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1306weesteven
Singapore, Singapore

Quite an impressive Chinese managed hotel

4.0 of 5 bubblesReviewed 29 Oct 2019
Though I was rather skeptical about staying in this hotel after reading the reviews,I still proceeded to go ahead with my intended stay and I am glad to state that the stay was nothing as what was written.Probably because the management was recently changed with the people from Hainan Airline (HNA) running the hotel now.With this comes an upgraded hotel with new fixtures and improved services.There was no evidence of cigarette smell in the room or lobby during my recent stay.Room was super clean,spacious and amenities were excellent.Check-in and out was a breeze.Reception and front office staff were friendly and helpful.Male duty manager I encountered speaks English fluently.Breakfast was more inclined to the domestic guests but was okay with some western fare like bacon and sausages available.Highlight of my stay was the free daily laundry service provided for 5 pieces of clothing items (Conditions applies).Though location was not central but with cheap taxis you can get anywhere in town for about 20 yuan. Overall it was a pleasant stay and for the price charged it was worth it.
Date of stay: October 2019
Trip type: Travelled with family
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2 - 7 of 165 reviews
Reviewed 11 June 2017

Room are as the same 2 years ago, comfortable room, only change is the 2nd floor tim sum, they have change style of serving and is a lot less choice of food, the hotel are still a smoker paradise ( can smell the tobacco smell after the previous stayer)

Date of stay: June 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank Maiyuki
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 March 2017 via mobile

Stayed one night per my China agent required of my company. There were flies in the room, a cockroach climbing the wall and a very dirty bed headboard. The toilet also would not flush and was backed up or out of border. My agent is checking why this was a preferred hotel and hope some change comes on behalf of my fellow colleagues. Will not stay again or recommend.

Date of stay: March 2017
Trip type: Travelled on business
5  Thank JB76Expat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2016

Very local hotel and staff speak very little English. Hotel is a little old difficult to get taxi at the hotel. Concierge and bell boys didn't even have any initiative to call taxis until requested. Breakfast quality is lousy.

Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
5  Thank P O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 August 2016

The hotel is old enough. Probably not for business traveler, because lots of tourist group check in. The breakfast is terrible. Location is near the train station if you want to have train after your stay. Nearby nothing. Not far from city center, but not that close. A good thing is that guest could stay for full 24 hours during your stay and no need to check out at 12pm.

Date of stay: May 2016
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
4  Thank 712RichardC712
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2016

Stayed here for 3 nights while in Hainan for business. Room on the 9th floor. Beds very comfortable, plenty of light and good working air conditioning in the room. Carpets quite dirty but then again I am not sure of the wisdom of Beige carpets in a hotel. Did not try the breakfast but had food in the hotel restaurant on the second floor. The food was very nice but the service slow. The bathroom amenities are plentiful, the laundry service worked well. The wifi in the room worked well and good speed. Overall a solid Chinese 5 star hotel but compared to the western standards may be around a 3.5 to 4 star. The reason for the 3.5 is that although the lobby area claims to be non-smoking, locals do not pay any attention to it. This is not an isolated issue at this hotel but a general issue in China. I don't have any issue coming back to this hotel if I ever come back to Hainan.

Date of stay: March 2016
5  Thank jjtBucks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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