We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Malferg
Perth, Australia

Avoid at all costs

1.0 of 5 bubblesReviewed 13 Aug 2016
Definitely shonky. Demanded full payment with booking two months in advance. Paid the money. Due to a medical problem we were unable to travel. Tried to advise by email and phone, but ignored. Despite the supposed cancellation policy lost our $900.
Now their website is down. Place may not exist.
Date of stay: August 2016
Room Tip: Don't book there and you will sleep better.
Trip type: Travelled as a couple
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nugraha L, Front Desk Supervisor at Nugraha Lovina Seaview Resort, responded to this review
Responded 19 Aug 2016
Dear Mr. Malferg,

Thank you for taking the time to write a review regarding your experience with our property.
We are very sorry to hear about your medical problem and also for the uncomfortable cancellation service. And we feel unwell, due to we do not accept any email and also phone call directly to our hotel about this matter. please give me time to explain, that we have agreement with some travel agency and for the cancellation should be informed in written notice lately 7 days before scheduled arrival otherwise such as the following condition :
• - 1 (one) days before arrival 50% of the Room Charge.
• - No show 100% of the room charge.
even at one site online booking we also have last minute policy without any cancellation charge
Our guests are our number one priority at the property and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around
Hope it will meets your requirement
We look forward to welcoming you again to stay in our resort
Thank you very much

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
  • Booking.com
  • Hotels.com
  • Priceline
2.7 km from Nugraha Lovina Seaview Resort
Free Wifi
Free parking
  • Hotels.com
  • Priceline
  • Booking.com
3.6 km from Nugraha Lovina Seaview Resort
Free Wifi
Free parking
  • Priceline
  • Agoda.com
  • Vio.com
10.5 km from Nugraha Lovina Seaview Resort
Free Wifi
Free parking
  • ZenHotels.com
  • Agoda.com
6.0 km from Nugraha Lovina Seaview Resort
Free Wifi
Free parking
  • Booking.com
6.0 km from Nugraha Lovina Seaview Resort
Free Wifi
Free parking
  • Booking.com
  • Hotels.com
  • Priceline
21.3 km from Nugraha Lovina Seaview Resort
Free parking
Pool
  • Hotels.com
  • eDreams
  • Agoda.com
16.9 km from Nugraha Lovina Seaview Resort
Free Wifi
Free parking
  • Hotels.com
  • Priceline
  • Booking.com
11.6 km from Nugraha Lovina Seaview Resort
Free Wifi
Free parking
  • Priceline
  • eDreams
  • ZenHotels.com
25.3 km from Nugraha Lovina Seaview Resort
Free parking
Beachfront
    2.3 km from Nugraha Lovina Seaview Resort
    Free Wifi
    Free parking
    View more hotels in Singaraja
    Reviews (184)
    Filter reviews
    184 results
    Traveller rating
    75
    60
    32
    11
    6
    Traveller type
    Time of year
    LanguageAll languages
    More languages
    Traveller rating
    75
    60
    32
    11
    6
    Show reviews that mention
    All reviews buy souvenirs wonderfull hotel main point pleasant place to stay amazing place balcony sunset bali garden comfort seaside wave serenity resto
    Selected filters
    Filter
    Updating list...
    47 - 52 of 184 reviews
    Reviewed 27 June 2016 via mobile

    We chose the Nugraha Lovina hotel for its location and we were not disappointed. It is on the sea front and the view from the room/ restaurant/ pool is beautiful. We would recommend this hotel because of the overall beautiful setting; we really enjoyed the outdoor facililties. However, if you look at things more closely, you start to notice things are past their use-by date and are not as clean as they should be.
    The staff was ever so polite and accommodating, which was a bonus. Finally, the food was not the best, lack of taste and not the best quality.

    Date of stay: June 2016
    Trip type: Travelled as a couple
    Thank BenjaminMa
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 15 June 2016

    We have visited Nugraha Lovina Seaview Resort numerous times, this hotel is ideally located with beautiful views of the ocean and the volcano of Java from the rooms and terrace. Staff are amazing, always helpful and friendly. Breakfast is fine, and the food in the restaurant good. The rooms are clean and the most comfortable of beds in Bali. I would recommend this hotel to anyone wishing to get away from it all and relax. Room 211 has WiFi along with all public areas of the hotel, But other rooms do not get it - which is a shame. Would stay here again. Thanks you Merry and team for a lovely stay once again.

    Room tip: Rooms overlooking the terrace and ocean. room 211 for in room Wi-Fi
    Date of stay: June 2016
    • Trip type: Travelled as a couple
      • Sleep Quality
      • Cleanliness
      • Service
    Thank mcmahon2015
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 1 February 2016

    we stayed here on this january 2016 one day. breakfast is good but only american breakfast is delicious, fried rice more sweat and not delicious. . but when you wake up in the morning no one here. even you ring bell in the table many times but no one is here n its 7 am in the morning. i cant believe it. they give welcome drink. maybe because no other guest stay here except me and my parents and my aunty. we booked 2 room for me and other room for my uncle. no other guest. only me. pool is dirty very dirty like never clean it. i cant imagine how much the owner spent for lazy staff. TV channel only little not much international. the only win because location near the beach / ocean. we not suggest this place.

    Date of stay: January 2016
    • Trip type: Travelled with family
      • Location
      • Rooms
      • Service
    1  Thank amazinggirls
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 16 December 2015 via mobile

    stayed here for 3 days. I'm not sure exactly where these other reviews are basing their stay on as the accommodation is not great.

    When we checked in the man at the front desk asked that we pay for our stay upfront. This set alarm bells off as most places take money at the end of the stay. We were shown to our room which was quite dingy and poorly lit. The bathroom looked as though it had been renovated recently but the rest of the accommodation was drastically in disrepair. The walls were in bad need of painting, the television didn't work, the curtains were completely covered in holes. There were also lumps of wood in our garden that seemed to be holding up the fence.

    Whilst we stayed here there was a lot of building work taking place next door, I think to expand the hotel but it meant that even when we tried to relax we couldn't because of the noise.

    The pool was also in need of repair, with paving stones missing.

    It didn't help that lovina has nothing to do in the area. The beach is quite a walk from the hotel (there is no beach at the hotel, only retaining wall with sand on top to make it seem as though there is a beach )

    Would not go back

    Date of stay: September 2015
    Trip type: Travelled as a couple
    2  Thank Eoin F
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 14 November 2015

    It seems the place changed its name - the name dispalyed at the entrance to the resort is "Nugraha Lovina Sea View Resort and Spa" - at first I couldn't find it on TripAdvisor...
    It is a very good hotel, with a decent restaurant (virtually anything we've eaten was at least good, most of the time excellent). The place feels calm and full of serenity, but that's probably because of the season - we stayed 4 nights, and for 2 of them we seemed to be the only guests around :-) so everything was so to say "for us".
    The rooms are not that spacious, but in the end the hotel room is not the place where you'll be spending your time when in Bali, right? Rooms are clean, most with a nice view on the garden or sea. We had a room at the reception desk level (1st floor), overlooking the garden and open-air restaurant, with an outlook on the sea.
    Pluses - how often were you allowed to use the swimming pool after sunset or max. 8.00pm? Well, you'll be surprised - the swimming pool closes at 11.00pm! So if you want to go for a swim after dinner - feel free to do it :-)
    One thing prevented us from giving this place 5/5 - hot water problems - for the 4 consecutive days we had some struggle with making it work. Of course everytime we reported the problem the the reception they were very helpful and the problem was fairly quickly solved, but a while later it recurred, and son on, so it was a kind of a pain... at that price level, such problems should not occur or be prevented from recurring..
    Overall, a nice, sleepy (because of the season) and peaceful place where you can charge your batteries (or set up for a trip into the mountains). If I was to return to Lovina, I guess I would come here, provided hot water would be there too ;-)
    One other thing - very decent WiFi is available free of charge at the lobby / reception area, with no WiFi in the rooms, except for ours - yes, we had WiFi access. I think however that it will not work in other rooms, as the signal wasn't strong.

    Room tip: Room 211 has WiFi access ;-)
    Date of stay: November 2015
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    1  Thank Pliszek
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    View more reviews