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Culture58416951936

Awesome hotel, worth its 5 stars

5.0 of 5 bubblesReviewed 16 Apr 2024
Me and my wife had a deluxe big bed with ocean view. The beds are very comfy and felt great to sleep on. Room is very spatious.
The staff is very helpful, all of our requests were catered. Staff spoke only chinese, and very little english, but with google translate we were able to get around the language barrier.
There is all you need for comfy time.
Date of stay: March 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (418)
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Traveller rating
348
47
11
5
8
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Traveller rating
348
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11
5
8
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1 - 6 of 419 reviews
Reviewed 25 September 2019

Wonderful relaxing hotel, staff go out of their way to be of help especially Ginny, she helped with the language barrier and was a tremendous asset in all other areas too. The rooms are huge they even have a bath in the patio! It’s a bit out of the way however taxis are very cheap. If you like shopping go to “walk street”, it’s a underground shopping street, below the main road. Beaches and the ocean are clean, no rubbish and the vendors aren’t obtrusive.

Date of stay: September 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank currycs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ambassador641311, 公关经理 at Wyndham Sanya Bay, responded to this reviewResponded 8 October 2019

Dear valuable guest, Thank you so much for your review of our hotel. A positive guest experience is something our staff takes great pride in.We hope you will visit us again. Sincerely by Marketing & Communication Department

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Reviewed 10 September 2019

Premise is near beach, seafood eateries, and convenient pick-up by friends to go to other places. Room is clean, peaceful and quiet for restful sleep. While the beach is within walking distance for exploring and strolling, we can always come back for a nice swim at the premise pool.

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank Excursion63380
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ambassador641311, 公关经理 at Wyndham Sanya Bay, responded to this reviewResponded 15 September 2019

Dear valuable guest, Thank you so much for your review of our hotel. We appreciate your detailed comments about your experience during staying. We hope you will visit us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2018

Having read some previous reviews which complained of a lack of English speaking staff, we were slightly concerned before arriving, how our week at the Wyndham would play out. But rest assured, there is nothing to worry about! The staff and management could not have been more helpful and kind to us than they were during our seven night stay. Especially Ginny at reception, and Vinnie and Lance in the concierge department ensured that every aspect of our holiday was perfect. They patiently arranged taxis for us, assisted us with every request, even keeping the on-site restaurant open late for us one evening after we returned late to the hotel. This staff and management team is a real credit to the resort. The clientele is mainly Chinese at this time of year, but despite the absence of other foreign guests, we were made to feel very welcome, and we are already planning our next trip to Sanya as a result. The pool and restaurant facilities are also great, and there is a full supermarket located in the basement with a range of everything you may need. It is a fifteen minute drive into Sanya city, around half an hour to some brilliant golf courses, and a short five minute stroll to a lovely sandy beach on the South China Sea. What more could anybody want for the perfect holiday in the Hawaii of China?

Date of stay: October 2018
2  Thank hadabit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ambassador641311, 市场传讯主任 at Wyndham Sanya Bay, responded to this reviewResponded 25 October 2018

Dear hadabit


Thank you so much for your review of our hotel. A positive guest experience is something our staff takes great pride in.so we value your feedback and make all aspects better. We hope you will visit us again.



Sincerely by Marketing & Communication Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2018 via mobile

This is our second time staying at Wyndham Sanya (September 2018).
Our first stay was August 2018. The reception staff (Yuki) was such a nice lady and we decided to go back again only after a month. Planning to go again and stay at Wyndham in February 2018.
Special compliments to lobby manager Lily and especially reception staff Yuki.
She’s helpful, friendly, sincere and cheerful. Entertained our several requests promptly and willingly. We were truly impressed by their attitudes towards guests.
Wyndham Hotel is blessed to have such staff!

Date of stay: September 2018
Trip type: Travelled with family
Thank Emily S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ambassador641311, 市场传讯主任 at Wyndham Sanya Bay, responded to this reviewResponded 16 October 2018

Dear Emily S,

Thank you so much for your review of our hotel. A positive guest experience is something our staff takes great pride in.so we value your feedback and make all aspects better. We hope you will visit us again.


Sincerely by Marketing & Communication Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2018 via mobile

We stayed at Wyndham Sanya Bay and received great service from Vinnie Hongtao, he greeted us each time we returned to the hotel and helped us find a missing cap and sun glasses!

The room attendants also provided very good service and always offered extra water and soft drinks during the stay.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank Homerun_Traveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 31 July 2018

Dear Homerun_Traveler,


Dear valuable guest, Thank you so much for your review of our hotel. A positive guest experience is something our staff takes great pride in.so we value your feedback and make all aspects better. We hope you will visit us again.

Sincerely by Marketing & Communication Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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