We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
H & K
Vestal, New York

Great location but old, dated and needs better cleaning

3.0 of 5 bubblesReviewed 8 Jun 2024via mobile
Valet service option was wonderful on arrival, the cost was a bit higher than I expected though at $60-90/vehicle. We only stayed for one night. Checked in and was given a card room key, found our room and couldn’t get in. Went back downstairs and the same woman at the desk asked if we were ok having a hard key instead since that is what that room required. I should have been given the correct key the first time, how do you not know which type of key the rooms use? Went back upstairs and struggled to unlock the door, the lock was very finicky. The door and the lock were both very loose, did not make me feel overly secure. Walked into the room and loved that it was a corner room with 2 windows but it smelled musty and had clearly not been updated in awhile. The lighting in the bathroom was awful, very dim lighting and no fan or ventilation for showering. There was no microwave and a small old fridge on the floor (see photos). The king sized bed was firm but overall decent for sleeping. Pillows were not lumpy but were inconsistent in size. Lighting on each side of the bed was different (see photo). Curtains were difficult to close at bedtime, one of them stayed partially open unfortunately, they clearly need to be replaced (see photos). We noticed a hair extension left behind on the floor under the edge of the bed so clearly the room was not cleaned well between uses, we got a good laugh about it but truly were absolutely disgusted realizing how poorly the room was cleaned prior to use. Checkout was easy and fast considering we had to wait in line while other people were trying to get an early checkin at 11am. The location of the hotel was nice and the convenience of valet parking was nice but not worth the money we spent. We plan to return to the Asbury Park area in the future but we have already researched other hotel options.
Date of stay: June 2024
Room Tip: Valet parking is an option. There is a coffee shop on site. Hair dryer provided in room.
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura Ferrara, Owner at Berkeley Oceanfront Hotel, responded to this review
Responded 2 Sept 2024
Thank you for your feedback regarding your most recent stay. We apologize our hotel did not meet your expectations. We take all feedback seriously and use it to improve our product and hotel. We are excited to begin our renovation during the off season and we will hope to welcome you back in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$764
  • Priceline
    $764
  • Skyscanner.com
    $679
  • Hotels.com
    $768
0.3 km from Berkeley Oceanfront Hotel
Pool
Beachfront
$214
Fully refundable
No prepayment needed
Get rewarded with One Key
  • Hotels.com
    $214
  • Skyscanner.com
    $214
  • Vio.com
0.7 km from Berkeley Oceanfront Hotel
Free Wifi
Pool
$461
Fully refundable
No prepayment needed
  • Expedia.com
    $464
  • Skyscanner.com
    $408
  • Hotels.com
    $464
0.2 km from Berkeley Oceanfront Hotel
Free Wifi
Pool
$480
  • Expedia.com
    $409
  • Hotels.com
    $423
  • Skyscanner.com
    $409
0.5 km from Berkeley Oceanfront Hotel
Free Wifi
Pool
The Melrose
$384
  • Vio.com
    $384
  • Agoda.com
    $384
1.1 km from Berkeley Oceanfront Hotel
Free Wifi
$299
Fully refundable
No prepayment needed
Get rewarded with One Key
  • Hotels.com
    $299
  • Vio.com
1.4 km from Berkeley Oceanfront Hotel
Free Wifi
Free parking
$332
Fully refundable
  • Expedia.com
    $341
  • Hotels.com
    $341
  • Priceline
    $332
1.4 km from Berkeley Oceanfront Hotel
Free Wifi
Beachfront
$352
  • Expedia.com
    $349
  • Skyscanner.com
    $349
  • Hotels.com
    $349
1.5 km from Berkeley Oceanfront Hotel
Free Wifi
Free parking
$259
  • Expedia.com
    $258
  • Vio.com
    $247
  • Hotels.com
    $281
1.7 km from Berkeley Oceanfront Hotel
Free Wifi
Free parking
$324
No prepayment needed
Get rewarded with One Key
  • Hotels.com
    $324
  • Vio.com
1.6 km from Berkeley Oceanfront Hotel
Free Wifi
View more hotels in Asbury Park
Reviews (3,623)
Filter reviews
3,623 results
Traveller rating
909
810
714
572
618
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
909
810
714
572
618
See what travellers are saying:
Selected filters
Filter
Updating list...
12 - 17 of 3,623 reviews
Reviewed 21 May 2024

low expectations due to all the negative reviews. hotel is under new management, completely renovated. clean and modern. great location. ignore reviews that predate this month. room was large and quiet considering two events at the hotel during our weekend stay. no restaurant just a grab and go cafe but pale whale and stella marina were both great.

special kudos to Laura, the general manager for her kind assistance to my 93 year old hubby.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Teresa g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura Ferrara, Owner at Berkeley Oceanfront Hotel, responded to this reviewResponded 8 June 2024

Thank you for a wonderful review! We are thrilled you enjoyed your stay with us in Asbury and we hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2024

Great hotel. Gorgeous view. Be prepared to pay $100 for a couple over the price you pay online for some kind of resort fee. Parking is $70 per night. Can park on the street right in front for less. Pretty expensive for the night for us. Nice staff helped us with a safety pin and a band aid.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mary Page M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura Ferrara, Owner at Berkeley Oceanfront Hotel, responded to this reviewResponded 8 June 2024

Thank you for your detailed feedback, and for choosing our hotel during your travels down the shore, Mary! We are glad you enjoyed your stay overall and we hope to welcome you back again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2024 via mobile

Old, tired, ridiculous money for what you get.

Had just one night in Asbury with girlfriends and thought it would be a cool location for us. But the hotel is so in need of a return it’s not funny! Stuff falling apart, holes in the screens, leaks in the windows… don’t bother.

Date of stay: March 2024
Trip type: Travelled with friends
1  Thank MAP1216
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 January 2024

I enjoyed my stay. Staff was very helpful, room was clean and comfortable. Bed was very comfortable. Great ocean view. Shower fixture can use some updating, but it’s a historic Asbury park hotel.. I would definitely stay again.

Date of stay: January 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Sandi Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura Ferrara, Owner at Berkeley Oceanfront Hotel, responded to this reviewResponded 17 January 2024

Thank you for a wonderful review, Sandra! We are pleased to hear you enjoyed your experience with us. We hope to welcome you back to Asbury Park in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2024

Five days before my January stay (and due to COVID), I asked if I could change my reservation to February dates. They wouldn't change it without official documentation of a positive test result (I guess an at-home test means nothing...) or a doctor's note. I wasn’t asking for a full refund or discount... just to change the dates. I ended up having to cancel my two-night stay altogether, and they charged me the first night plus taxes.

I read the fine print when I booked... The hotel charges 50% for any cancellations or modifications within 7 days of the stay. I even thought at the time, "I really hope I don't have to change my travel plans because this cancelation policy is terrible." But I rolled the dice anyhow since the price seemed reasonable for the location. Shame on me. In the future, I won't make this same mistake again. I'll be booking a hotel with decent guest service and reasonable cancellation policies (preferably 24-48 hours), even if it costs me more. I'd rather pay a bit more and get better customer service.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Chrissy K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura Ferrara, Owner at Berkeley Oceanfront Hotel, responded to this reviewResponded 17 January 2024

Hello and thank you for your feedback regarding your experience with us. I would like to take this opportunity to apologize for the inconveniences you suffered during your attempt to modify your reservation. Please call the hotel directly so I can assist with rectifying your experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews