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Reviewed 1 March 2021

Stayed at Taj Chandigarh from 12-14 February 2021. The check-in experience was disappointing. Usual Tajness warmth was no where. The room assigned further escalated the disappointment. Room no. 230 - a suite had view of a terrace ....
Since neither Dera nor the Bar were functional, choices for dining were limited. Service was again disappointing. My request to change the room did not materialise on account of the property being sold out. Check out was even more disappointing. Temporarily I resolved never to return....

Room tip: Opt for rooms at 5th and 6th Floor only if you need a good view of Shivalik range
Date of stay: February 2021
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank kamalrustagi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohit Gurnani, General Manager at Taj Chandigarh, responded to this reviewResponded 14 March 2021

Dear Mr. Rustagi

Greetings from Taj Chandigarh!

At the outset I would like to thank you for taking the time to share your review on TripAdvisor.

It is our continuous endeavor to offer our guests the best of services and hospitality. We regret the inconvenience caused to you during your recent stay. Your comments with regards to the restaurant service, allocation of room and courtesy of the associates have been noted and necessary corrective action has been taken to ensure similar instances do not reoccur.

We look forward hosting you back soon and assure you of our best of attention and services at all times.

Warm Regards,
Mohit Gurnani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2021

There were issues with the Luxury Suit in, which we checked in. It was stinking with foul smell.

However, it was promptly changed by duty manager on complaining and realising the discomfort we had. Duty manager was also polite and professional so one can give them benefit of doubt and as error of oversight by housekeeping staff.

Mr. Sahil was in the cafe17 was the best part. He made up for all initial glitches. It was good to see his enthusiasm under high work load conditions.

Overall a wonderful property.

Date of stay: February 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
1  Thank surinderaviator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohit Gurnani, General Manager at Taj Chandigarh, responded to this reviewResponded 4 March 2021

Dear Mr. Singh

Greetings from Taj Chandigarh!

At the outset I would like to thank you for taking the time to share your review in TripAdvisor.

It is our continuous endeavor to offer our guests with the best of services and hospitality. We are delighted to note that you had a pleasant stay with us and enjoyed excellent service the team provided. It will be my pleasure to compliment all my operations team on your behalf.

We regret the inconvenience caused to you with regards to the room experience which has been taken up with the concerned team members to take corrective action.

We look forward hosting you back soon and assure you of our best of attention and services at all times.

Warm Regards,
Mohit Gurnani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2021

This was a stopover for us between Manali to Delhi. The property is beautiful. The staff is courteous. Valet was easy. Infact our car became very dirty due to the roads and the drive and they normally don't do cleaning, but went out of the way and cleaned both our cars. Room service was prompt. Infact for breakfast, initially we didn't get a table for 8 together, and took longer than expected for the team there to entertain our request, however, the servers there was very very nice and polite. Infact offered the guests food and juices apart from the buffet layout as well.

Must Try
- stuffed tandoori kulcha
- butter chicken
- paneer lababdaar
- fresh orange juice and ABC juice

Room tip: choose one facing the inside of the hotel, the roadside facing rooms are not recommended if you forget the curtains open.
Date of stay: February 2021
    • Value
    • Rooms
    • Service
Thank ShrutiK340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohit Gurnani, General Manager at Taj Chandigarh, responded to this reviewResponded 4 March 2021

Dear Guest

Greetings from Taj Chandigarh!

At the outset I would like to thank you for taking the time to share your review in TripAdvisor.

It is our continuous endeavor to offer our guests with the best of services and hospitality. We are delighted to note that you had a pleasant stay with us and enjoyed the excellent service the team provided. It will be my pleasure to compliment all my operations team on your behalf.

We look forward hosting you back soon and assure you of our best of attention and services at all times.

Warm Regards,

Mohit Gurnani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2021 via mobile

Our stay at Taj was truly amazing. Staff was so cooperative and considerate. I just told them once that it was my parent's anniversary and they sent us a beautiful cake as a surprise.
Right from the front desk to the head chef, we interacted with everyone and they were all very excited and welcoming.
Amazing food, Great hospitality, World class service.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank yashveert2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohit Gurnani, General Manager at Taj Chandigarh, responded to this reviewResponded 4 March 2021

Dear Guest

Greetings from Taj Chandigarh!

At the outset I would like to thank you for taking the time to share your review in TripAdvisor.

It is our continuous endeavor to offer our guests with the best of services and hospitality. We are delighted to note that you had a pleasant stay with us and enjoyed the excellent service the team provided. It will be my pleasure to compliment all my operations team on your behalf.

We look forward hosting you back soon and assure you of our best of attention and services at all times.

Warm Regards,

Mohit Gurnani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2021

Staff was amazing and so friendly. The atmosphere was WONDERFUL and it was very quiet for being right in the middle of the city. I would absolutely recommend this hotel to anyone traveling through. We only stayed for a night, but I wish we could have stayed more!!
The manager often runs the front desk and is beyond kind. They make sure that everything is very clean all the time, and that your needs are met.

Date of stay: December 2020
Trip type: Travelled on business
Thank pankajkumar120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohit Gurnani, General Manager at Taj Chandigarh, responded to this reviewResponded 4 March 2021

Dear Mr. Kumar

Greetings from Taj Chandigarh!

At the outset I would like to thank you for taking the time to share your review in TripAdvisor.

It is our continuous endeavor to offer our guests with the best of services and hospitality. We are delighted to note that you had a pleasant stay with us and enjoyed the hotel location and excellent service the team provided. It will be my pleasure to compliment all my operations team on your behalf.

We look forward hosting you back soon and assure you of our best of attention and services at all times.

Warm Regards,

Mohit Gurnani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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