We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Charlotte T

Great hotel and excellent service

5.0 of 5 bubblesReviewed 14 Feb 2024via mobile
Great location, beautiful surrounding atmosphere and great staff. Staff Anna helped me for booking amenities, she was very friendly and helpful. Overall lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy. Will definitely recommend to friends and family.
Date of stay: February 2024
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wang Alby, 营销 at 1 Hotel Haitang Bay, Sanya, responded to this review
Responded 17 Feb 2024
Dear Charlotte T,
It was a great pleasure to have you stay with us at 1 Hotel Haitang Bay, Sanya. We are glad to hear that you are impressed with our good Nature service. As the first property under 1 Hotels brand in China, a nature-inspired, mission-driven brand, 1 Hotel Haitang Bay is designed to highlight the startling beauty of nature, fusing luxury with sustainability, to create refreshing and memorable experiences.
Thank you again for taking your time to write this nice review. We look forward to welcoming you back in the near future.
“1 is more than a hotel it’s a philosophy and a platform for change.”
1 Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Overview of Mandarin Oriental, Sanya
$428
Get rewarded with One Key
  • Booking.com
    $370
  • Priceline
    $542
  • Hotels.com
    $428
21.8 km from 1 Hotel Haitang Bay, Sanya
Pool
Beachfront
The Ritz-Carlton Sanya, Yalong Bay
$453
No prepayment needed
  • Expedia.com
    $454
  • Priceline
    $453
  • Hotels.com
    $454
13.0 km from 1 Hotel Haitang Bay, Sanya
Free Wifi
Free parking
$298
  • Expedia.com
    $325
  • Priceline
    $298
  • Hotels.com
    $325
9.1 km from 1 Hotel Haitang Bay, Sanya
Free Wifi
Free parking
MGM Grand Sanya
$450
No prepayment needed
  • Trip.com
    $262
  • Priceline
    $443
  • Vio.com
    $262
12.0 km from 1 Hotel Haitang Bay, Sanya
Free parking
Pool
$197
No prepayment needed
  • Priceline
    $197
  • Trip.com
    $174
  • Expedia.com
    $198
23.9 km from 1 Hotel Haitang Bay, Sanya
Free Wifi
Free parking
$120
Fully refundable
Go to your Happy Price
  • Trip.com
    $137
  • Agoda.com
    $114
  • Vio.com
    $117
22.6 km from 1 Hotel Haitang Bay, Sanya
Free Wifi
Free parking
$211
Fully refundable
  • Priceline
    $211
  • Hotels.com
    $229
  • Expedia.com
    $230
24.9 km from 1 Hotel Haitang Bay, Sanya
Free Wifi
Free parking
$88
  • Trip.com
    $97
  • Agoda.com
    $96
  • Vio.com
    $96
23.0 km from 1 Hotel Haitang Bay, Sanya
Free Wifi
Free parking
Exterior
$189
No prepayment needed
  • Priceline
    $187
  • Expedia.com
    $189
  • Vio.com
    $187
28.4 km from 1 Hotel Haitang Bay, Sanya
Free Wifi
Free parking
$135
No prepayment needed
  • Priceline
    $123
  • Trip.com
    $54
  • Agoda.com
    $115
31.6 km from 1 Hotel Haitang Bay, Sanya
Free Wifi
Free parking
View more hotels in Sanya
Reviews (6,860)
Filter reviews
6,865 results
Traveller rating
6,801
32
9
1
22
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
6,801
32
9
1
22
Show reviews that mention
All reviews sky pool haitang bay skypool bathrobes design bbq pools english
Selected filters
Filter
Updating list...
1 - 6 of 6,865 reviews
Reviewed 18 January 2024

It was a great stay but I did not get to use the swimming pool , Its had to say that I got to see what it took but I guess I tried but its all goog. where was the swimmung pool ? I I think it will be okay. Over all I was impressed by what they did with the property. I will definitly come back here.

Date of stay: January 2024
Trip type: Travelled on business
Thank Raymond B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wang Alby, 营销 at 1 Hotel Haitang Bay, Sanya, responded to this reviewResponded 22 January 2024

Dear raymondbZ1895GO,
It was a great pleasure to have you stay with us at 1 Hotel Haitang Bay, Sanya. As the first property under 1 Hotels brand in China, a nature-inspired, mission-driven brand, 1 Hotel Haitang Bay is designed to highlight the startling beauty of nature, fusing luxury with sustainability, to create refreshing and memorable experiences.
Thank you again for taking your time to write this nice review. We look forward to welcoming you back in the near future.
“1 is more than a hotel it’s a philosophy and a platform for change.”
1 Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2023

The rooms are comfortable, the bed is excellent, the harmony of the materials of the modern space dominates, the terrace overlooking the garden also has a view of the sea. Excellent varied breakfast and excellent service, restaurant with a nice terrace, avoid busy hours. A gym and a great playroom for children, but best of all a swimming pool with a transparent bottom and excellent stable temperature and service in the month of December. The hotel has no access to the sea, very wavy side of the beach, 10 min - 15 min taxi ride to CDF, Houhai bay or Linwang night market.

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Dusica J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wang Alby, 营销 at 1 Hotel Haitang Bay, Sanya, responded to this reviewResponded 29 December 2023

Dear dusicaj2022,
It was a great pleasure to have you stay with us at 1 Hotel Haitang Bay, Sanya. We are glad to hear that you are impressed with our sustainable design philosophy. As the first property under 1 Hotels brand in China, a nature-inspired, mission-driven brand, 1 Hotel Haitang Bay is designed to highlight the startling beauty of nature, fusing luxury with sustainability, to create refreshing and memorable experiences.
Thank you again for taking your time to write this nice review. We look forward to welcoming you back in the near future.
“1 is more than a hotel it’s a philosophy and a platform for change.”

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2023 via mobile

The hotel is with very good equipment and beautiful swimming pools, we booked forest view room and it is promoted to room with swimming pool for free, also there are plenty of activities for kids and there is a big playground. Breakfast also very good.Very nice trip

Date of stay: June 2023
Trip type: Travelled with family
Thank 698liangx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wang Alby, 营销 at 1 Hotel Haitang Bay, Sanya, responded to this reviewResponded 30 November 2023

Dear 698liangx,
It was a great pleasure to have you stay with us at 1 Hotel Haitang Bay, Sanya. We are glad to hear that you are impressed with our equipment, swimming pools and breakfast. As the first property under 1 Hotels brand in China, a nature-inspired, mission-driven brand, 1 Hotel Haitang Bay is designed to highlight the startling beauty of nature, fusing luxury with sustainability, to create refreshing and memorable experiences.Thank you again for taking your time to write this nice review. We look forward to welcoming you back in the near future.
“1 is more than a hotel it’s a philosophy and a platform for change.”

1 Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2023

A really good place to choose for vacation, they offer really good service, the staffs are there are warm and welcoming, and the food are also pretty good. Pretty sure I’ll choose hotel if I visit this city again.

Date of stay: April 2023
Trip type: Travelled with friends
Thank Amanda H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wang Alby, 营销 at 1 Hotel Haitang Bay, Sanya, responded to this reviewResponded 26 November 2023

Dear amandahX63VZ,
It was a great pleasure to have you stay with us at 1 Hotel Haitang Bay, Sanya. We are glad to hear that you are impressed with our good service, food taste and staff. As the first property under 1 Hotels brand in China, a nature-inspired, mission-driven brand, 1 Hotel Haitang Bay is designed to highlight the startling beauty of nature, fusing luxury with sustainability, to create refreshing and memorable experiences.
Thank you again for taking your time to write this nice review. We look forward to welcoming you back in the near future.
“1 is more than a hotel it’s a philosophy and a platform for change.”

1 Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2022 via mobile

There are lots of bugs, esp mosquitoes! But the room and lobby have no any pest control step to ensure guest safeties.All the amenities are cheap and low ended as the fridge, hair drver,TV etc. No any slippers, comb or shaver provided, it even worst than some others B&B at Haitang Bay.

Date of stay: September 2022
Trip type: Travelled with friends
Thank I2352FFmandym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wang Alby, 营销 at 1 Hotel Haitang Bay, Sanya, responded to this reviewResponded 1 February 2023

Dear valued guest,

Thank you for choosing 1 Hotel Haitang Bay, Sanya to stay, and many thanks for you to take the time to share with us about your experience which can better enhance our guest service quality..

We apologize for your unpleasant experience during your stay period. We’re truly sorry that we did not properly explain the hotel amenities to you as we do indeed provide all of these items in the hotel, slippers, bathrobes, yoga mat, toothbrush and toothpaste are provided in guest room, comb and shaver are provided upon guest request.

Hotel guest room is equipped with TV from Philips, Coffee Machine from Espresso, hairdryer from HP, and bath amenities from La Bottega.

Please know that your feedback is extremely valuable to us. We would like to have you back in the near future and stay with us. Wish you have a wonderful trip in Sanya, Hainan.

“1 is more than a hotel it’s a philosophy and a platform for change.”

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews