Great hotel. Quiet beach. Breakfast is excellent. Serena and Hanks were exceptional hosts. The cocktails at the pool bar were nicely priced and delicious. Staff are friendly and accomadating. The drink specials at the roof top bar were quite good. Would definitely recommend
Dear Guest:
Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. We are honored to be your choice of stay for this trip in Sanya. In the same time, thank you for your recognition of Serena and Hanks, your recognition is our driving force. Thank you for sharing your experience and feelings with us. We sincerely hope to be able to meet again at Pullman Resort Hotel in Sanya in the future.
Yours sincerely,
Ohad Tiktinsky
General Manager
Second visit and again a very pleasant experience. Staff always very helpful and friendly and assisted us getting Covid testing done for flight back. If you go take the executive suite option, very complete and attractive. Housekeeping, Front office and fb staff great. Big surprise organized for my Birthday. Location at walking distance from the city. Thank you for a fantastic stay.
Dear Guest:
Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa.
It is a pleasure to receive your positive feedback, and we are glad to note that you were very satisfied with our friendly service, and location. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests.
Thank you once again for sharing your experience, and we look forward to seeing you again in the future.
Yours sincerely,
Eva Zhang
Guest Experience Manager
Amazing location, 15 min from airport. Great staff, rooms spacious and all locations great. Room was upgraded to 15th floor so had amazing sea view, well equiped room with anythign you need for luxury holidays. Very friendly staff including Hanks on arrival. Keeps checking all the time in case you need something. No1 girl was Cindy, manager of Western restaurant. She arranged table for New Year evening and looked ofter really well the whole stay. Highly recomend to stay there if you travel to Sanya. Private sunny beach with towells provided by hotel in hotel terittory. Nice breakfast, good dinners with 3 x good restaurants selection including BBQ buffet outside. You dont need to leave hotel if you come here, all entertaintment at hotel. Amazing place...
Dear Tour 829284,
Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa.
It is always a pleasure to receive positive feedback, and we are glad to note that you were very satisfied with our friendly service and restaurant, in the same time, thank you for your recognition of Hanks and Cindy. Your satisfaction is our driving force. . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope we will see you again in the future.
Sincerely,
Eva Zhang
Guest Experience Manager
Nice rooms and views but not enough elevators down to breakfast which is a bit to crowded but food is ok even if most is catered to Chinese guests. The manager Cindy is very helpfull and service minded.
In general the staff needs to improve English skills and bartenders need to improve drink skills. Food orders outside the main restaurants take a long time and the food is cold when it arrives. Hotel is clean and rooms are fine.
Dear Guest,
Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About your problem you mentioned, please allow me to express my sincerest apologies to you. we will actively improve it. Thank you again for sharing your experience, and we hope we will see you again in the future.
Yours sincerely,
Eva Zhang
Guest Experience Manager
We stayed with friends and kids at villa 8. Perfect place.
Amenities for the kids are very good. They can enjoy many days full time at the hotel.
Food is also quite good. Special note to the xmas dinner.
Many thanks to Bella周晶晶 and Cindy杨靓
They made our stay even better.
Would come back fo sure.
Dear Guest,
We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we will see you again in the future.
Sincerely,
Eva Zhang
Guest Experience Manager
