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jwin_colo
Littleton, Colorado

Fantastic hotel and staff

5.0 of 5 bubblesReviewed 28 May 2019
Arrived in Haikou for a trade show and the organization supplied hotel was rather lacking, so booked a room for my colleague and myself 30 minutes before checking in. As a IHG Platinum member, was warmly welcomed and upgraded from my double twin (cheapest) room upon arrival to a Seaview King. I had never stayed in this brand before, completely impressed. My room was stunning, warm staff, great stay. My partner loved it as well. Keep in mind, it is a Chinese brand, but wouldn't hesitate to stay there as a westerner in the future. The meals cater more to Chinese taste, my partner was in heaven, but found enough for my western palate. I tried to order room service but the food service receptionist did not speak English. I took that with a chuckle, I am in Haikou after all. I will say, the young lady who greeted me at check in spoke excellent English and was a delight. She even called later as a room on a higher level had become available, I told her there was absolutely no need to switch, I loved the room. Overall, great experience, wish I stayed longer. Oh... the bar on the top floor is great for a night cap.
Date of stay: May 2019
Room Tip: Seaview room of the bay
Trip type: Travelled on business
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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HUALUXEHaikou, 公关经理 at InterContinental Haikou Seaview, responded to this review
Responded 29 May 2019
Thank you for choosing HUALUXE Haikou Seaview to stay, and it's our honored to get your feedback. So glad you enjoyed our remarkable 180-degree ocean views at our Sirius Bar, guest room, Sirius Bar and also our staff’s service. At the Sirius Bar, everyone will be amazed by the breathtaking ocean and Haikou city view. Tailor-made architectural design of internal or external areas only for your relaxation, the Sirius Bar is a great place to enjoy a glass of wine or cocktail with friends or business colleagues. Regarding to our staff’s English skills we’ll also feedback to our training department which to add it as our basic training program and increase every staff’s serving skills. Many thanks again for your kindly comments. Waiting for your next stay with us!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (733)
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5 - 10 of 733 reviews
Reviewed 16 January 2019

The hotel is located in the coast and has magnificent views of the coast and the bridge over the coast. The rooms are great, clean and comfortable. The staff was excellent and the service spot on!

The bar at the top of the hotel is a must go to!

Room tip: Great views
Date of stay: December 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank KON V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Footprints807652, 公关经理 at InterContinental Haikou Seaview, responded to this reviewResponded 16 January 2019

Thank you for choosing HUALUXE Haikou Seaview to stay, and it's our honored to get your feedback. So glad you enjoyed our remarkable 180-degree ocean views, guest room, Sirius Bar and also our staff’s service. At the Sirius Bar, you will be amazed by the breathtaking ocean and Haikou city view. Tailor-made architectural design of internal or external areas only for your relaxation, the Sirius Bar is a great place to enjoy a glass of wine or cocktail with friends or business colleagues. Many thanks again for your kindly comments. Waiting for your next stay with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2018 via mobile

Visiting Hainan University then this is a great location. I didn't spend long in the hotel, but breakfast was excellent - great variety and excellent service - and the hotel gym was well equipped with some fantastic views to distract!

Date of stay: December 2018
Trip type: Travelled on business
2  Thank timg935
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Footprints807652, 公关经理 at InterContinental Haikou Seaview, responded to this reviewResponded 27 December 2018

Thank you for choosing HUALUXE Haikou Seaview to stay, and it's our honored to get your feedback. So glad you enjoyed our convenient location,delicious breakfast,staff service and also our wonderful city with 180-degree ocean views, many thanks again for your kindly comments. Waiting for your next stay with us!

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Reviewed 10 December 2018

I will stay there again just for the view from our room, and the service, and the food, and the roof top bar. Simply speaking, I will stay there again. full stop.

Do yourselves a favour and book it next time you travel to Haikou.

Simply Brilliant!

Room tip: Just go there!
Date of stay: December 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank KonVat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Footprints807652, 公关经理 at InterContinental Haikou Seaview, responded to this reviewResponded 11 December 2018

Thank you for choosing HUALUXE Haikou Seaview to stay, and it's our honored to get your feedback. So glad you enjoyed your vacation with us, and get a beyond experience at all aspects. Hope to see you soon. Many thanks again for your kindly comments!

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Reviewed 7 December 2018

We stayed four nights and were entirely happy with the experience. Rooms are big and beds are comfortable, services and facilities top notch, breakfast incredible, pool clean and big and lovely, grounds remarkable, facing the best view in the city...staff sweet, many multilingual, entirely professional. Excellent in all respects.

Room tip: face the water
Date of stay: December 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank 56monkeys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Footprints807652, 公关经理 at InterContinental Haikou Seaview, responded to this reviewResponded 7 December 2018

Thank you for choosing HUALUXE Haikou Seaview to stay, and it's our honored to get your feedback. So glad you enjoyed our breakfast, hotel facilities, staff services and also our wonderful city & 180-degree ocean views, many thanks again for your kindly comments. Waiting for your next stay with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2018

I was in Haikou on the island of Hainan for business and stayed at this hotel. This hotel was the absolute BEST hotel that I have ever stayed! GREAT in every way! Clean, comfortable, great breakfast, helpful staff, and outstanding views of Haikou and the South China Sea. I will return and stay here with my wife to enjoy Hainan! Very reasonably priced, as well!

Room tip: Try to get a room with a view of South China Sea
Date of stay: November 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank David M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Footprints807652, 公关经理 at InterContinental Haikou Seaview, responded to this reviewResponded 7 November 2018

Dear David M,

Thank you for taking time to write this detailed review about your recent stay at HUALUXE Haikou Seaview. We are glad to hear that you enjoyed your stay with us, and all your feedback we'll share with our team to encourage every member to performance at the same way to every guest.

Waiting for you and your wife, we would like to deliver another best memory for you.


Lioness.Lu
Director of Marketing & Communication

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