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Kino Z
Shanghai, China

stay well

5.0 of 5 bubblesReviewed 11 Mar 2019
I have to say the hotel have a great team with the tremendous service, first of all, i want to show thanks to the manage(sorry,i didnt remember her name,) , she was so friendly to me. My child got a fever when he went back from the swimming pool, i know maybe he got cold, and was worried how to fix this problem. then when i am at lobby, need to go to hospital, i asked her where the hospital nearby is, she asked for the cooker from hotel , give me a cup of ginger water and also give me the medicine. really thanks for her.
Date of stay: October 2018
Room Tip: high floor, can overview whole sea
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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Reviewed 1 March 2019

last month, i went sanya for travelling with my parents , and it make me feel happy when i came to the Mangrove Hotel, cause i arrived at hotel at 11pm, for me ,its too late to get there and we got contact with the hotel first and book one room,and the servers help us bring luggage into my room; they gave me a nice room , when we wake up at morning , we can see blue and wide sea, so nice! and i prefer there have many recreation entertainment places that we can enjoy , like gym room, spa center , swimming pool..... finally, i recommend the mangrove hotel at Haitang bay ,sanya, Hainan

Room tip: getting more high room will see overview of the sea
Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Youngbar-Asia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 January 2019 via mobile

Stayed at this incredible hotel once but immediately fell in love immediately! Sweet staff, huge and interesting territory of the hotel which includes parks , spa, gym, playing rooms, pools, restaurants and more! Look at the Seaview! was so blessed to stay there and will visit the hotel for sure!

Date of stay: January 2019
Trip type: Travelled with friends
Thank alinat619
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 December 2018

I suggest to stay in the Mangrove Hotel in Haitang Bay, it's so beautiful and huge.
The staff is hearty, helpful and very nice.
The hotel is clean, tidy, beautiful design, there are many gardens and a lot of areas for relax.
The hotel has a very nice and delicate design, take care about details and there are many artistic objects.
I choose a room overlooking the ocean; it was amazing, very big, with a wonderful shower overlooking the ocean and it was very clean.
I tried the Thai restaurant and Western restaurant, both were delicious with more dishes and also the breakfast was good.

Hotel consigliato, lo staff simpatico e gentile, sempre disponibile.
La camera era bellissima, vista oceano, molto pulita e grande.
La struttura dell'hotel è molto bella, tutto è curato nei dettagli, il design semplice ma di grande effetto.
La colazione a buffet molto buona, ho provato il ristorante Thai, lo consiglio, pietanze molto buone ed il ristorante Western a cena, ho scelto il buffet, qualità del cibo ottima, pietanze di tutti i tipi.
Hotel consigliatissimo.

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank giufis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 December 2018 via mobile

We were attracted by the modern , stylish design . After 4 days in a Villa, I believe the hotel design was good. Unfortunately, most of the service was not up to standard. Took 10 mins to locate my Agoda booking, Check in service in the afternoon was messy and not act professionally. Just like u check in a 4 stars hotel . Breakfast food variety is good . Quality is not good though . Tea and coffee not hot, no one show u the table, no folk or knife on the table . Need to search or ask . Only 2-3 restaurants open . It was a waste to have such large development. But customer was underserved . I went to Atlantis crab kitchen for dinner and edition bar for afternoon drinks . Both restaurants were good .

Date of stay: December 2018
Trip type: Travelled as a couple
Thank Edward2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 June 2018 via mobile

Not worth to go there.
Very local staff,unfriendly security.
Shouting and Spitting Chinese everywhere.
Breakfast is a Desaster,nearly all food items are for local Chinese and the omelette takes 20 minutes to make.You need to pick them up by yourself,no service at all,just when you finish your table get cleaned.
Lobby looks like a Hospital,total different from the picture on website.
Nice beach access but forbidden to swim.
Pool is nice,but then again Chinese spitting in Pool.Floor smells bad everywhere and no Aircondition at all ! Chairs in lobby are forbidden to seat on it,why don’t just take them away then ???
All Hotel sign looks old and rusty more like a utensil from old times , not sure if this is wanted or lag of cleaning.
Totally not recommend,special for quitness and rest looking foreigners.

Date of stay: May 2018
Trip type: Travelled as a couple
2  Thank Waigouren8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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