Dear Robert and Erica, the first thing which pops up on my mind - you are awarded as the Best host just truly as you deserve it! I would not expect that such customer oriented First Class hospitality should be met in Bali! You guys really do a wonderful work in making you guests feel like home. We had an amazing stay at Villa Sembilan which in reality looks exactly like on photos, and this was great - all you need to feel relaxed in a different climate zone - regular hot water, which as we were informed Coukd be even more heated with a perfect water current, two toilet rooms above and downstairs, aircon which we didn't use feeling so fresh only with two ventilators on. What impressed me also - was the regular big bottled water supply, I just needed to text my hosts and voila - water was refilled in the cooler, to say more - the hosts took care to provide us with initial life pack - instant Bali coffee which should not be underestimated because it is called instant, it is just brilliant - the coffee addict says to you, one tea and salts, sugars, peppers, oils . What's to say - the kitchen filly equipped - so we had it also comfortable and mainly had our early breakfasts home. The initial idea was not the focus on the quality of living but mainly on the strong Internet flow which we needed to work on remote, and here it was! No troubles with Wi-Fi at all! Robert was so kind that took care of the local sum cards for us as well as litium battery which Chinese airport officers grabbed our of our checked-in luggage, and then he was bringing this all to us, truly kind and nice if you, Robert! So despite the fact the focus was not on porch facilities - my man was telling me one day there: You know, it is so good here, that today I don't even want to go out at all!!! And this is the best appreciation. Cleaning was all in time and ladies did the best work indeed, all was shiny and fresh! Towels renewal and bed sheets - I don't change my bed sheets that often - thought I, and you know, this is what I learnt from Erica now!
Besides - you are the best informed when you come to Robert and Erica - all you need is ask: best local and European restaurants they recommend have been tried and even became our regular places to go, how I miss it already!
As for transportation - you can surely approach Robert on bike and scooter rental, that's what we did, and this was great, Robert did a great preparatory job having adjusted Navi holder, the helmets were in - and this is an important thing - charged by try e policy in other case when you don't wear them!
Robert also took care of our pick up from and to airport, with our name plate written beautifully by the hand of his wonderful lady Erica!
So to cap it all, though many things could be mentioned in here: I would definitely recommend the place and our hosts to travellers to Bali: perfect location as in Kuta and so in Bali island, and all the mentioned before items - make me sure next time we come we're d choose t stay here again! Thank you guys, you do a great job!
Best regards from Russia,
Alina and Vladimir.