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Alex S
Singapore

Not up to the Kempinski standard in know in Europe

2.0 of 5 bubblesReviewed 11 Apr 2010
This resort is managed by Kempinski but the the hotel is not up to the standard of European Kempinski's. When I walked into my room, I found the bathroom was dirty and after requesting a change I was given a new room. The new room had no hot water and even after two days, the problem was not fixed. Finishings in the villas are shaby with few decorations. It feels more like staying in a semi-furnished appartment than staying in a hotel. The restaurant food quality was very poor with few choices and very poor decor and atmosphere.
Date of stay: April 2010
Trip type: Travelled on business
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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    Reviews (13)
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    1 - 6 of 13 reviews
    A Tripadvisor China Member
    Reviewed 17 October 2011
    Google Translation

    Date of stay: March 2011
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    This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    A Tripadvisor China Member
    Reviewed 1 February 2011
    Google Translation

    Date of stay: March 2008
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      • Location
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    This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    A Tripadvisor China Member
    Reviewed 10 January 2011
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    Date of stay: October 2010
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    This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    A Tripadvisor China Member
    Reviewed 1 January 2011
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    Date of stay: February 2010
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    This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    A Tripadvisor China Member
    Reviewed 8 November 2010
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    Date of stay: December 2009
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    This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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