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All reviews accor group separate bedroom manager adil newly built hotel specially mr less spicy elaborate menu cooperative staff delicious food great property special thanks front desk his team welcome drink visit this place room decor service provided
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4 - 9 of 65 reviews
Reviewed 30 March 2021

It's a good experience to saty in the Grand Mercure hotel n resort, contact person is Mr. Jebran Khan who was provided best deal. Best place to stay, to relex and enjoy quality time with family, food are so delicious and the facilities provided are so good. Staff of hotel are so responsive and neat and cleaned hotel. Overall is good experience to stay.

Date of stay: March 2021
Trip type: Travelled with family
Thank MehtaNaitik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunaina Manerker, General Manager at Grand Mercure Gandhinagar GIFT City - An Accor Hotels Brand, responded to this reviewResponded 31 March 2021

Dear Mr. Mehta,

Thank you for taking time out to review us and we are delighted to read your wonderful feedback.

Grand Mercure Gift City has the perfect blend of traditional and contemporary which makes it a perfect setting for exploring this rich and diverse city.

We are so grateful for your appreciation of the team especially Jibran and I will personally share your comments with him.

I am also glad that you enjoyed every aspect of your stay with us. We feel humbled by your kind appreciation of the overall property.

We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. It is heartwarming to read how you felt safe with our new safety protocols.

We look forward to welcoming you back again soon.

Best Regards & Stay Safe,

Sunaina Sharma Manerker
General Manager
Grand Mercure Gift City

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2021

Food here is amazing. We visited twice back to back and everything in veg is great. Green Thai curry is super delicious ans mast try when you visit here. Mohit was great at service and very attentive. Overall great ambience and experience.

Date of stay: March 2021
Trip type: Travelled with friends
Thank prarathanap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunaina Manerker, General Manager at Grand Mercure Gandhinagar GIFT City - An Accor Hotels Brand, responded to this reviewResponded 28 March 2021

Dear Prarthanap,

Thank you for taking time out to review us and we are delighted to read your wonderful feedback.

Grand Mercure Gift City has the perfect blend of traditional and contemporary which makes it a perfect setting for exploring this rich and diverse city.

We are so grateful for your appreciation of the team especially Mohit and I will personally share your comments with both of them.

I am also glad that you enjoyed every aspect of your stay with us. We feel humbled by your kind appreciation of the overall property.

We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. It is heartwarming to read how you felt safe with our new safety protocols.

We look forward to welcoming you back again soon.

Best Regards & Stay Safe,

Sunaina Sharma Manerker
General Manager
Grand Mercure Gift City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2021 via mobile

I must mention that I had such a good experience over my 3night stay here thanks to Mohit Tiwari & Pushpa.

I’ve stayed at Accor’s premium range Rixos RAK but I think the service at Grand Mercure GIFT was by far the best.

I sincerely hope Mohit & Pushpa are rewarded for the great work they are doing. Their genuine intent to keep guests happy is so nice to see.

Good luck to these two very well trained individuals.

Date of stay: March 2021
Trip type: Travelled on business
Thank 123akshai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunaina Manerker, General Manager at Grand Mercure Gandhinagar GIFT City - An Accor Hotels Brand, responded to this reviewResponded 26 March 2021

Dear Akshay,

Thank you for taking time out to review us and we are delighted to read your wonderful feedback.

Grand Mercure Gift City has the perfect blend of traditional and contemporary which makes it a perfect setting for exploring this rich and diverse city.

We are so grateful for your appreciation of the team especially Mohit and Pushpa and I will personally share your comments with both of them.

I am also glad that you enjoyed every aspect of your stay with us. We feel humbled by your kind appreciation of the overall property.

We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. It is heartwarming to read how you felt safe with our new safety protocols.

We look forward to welcoming you back again soon.

Best Regards & Stay Safe,

Sunaina Sharma Manerker
General Manager
Grand Mercure Gift City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2021 via mobile

Gift city, Grand Mercury, Sangam Hotel.
Good ambiance, soothing atmosphere.
Food was good in taste.
Service of Mohit was excellent and he was very humble and polite.
Overall a good dinning experience.

Date of stay: March 2021
Trip type: Travelled with family
Thank Arvind_2703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunaina Manerker, General Manager at Grand Mercure Gandhinagar GIFT City - An Accor Hotels Brand, responded to this reviewResponded 25 March 2021

Dear Arvind,

Thank you for taking time out to review us and we are delighted to read your wonderful feedback.

Grand Mercure Gift City has the perfect blend of traditional and contemporary which makes it a perfect setting for exploring this rich and diverse city.

We are so grateful for your appreciation of the team especially Mohit and am glad that you enjoyed every aspect of your stay with us. We feel humbled by your kind appreciation of the overall property.

We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. It is heartwarming to read how you felt safe with our new safety protocols.

We look forward to welcoming you back again soon.

Best Regards & Stay Safe,

Sunaina Sharma Manerker
General Manager
Grand Mercure Gift City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2021

Very good service, cooperative staff especially Mr.Adil, Mr. Sourav, & Mr. Arvind.. from front office & Mr. Pankaj, Mr. Harsh, Mr. Mohit, Ms. Pushpa from F&B. They are very friendly and co-operative. Helps a lot in event.. The hotel is very business friendly.. Perfect place for Stay...

Date of stay: March 2021
Trip type: Travelled on business
Thank dhruvv_118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunaina Manerker, General Manager at Grand Mercure Gandhinagar GIFT City - An Accor Hotels Brand, responded to this reviewResponded 22 March 2021

Dear Dhruvv,

Thank you for taking time out to review us and we are delighted to read your wonderful feedback.

Grand Mercure Gift City has the perfect blend of traditional and contemporary which makes it a perfect setting for exploring this rich and diverse city.

We are so grateful for your appreciation of the team especially all mentioned names and am glad that you enjoyed every aspect of your stay with us. We feel humbled by your kind appreciation of the overall property.

We have always placed the highest emphasis on the safety and well-being of our guests with exacting standards of cleanliness and hygiene. Certified with ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels with additional safety measures implemented keeping in view with World Health Organization and Ministry of Tourism guidelines. It is heartwarming to read how you felt safe with our new safety protocols.

We look forward to welcoming you back again soon.

Best Regards & Stay Safe,

Sunaina Sharma Manerker
General Manager
Grand Mercure Gift City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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