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Maps56031933837

Beware of Shoddy Rooms

1.0 of 5 bubblesReviewed 30 Aug 2023
Mattress provided were still wrapped in shipping plastic. Woke up next morning to discover that after my back went out. RCI liaison palmed off the issue even though they were the ones who wrote and confirmed the particular room.
Date of stay: August 2023
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Review collected in partnership with RCI
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Reviews (11)
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1 - 6 of 11 reviews
Reviewed 6 January 2019

Tropical rain most of the time. Fresh seafood at Tanmen just north of the resort was great. Need a car to navigate but getting one was difficult because one needs to have a China bank account for deposit to be returned after one month. Knowing Chinese would be more easier as most do not speak English. Local restaurants and bathrooms are of a different standard as in the US though much improved from years ago at tourist sites already in China.

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
1  Thank yayu988
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 April 2018 via mobile

I was there during the 2018 Boao forum for Asia. It is at about 15 minutes by bus from the Forum. Hotel is clean, staff is friendly but they hardly speak English. There is a nice swimming pool. Breakfast is more “Chinese style”, but ai found some eggs, bread and jam, and the coffee was fine. The hotel has been recently acquired by a Japanese group, Narada, which is improving the standard, but still requires some maintenance to be done. The nice beach is at 5 minutes walking distance, and at 15 minutes walk (toward North) you also find a water park. Overall, a good quality/price ratio.

Date of stay: April 2018
Trip type: Travelled on business
1  Thank Rossosax
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 March 2017

This is a large luxury hotel with few guests when I was there. It has 2 large high-rise sections and the rooms are enormous. Mine had a kitchen area (without equipment), balcony and attractive walk-in shower. As another reviewer states, no expense has been spared and I guess the Government has earmarked Hainan Island as a tourist destination. Development is still continuing in the area. It is about half a mile from the beach and has a good pool. There are 2 restaurants, one supposedly Western but with no service at dinnertime when we were there. Breakfast there was reasonable. The Chinese restaurant set menu dinner was adequate but short on quantity. Luckily there is a convenience store on site where we could add snacks. Staff had a smattering of English.
I considered laundry service but the price was extortionate, probably in keeping with the accommodation price although I do not have any figures as the hotel was included in the package price of my holiday

Room tip: All bedrooms have sea views
Date of stay: February 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
4  Thank Weald
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 December 2014

Clean, modern and trendy hotel with a free wifi, heated pool, private beach, spacious rooms with kitchen and good quality breakfast.

Located in a quiet place by the seaside, this hotel is ideal for business or solo travelers.

European style dining available. The staff speaks good English.

Date of stay: December 2014
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
5  Thank chunkymonkey c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 December 2014 via mobile

A great facility, close proximity to the beach, very neat, friendly staff. A good choice for breakfast - pastry, sushi and kimbab were the best. Heated pool. Very nice and quiet, good for couples or solo travelers. Best to have your own transport arranged.

Date of stay: December 2014
Trip type: Travelled on business
1  Thank Meruyert A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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