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Cyn Y

Great hotel and location

4.0 of 5 bubblesReviewed 21 Jan 2020via mobile
The Langham hotel is a great hotel to stay in terms of value, location and service. Rooms are clean and classy. The reception is located on level 43 and deposit per room is CNY1,000. We had some issues with checking in as "Booking.com" didn't inform the correct room type to the hotel and we were not given the 2 x double bed which we had paid for. Hence the Langham hotel staff (Lily) was very helpful and provided us with 1 King bed and a fold away bed.
The hotel's buffet breakfast is really good value with the selection of fresh juice, coffee, tea, Asian and Western food. Breakfast is CNY100 for adult if you inform the reception a day before else it's CNY198 on the day. Cost for child is around CNY96.
There are many local shopping and food within walking distance (under 10 mins walk) near the hotel. We will definitely return to this hotel if we visit again.
Date of stay: January 2020
Trip type: Travelled with family
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Reviews (408)
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7 - 12 of 408 reviews
Reviewed 4 January 2020

Visited the Langham Haikou after a long trip. The first experience upon stepping into the hotel was that it was a quiet and exclusive hotel. Very posh and luxurious. Rooms were exceptionally clean. Our stay at the hotel was made even better when we met a very wonderful service staff at the executive lounge named Coco. Her attention to detail and promptness in delivering excellent customer service has made our stay at Langham Haikou a very memorable one!

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Langham Hospitality Group
Thank ffongsuy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 November 2019 via mobile

I stayed here for business for over 2 years. Perfect location, excellent staff and great views of the city. The food is also very good and the rooms are spacious. Request a room overlooking the bridge if you can.

Only complaint is the internet speed - something to be aware of for business travelers.

Date of stay: November 2019
Trip type: Travelled on business
Thank 594spencerk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2019 via mobile

This is my first hotel on this city, Haikou. This hotel looks so great, look so luxury. And well this hotel is so great like that i expected, and you can see great view from the top of this hotel or from your room. Feel enjoy the city from this hotel.
谢谢

Date of stay: February 2019
Trip type: Travelled solo
1  Thank DimasLaksani
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2019 via mobile

The room is very spacious and clean. The bed is very comfy. The breakfast has good food selection.

The staffs in this hotel are the game changer. They’re very courteous, especially those in front desk, concierge, and breakfast restaurant. Thanks to Joise at the breakfast restaurant who gave us reccommendation on places to visit.

We will definitely stay here again on our next visit to Haikou

Date of stay: September 2019
Trip type: Travelled with family
Thank Andre W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 June 2019

Excellent, warm and friendly services during our 2 days stay. This is one hotel where the staff we met really put an effort in giving a good hospitality experience. Good quality breakfast and attentive service. Staff made you felt welcome. Good that the pool is open till late as you can cool down after a hot day out. The hotel is just across a beautiful park. Was told by the bellboy that towards one end of the park, there is a bus park area where one can take public buses to places of interest. Highly recommeded for a luxury hotel.

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Langham Hospitality Group
Thank royonget
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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