The services are very good. The rooms are pretty. Location is good as it’s not far from places to go. The checkout experience is very pleasant. Especially Julie who was attending to us at the counter was extremely warm. Feeling at home. The hotel is well recommended
Conveniently located hotel next to a huge mall. The room was very comfortable and the night view is amazing. Special thanks to Mr Joey for the warm & professional welcome and for making the check in process seamless. Breakfast was OK, a good spread to start the day off. I'd definitely return again.
We had an excellent visit at the Langham, Haikou! The moment we entered we were greeted by friendly staff and an elegant entry. The room was lovely and comfortable, with a stunning 5-Star view of the city and sea. However, the highlight of our stay was our dining experience! The breakfast spread was fresh and plentiful, and every meal we ate here was delicious and special. The real treat was the service, the manager Adam went above and beyond to make our experience extra special. He helped us decide what to eat, drink, and even gave us recommendations on what to do in the city! We can’t thank him and the rest of the Langham staff enough. We will certainly be returning on our next visit to Haikou.
Overall, we had an excellent stay at The Langham in Haikou. My partner and I stayed for 5 nights total. All of the food at their restaurants were excellent, and the staff was very kind, welcoming, and helpful.
The location of the hotel is great if you want to explore the city. Right across the street from the hotel, there is a large park that is nice to walk through. There is also a lot of shopping within walking distance of the hotel. The Mixc mall is less than a 5 min walk from the hotel, and includes many restaurants, a grocery store which is convenient, and high-end luxury fashion stores such as Louis Vuitton, Gucci, etc.
The rooms were clean and the amenities at the hotel were nice. We stayed in the Deluxe king ocean view room, which gave us a great view of the city and water. Our room did not have a patio, but there are some rooms that do.
We utilized their English afternoon tea time and ordered 2 different teas with a wide array of tea cakes and snacks. They also offer a large buffet for both breakfast and dinner. We also ate traditional Hainanese and Catonese cusine at Tang court, which was delicious. Other amenities include a spa, a steam room, and a sauna room (note: the steam room and sauna room are gendered so men and women cannot use them together). The infinity pool overlooking the city is also sweet. There is not a hot tub, but the weather is hot so you don’t really need one. My partner and I also got a couples massage in their spa, which was very nice and relaxing.
Lastly, a very special thank you to the staff at the hotel. My partner and I are American and do not speak Chinese. Though not everyone at the hotel speaks English (which is understandable), there are many staff that do and are very kind and willing to help you with anything you need. Shout out to Adam, Daniel, and Julie, who were very kind, welcoming, and friendly to us throughout our stay.
We hope to visit Haikou again soon, and would stay here again in a heartbeat :)
Another fantastic stay at The Langham. I was part of a group that had Christmas Day lunch and the hotel staff made the stay a very memorable one. A special mention to Adam who went way beyond to ensure that everything went so smoothly. He was very helpful and attentive. The breakfast service was certainly better than my last stay and that was pleasing to see. Unfortunately, there was no orange juice at breakfast this morning but Adam soon rectified that and brought me a fresh glass when I asked for it. The room was amazing as ever and the staff in the club lounge were very friendly and helpful. Overall, my wife and I had a brilliant stay and we'll certainly be back.
