The rooms were clean and the pool and hot tub were pretty cool. Had we not gotten off on the wrong foot with the check in process I would of given 5 star rating. We called the front desk in the morning asking if it was possible to check in a few hours early as we were traveling and had an event at 2 PM. We were told to call back when we got closer. We showed up at 12:30 and were told that our room was not ready. The women behind the desk had absolutely no intentions or desire to accommodate us. It's hard to believe that there was not one room available by 12:30. I've been in this position a few times with other hotel chains, and they all at least tried to accommodate.
I am typically a pretty easy going person and can roll with the punches. I just have a hard time believing that they couldn't of at least appeared to try to help us out. Needless to say I dressed and put on make-up at local restaurant bathroom.More
- Free Wifi
- Free Parking