Stayed for 5 nights. Beautiful design and modern. Excellent communication with Linda who provided exceptional service with immediate response to requests and concerns Beach is at a bay, clean, calm and crystal clear water. Close to near by stores and restaurants. Free shuttle to duty free malls. Again great care and hospitality from Linda, will be back.!!!
The secluded location allows for pure rest and relaxation. The artworks throughout the property are awe inspiring. The suite and the view over the bay are stunning. Food and drinks offerings are of high quality, but most of all the staff are outstanding. Especially Sam, Guest Experience Manager, Ado, the Pool House Manager, James, Pool House waiter and Gary, the Chinese restaurant manager were amazing. Amazing pre-arrangement in the suite, spot-on Chinese dinner recommendations, very professional, kind and smooth service at breakfast and lunch at the Pool House. I recommend it highly!
To describe this place in one word is wow. Excellent location, room, staff. We where locked down during the last covid crackdown in China and this was the place to be. We suffered in luxury with Excellent staff and location. The staff went above and beyond. We would live to stay again covid free 😆
Excellent. A Hotel like in a James Bond movie. Very nice spacious gangways, looby, nice art. Not crowded at all. Best and private beach in Sanya. Excellent service. Private fridge with good free sodas
Thomas and Linn at the Terrace bar were amazing. Incredibly hospitable and offered 5 star service. Gorgeous hotel and property really indicative of luxury in all regards. The property features many different specialty art pieces worth a visit even if you are not staying in the hotel.
