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Elliot D

Extremely good experience.

5.0 of 5 bubblesReviewed 7 May 2024
Extremely good experience. Our hotel housekeeper whose name is Angel upgraded our experience to another level. I will choose this hotel again if I come to Sanya next time.
Date of stay: May 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (6,881)
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3 - 8 of 6,881 reviews
Reviewed 9 April 2024

The resort is amazing! Big shout out to Mihai who was exceptional and made us feel right at home. Fiona is a delightful young lady always attending to our needs and so did Danny always smiling! Our villa was superb, exceeding all expectations. Breakfast was awesome.The facilities and amenities are fabulous. We enjoyed the swimming pools and it was nice having an activity center for our 3 year old grand child who had a lot of fun there.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Verouch52
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2024

It is very hard for me to leave Sanya: 'I love this city very much. This is my first time traveling to Sanya. When l arrived in MOSAN, my family and I were greeted by the GR team. We both received a necklace with the Fan Logo which satisfied me who is a die-hard fan of MO🙈
Chef Rock Zhuo applies MOHG Pillars to his work. He listens to everything the guest says. For example, we would like to enjoy the Dinner Buffet but are concerned that there will be mosquitos around due to the dining environment. He understands our needs and tells us that they did some anti-mosquito work daily and he can offer us anti-mosquito spray as well if needed. He does recognize the guest if they are a member of Fans of MO. He remembers our concerns and fervently shows concern to us.
Ms Elena Li always having a big smile on her face which let us feel that we are being welcomed with warmth. She leaves us with lasting memories and wants to stay in MOSAN again.

Last but not least, a big thumbs up to the Engineering team. They fixed my suitcase’s handle which was broken at the airport when arrival. The Engineering team is always the Super Hero in MOHG properties.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Navigator14797972957
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2024

FANtastic and Awesome,
Beautiful resort, peaceful and relaxing. Thanks to Mihai for the greatest welcome, very helpful and friendly staff in the Sunset Bar, Ryan was every time nice to accommodate all the request and personalize the interaction. Can't wait to come back.

Date of stay: March 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank 281MarcoG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 March 2024 via mobile

We had a wonderful time at MOSAN. The resort itself is very green and beautiful, it is very nice to walk by the sea and enjoy the views and, especially, during sunset. We have visited Spa, Sunset bar and Fresh restaurant, and we loved it all. I would also like to mention the team members - Mihai, Chloe and Elena - who took a very good care of us and made our stay more comfortable and enjoyable.

Date of stay: March 2024
Trip type: Travelled as a couple
Thank Kat_Kaaat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 February 2024 via mobile

Amazing stay as member of Fans! Stayed here one night two days ago and already wanted to book another stay coming back. Mihai helped me a lot during my whole stay including check in and check out. He also helped me book the spa and dinner. He is very energetic and one of the kindest person I’ve ever seen. The service makes this trip to another level instead of a regular staycation. Hotel is near the city but very quiet, coral bay has one of the finest ocean in Sanya. Fresh restaurant has very nice ocean view and a great place for dinner. Everyone in this hotel is so nice and the pool is very beautiful. Quite gem located in Sanya overall and I would like to recommend it to everyone.

Date of stay: February 2024
Trip type: Travelled with friends
Thank Ryan123lxr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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