Was very nice. But there was nowhere to place our bathroom belongings. No tables at all in the bathroom. We had to put everything on a table near the front door. Was super annoying.
Also, our first night was disturbed by a woman fighting with a man in the room close to us. Kept us up for 2 hours, until the police came and handled it.
Hello Judy, thank you for a great review! We apologize for any inconveniences during your stay and assure you that is not the norm. We hope to welcome you back in the future and provide you with an even better experience!
My wife and I stayed here for our one year wedding anniversary. The staff was very kind and accommodating. We booked an ocean view room and when we checked in, the room we were provided did not have an ocean view. However, we spoke to the staff at the front desk and they rebooked us a room with a beautiful ocean view and the convention building with no issues or hassle. I hate being this person but I will say the rooms are a bit outdated and old. Some things were visibly falling apart. However, last year, in June of 2023, my wife and I got married in Asbury Park and a lot of our friends and family stayed here as it was the more affordable hotel option. I will say, they allowed us to throw an after party after our wedding in the downstairs bar/restaurant with their bartender and even allowed our DJ to hook up some of his equipment so we could continue dancing and drinking and partying. They did not have to do that and yet they did and we kept the party going till like 2am. So while it may be an older hotel, it is an Asbury Park staple and it was really nice to stay here and celebrate our one year wedding anniversary. The pool area is also really beautiful and relaxing.
Hello and thank you for a wonderful review, Jessie! Your feedback is important to us and we are making changes to the hotel to enhance our product! We are thrilled to hear about your experience with us and hope to welcome you back in the future.
Stayed 3 nights in a deluxe ocean facing room. It was roomy and had a comfortable bed. Bathroom needs more towel racks. Liked the breakfast cafe, night time bar, and outside patio. Would stay there again. Close to boardwalk, beach, and restaurants.
Hello, thank you for a wonderful review! We hope to welcome you back when travels find you back in Asbury Park, NJ!
Valet service option was wonderful on arrival, the cost was a bit higher than I expected though at $60-90/vehicle. We only stayed for one night. Checked in and was given a card room key, found our room and couldn’t get in. Went back downstairs and the same woman at the desk asked if we were ok having a hard key instead since that is what that room required. I should have been given the correct key the first time, how do you not know which type of key the rooms use? Went back upstairs and struggled to unlock the door, the lock was very finicky. The door and the lock were both very loose, did not make me feel overly secure. Walked into the room and loved that it was a corner room with 2 windows but it smelled musty and had clearly not been updated in awhile. The lighting in the bathroom was awful, very dim lighting and no fan or ventilation for showering. There was no microwave and a small old fridge on the floor (see photos). The king sized bed was firm but overall decent for sleeping. Pillows were not lumpy but were inconsistent in size. Lighting on each side of the bed was different (see photo). Curtains were difficult to close at bedtime, one of them stayed partially open unfortunately, they clearly need to be replaced (see photos). We noticed a hair extension left behind on the floor under the edge of the bed so clearly the room was not cleaned well between uses, we got a good laugh about it but truly were absolutely disgusted realizing how poorly the room was cleaned prior to use. Checkout was easy and fast considering we had to wait in line while other people were trying to get an early checkin at 11am. The location of the hotel was nice and the convenience of valet parking was nice but not worth the money we spent. We plan to return to the Asbury Park area in the future but we have already researched other hotel options.
Thank you for your feedback regarding your most recent stay. We apologize our hotel did not meet your expectations. We take all feedback seriously and use it to improve our product and hotel. We are excited to begin our renovation during the off season and we will hope to welcome you back in the future.
low expectations due to all the negative reviews. hotel is under new management, completely renovated. clean and modern. great location. ignore reviews that predate this month. room was large and quiet considering two events at the hotel during our weekend stay. no restaurant just a grab and go cafe but pale whale and stella marina were both great.
special kudos to Laura, the general manager for her kind assistance to my 93 year old hubby.
Thank you for a wonderful review! We are thrilled you enjoyed your stay with us in Asbury and we hope to see you again soon!
