and we were not disappointed. It is on the sea front and the view from the room/ restaurant/ pool is beautiful. We would recommend this hotel because of the overall beautiful setting; we really enjoyed the outdoor facililties. However, if you look at things more closely, you start to notice things are past their use-by date and are not as clean as they should be.
The staff was ever so polite and accommodating, which was a bonus. Finally, the food was not the best, lack of taste and not the best quality.

Date of stay: June 2016

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mcmahon2015

Port Hedland, Australia

52

Reviewed 15 June 2016

Welcoming and Peaceful

We have visited Nugraha Lovina Seaview Resort numerous times, this hotel is ideally located with beautiful views of the ocean and the volcano of Java from the rooms and terrace. Staff are amazing, always helpful and friendly. Breakfast is fine, and the food in the restaurant good. The rooms are clean and the most comfortable of beds in Bali. I would recommend this hotel to anyone wishing to get away from it all and relax. Room 211 has WiFi along with all public areas of the hotel, But other rooms do not get it - which is a shame. Would stay here again. Thanks you Merry and team for a lovely stay once again.

Room tip: Rooms overlooking the terrace and ocean. room 211 for in room Wi-Fi

Date of stay: June 2016

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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