Located in the city.
One of the best hotel i ever encountered during my travel.
Impeccable service.
Absolutely nothing to fault on. From front desk to house keeping to bell boys,the team really did an amazing job.
Definitely will be back again! Highly recommended.
This is our second visit back to The Langham because we were impressed by the service, room, and the entire environment was great. The location is near to a nice park (one of the attractions of Haikou City). On our second visit, everything was great as usual, except for the below par check-in counter service where we were met by a sullen guest service officer who did not bother to explain anything, and didn’t even check in the system that we are members and returning customers.
Other than the poor check-in process, all else was great at The Langham. The macarons (available for purchase at lobby level) were awesome, and service was good. The bellboys and door men made you feel at home each time you enter and exit. I would still recommend this hotel if you are visiting Haikou.
Junior Suite is of a good size and nice decor. Excellent service from concierge on ground floor to check in on 43 floor. House keeping, staff in restaurants, spa and executive lounge deserves commendation. Good location with a beautiful park across the road and shopping and dining a stone's throw away.
Stayed four nights in January on a business/pleasure trip. Last time I was in Haikou I stayed at the Shangri-La which was excellent but rather far away from the city center. Pulling into the Langham, I was relieved to see it was located in the heart of the city making dinner and late night expeditions very convenient. Hotel property was very nice, and service was good although could be better, I see the young staff is trying so look forward to staying there again.
This is the first time we have stayed in a Langham and it has not let us down. The hotel is centrally located just across the Evergreen park and some blocks away from a shopping area with plenty of dinning places at a walking distance. The taxi to/from the airport costs around 70-80 yuan and to Qilou street around 20 yuan.
The hotel looks new and perfectly kept. It is very clean as well in the common areas and in the rooms. The decoration is elegant classic but also contemporary with a touch of sophistication. All the facilities are new and very well maintained. The room we were was very big and well equipped in terms of lighting, TV and domotica.; much better than the average in other hotels of the same category. It was soundproofed and there was no noise at all. The bathroom was also very ample with separated shower and bath, very elegant and with good amenities. The housekeeping service was very efficient and everything used in the room was replenished perfectly. We had an issue with the door lock and it was solved in less than 10 minutes.
The place where the breakfast was served had room enough for the occupation of the hotel and was clean and ordered. Even with a high occupation, we did not have the feeling of overcrowded and stress feeling. The food was varied and the on-demand service was fast and efficient with Chinese and Western choices. The high tea in the ground floor was very nice as well.
Overall we had a very good experience and actually I cannot find any negative comment for our stay. We stayed in a room facing the city but I would recommend a seaview room because the view at night must be fantastic.
