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Oreo C

excellent stay, very engaging team

5.0 of 5 bubblesReviewed 22 Nov 2023
great stay! love the ambiance and very engaging team, super relaxing trip though it's a business trip. Highly recommend for a short getaway or business meeting, because you will feel like you are in Bali
Date of stay: November 2023
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (7,030)
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Reviewed 23 November 2023 via mobile

Amazing resort, the colleagues working at MO Sanya are the best. Can only recommend for vacation but also for any MICE event.
The service is personalized, guided by a very strong management team. The hotel FB is worth the visit, they accept outside guest as well. The restaurant has incredible food and especially breakfast. I stayed with my team for 3 days with my team. Facilities in the meeting room were perfect for work and team building to relax on the beach with BBQ on the evening. I can only highly recommend this place to everyone.

Date of stay: November 2023
Trip type: Travelled on business
Thank Navigator42793725398
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 November 2023

1. Some staff are lack of passion for their jobs and seemed impatient.
2. The ocean view is mediocre. The beach is not enjoyable due to the presence of dead corals in the sand.
3.Facilities are a little old.
4. Hairs under my sheet at multiple spots. Blinking reading light at night. Spiky thingy under the sheet. When I complained at checkout, the front desk gave me cheap gift without listening to my appeal.
5. I left after one night of stay and moved to a luxurious hotel at Yalongwan - much enjoyable experience there with better price.

Room tip: I would stay away from this location.
Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Jay L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 October 2023

The most vacation oriented hotel in Sanya!This is my third stay, but I still feel the service and dining are great. The hotel has three particularly large swimming pools, including a constant temperature endless pool. There are many areas for play and activity. The hotel's buffet dinner and breakfast are both great and worth a try.

Date of stay: September 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Chilon E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2023

The only problem here is there are very few staffs who can speak English properly. I would like to thank you deeply and highly recommend these staffs for their assistance and service throughout our stay, namely Chloe, Nelson, Nika, Linda and Gavin. We really do have great stay and great memories at Mandarin Oriental Sanya.

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank jakrapati2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 August 2023 via mobile

Nice view here. And this property has a provide bay that you could have dinner with awesome coastal view. What’s more, there are lots of shell close to the beach. Sooooo interesting! And hotel has nice pools and face to the see. Good to take photos. At last, there are European staff who could speak English here.

Date of stay: August 2023
Trip type: Travelled solo
Thank erichE4260HF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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