Fabulous location. The desk staff won't tell you (?), but there is a very good breakfast cafe/pizza place right on the ground floor. Great casual place to eat and meet. The conference spaces, though some are inconvenient to get to, are sunny and accommodating. Excellent spots for presentations. Nice bars. BIG DRAWBACK: the hotel pumps in heavy fragrance in all common areas. Made some of my fellow conferees ill. Otherwise, amazingly clean and well run!
Thank you for your detailed feedback, Marilyn. We do apologize for any inconveniences regarding the scent in the hotel and have noted this for improvement purposes. We are glad you enjoyed your experience with us, and we hope to welcome you back in the future.
I booked this last minute since I couldnt find my other reservation. I did miss the entrance on the street a couple of times but when I walked in-it was absolutely beautiful. The check in was great. I was a little early but they let me to my room. I was floored. I got the Penthouse Jr. and it was awesome. I had a beautiful bathroom, a very firm couch, a desk and chair, mini fridge, and a super comfy bed with comfy pillows. I never went to the lounge since I was there for a concert at Terminal 5 (which was in walking distance)
This is a terrible, run down property. The rooms are disgusting for any traveler who stays in anything nicer than a Holiday Inn. The carpets are wet in the rooms. The hallways are dirty. The building is nearly 100 years old and you can see and feel that across all aspects of your stay. I would sincerely recommend staying down the block at The Asbury Hotel. Save yourself the trouble of overpaying for a dirty stay. I don't want to tarnish the staff or their efforts, there is simply nothing they can do to overcome a lack of investment in the propery.
Thank you for your feedback regarding your stay with us in Asbury Park. We apologize that our hotel did not quite meet your expectations and will use your feedback as an opportunity to improve our product. We wish to welcome you back in the future and provide you with a pleasant experience.
The Hotel was mostly pleasant and maintained though you could see it has been around for a while. They, like many hotels, have a daily resort fee and parking is $50 per day.
The hallways to the rooms were dimly lit with tiny spotlights, like in some sci-fi movie. Coupled with the choice of dark brown, black, and gold for carpeting didn’t convey a friendly fun atmosphere.
They have an on prem restaurant which we decided to give a try. It’s an Italian themed venue. The waitress was very good, and the tomato sauce /gravy was fantastic! But they did not have their S#7t together.
We ordered 2 glasses of a “House” cabernet that took 25 minutes to arrive at the table. 25 mins?? The waitress explained they were out of that and had to run out to the store and purchase some. Again… huh??
After the appetizers we waited another 35 min for our simple order or chicken parmesan. We were told that they forgot to put our order into the kitchen. The chicken was burnt, and they also had used very thin cut cutlets which had turned to leather. Now we were told they had a new chef who was not up to speed. Again… Huh??
When we got check(s) we were present with a separate one from the bar for the wine. $14 per glass for “House” cab. The bill said it was Josh Cellars Reserve. “House cab”??
So Hotel is OK, …. The restaurant…. Not at all.
Hello and thank you for your feedback regarding your stay with us in Asbury Park. We appreciate the detailed comments and concerns so that we can utilize the information to further improve our product and hotel. We opened the Italian restaurant towards the end of the season and now have simpler processes streamlined. We look forward to welcoming you back in the future and providing a more enjoyable experience.
Ok I like to give my reviews as pros & cons
Pros:
Location, close to beach & boardwalk across the street, spacious if dated room, cool AC, amenities like the pool, patio areas, ping pong tables, pool table, friendly front desk staff, dog friendly, comfy beds & lots pillows, clean, adequate storage space
Cons:
Loud even on top floor very late at night, very loud hallways very late at night (I think they get a lot of wedding parties), bathrooms are tiny & awkward, sinks are sooo low & don’t drain, no fridge or microwave in room which you would expect at this price point, not even a coffee maker but there is free coffee in the morning at the cafe, $70 for our small SUV to park which is kind of ridiculous after summer season is over (would be expected in season tho), dog friendly can get annoying with all barking, cafe doesn’t make food to order, things are premade & I received 2 stale croissants, make other breakfast plans which is a pain!!!
All in all, I would not stay here again at this price point but would consider it at a lower price in the future, however not excited to come back.
Hello Marietta, thank you for your detailed feedback regarding your most recent stay with us. We use all of our guest reviews as an opportunity to improve our product and hotel. We have taken note of your concerns and hope to welcome you back in the future to provide a more positive experience.
