Where to begin from... I honestly admit that the stay in RC Sanya was the most unforgettable experience we have ever had in any luxury hotel in China. Sad to say, we frequently discover, that even in the top properties of international hotel chains located in China, services are very diluted and sub par comparing to overseas locations. Well, NOT in case of RC Sanya! We were delighted by all the staff in this property, they all seem to genuinely enjoy their work there and are willing to go an extra mile just to make guests happy. And they did, during our 4 night stay we were so relaxed and so happy! Our acknowledgments go for Elaine from the reception desk (first great impression after arrival, it set the positive tone for our whole stay), Kevin from the Club Lounge (nothing is a problem for him), Frank from the lobby bar (for his passion and creativity in mixing cocktails), Marina from the SPA (for willingness of constant improvement). Special acknowledgements for Mr.Fethi Yucel, F&B Director - he was always present at all the dining venues at every single meal time, greeting guests and making sure everything was perfect. Moreover, per our request he arranged an unforgettable experience for us, a cooking class with Italian restaurant’s Chef Razvan, who shared with us some of his tricks and a lot of passion for cooking. Chef Razvan and sous-chef Kimmy then invited us for cooked by ourselves meal on a balcony of the presidential suite! Last but not least, Lisa, Sand Restaurant manager - the biggest gem among RC’s employees, a hardworking perfectionist with great heart! All of them and others, who’s names we didn’t catch could be described as cohesion of professionalism and genuine hospitality, all of them could be ambassadors representing best RC’s values. All of the above, plus great Sanya’s weather, beautiful clean beach and sea, impeccable green hotel’s grounds, mouth-watering food - made our stay a perfect one!