We stayed there for national holiday. The hotel and private beach is fabulous. It was very relaxing. Food and all services were great.
The design of hotel is very modern and very clean.
A perfect gateway in China to relax and enjoy the beach.
Dear kikiadvisor69,
Thank you for your stay with us at Park Hyatt Sanya Sunny Bay Resort,
We are pleased to know that you appreciated the location and scenery of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further. Thank you very much. and we look forward to welcoming you back in the future.
Public Relations Sarah
Fantastic food with stunning view, the best you could have in Sanya!! What an delightful surprise for my trip during this special period of time. This is what a Park Hyatt should look and taste like. Thanks Ira for the service as well, amazing hospitality!! 谢谢！
Dear Uee4012,
Thank you for taking the time to share your feed back regarding your recent stay with us at Park Hyatt Sanya Sunny Bay Resort. We are very glad to know that our services & dining experiences helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.
Thank you!
Sincerely,
Director of Marketing & Communications
Bonnie
During such a hard but warm season, please accept my sincere thanks for your hotel staff.I would like to convey my heartfelt gratitude to you for my great experience in Park Hyatt Sanya Sunny Bay Resort.
As a loyal customer of Hyatt group,it is not hard for me to choose a hotel.However, you really surprised and impressed me during my stay.Beautiful environment,the best service,a delicious breakfast,all remind me of home away from home.
ln particular,I need give my thanks to your member,Christina and Jerry.Christina gave me great service and I felt the respect and kindness from them.As the hotel manager,Jerry looked after me personally when I got hurt.They are the best service I met,compared with the other when I experienced in other hotels.
It is rare to keep high standards of service during the COVID-19 disease,but you did.
Dear lloydran,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our colleagues made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future.
Thank you!
Sincerely,
Bonnie Zhong
Director of Marketing & Communications
An outstanding resort by any standard and especially for China, where service is usually of a different brand than what we are used to in western countries or South-East Asia for that matter. It is a beautiful resort. Pool is gorgeous. Sea view rooms are spectacular. Staff are very professional and friendly. There is, however, a large amount of garbage on the beach. Even the hotel's own plastic bottles are littered all over the beach. I would really recommend an environmental awareness campaign and beach clean-up event for especially the children staying at the resort, so maybe combine it with some kind of infotainment.
Dear elcosmopolitano,
Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is our responsibility to protect the local environmental, hence we organized the beach cleaning activities regularly. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to the Park Hyatt Sanya Sunny Bay Resort in the near future.
Sincerely,
Bonnie Zhong
Director or Marketing & Communications
I spent six nights at this resort. I think I have good benchmark compared to other hotels. This is an excellent one! On the top of our experience was Christina, the resort's front office manager. She gave us a lot of help and information. I would like to thank her once again, was a great honor to meet her! Also special thank for the German Chef (sorry, I forgot his name - aber vielen Dank noch einmahl) who made us an unforgettable dinner on the New Year Eve! I will definitively come back to this resort!
Dear m_bandy1966,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our services made your stay experience more memorable.
We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
Bonnie
Director of Marketing & Communications
