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All reviews ping pong pool table breakfast buffet potatoes mini golf pool side french toast sticks called the front desk onsite restaurant putt putt hot tub staff was friendly would stay here again room was clean needs updating entire stay double room
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11 - 16 of 314 reviews
Reviewed 11 September 2018

This was for 2 Adults, 1 King Bed at: $84.00 a night not incl. Taxes. The Room was Clean, location was in a nice Area, Safe, and this was a Nice Town to spend time in and even an extra day if time allowed you too. Family Oriented! Needs updating and out dated.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Marilyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaalpenami, Hotel Manager at Ramada by Wyndham Alpena Hotel & Conference Center, responded to this reviewResponded 11 September 2018

Hello Guest,

Greetings from the Ramada Wyndham Alpena Hotel.
Thank you for the positive observations and feedback for improvement.
We are working on them with high priority.
Look forward to meeting you again,

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018

First the key did not work and then it got worse. No air conditioning with 90 degree temp outside-was offered a fan as a substitute. Bathroom tub was dirty and moldy. Carpet was filthy. Fitness center only open in the early morning. Toilet seat and toilet were both broken. Disappointing for my only vacation this year!

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tyarbr341167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaalpenami, Hotel Manager at Ramada by Wyndham Alpena Hotel & Conference Center, responded to this reviewResponded 11 September 2018

Dear Valued Guest,

Greetings from the Ramada Wyndham Alpena Hotel & Conference Center.
We are very much concerned with your feedback.
Our apologies for the bad experience.
Our endeavor is to offer a nice stay to all our guests but failed this time.
Actions shall be taken to improve everything on priority and you can have a good stay next time.
Hope you will reconsider.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2018

The Guest room is old. Carpet felt wet through out room, AC didn't work , black mold spots on ceiling in bathroom and beds are old. Only nice thing about the Guest room was it had a good size mini fridge.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Paradise617447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaalpenami, Hotel Manager at Ramada by Wyndham Alpena Hotel & Conference Center, responded to this reviewResponded 8 September 2018

Hello Guest,

Thank you for your stay at the Ramada Wyndham Alpena.
It is disappointing to note that we could not match your expectations.
However, your specific comments could have helped us in taking appropriate actions.
Please do let us know.
It would be our pleasure to welcome you again during your next visit.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2018

Find somewhere else to stay. Wet floor and bug in bed. enough said. This hotel is run down and in serious need of a remodel. Next time I visit Alpena I will find another hotel to stay. We had 2 rooms and neither room up to standard.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank orionrental
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaalpenami, Hotel Manager at Ramada by Wyndham Alpena Hotel & Conference Center, responded to this reviewResponded 5 September 2018

Dear Valued Guest,

Greetings from the Ramada Wyndham Alpena.
We are very much concerned with your feedback.
Our apologies for the bad experience.
Our endeavor is to offer a nice stay to all our guests but failed this time.
Actions shall be taken to improve everything on priority and you can have a good stay next time.
Hope you will reconsider.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018 via mobile

Why is everything damp? The carpet feels wet, the bed-side table is sticky and the wallpaper is peeling off the walls.

I tried to buy a Pepsi at the soda machine. Put my money in, pushed Pepsi and a Mountain Dew came out. Lovely.

The flooring around the pool made me feel like I should have sandals on so I didn't catch a foot fungus.

GIANT spiders all over the walls in the room.

Couldn't get out of there fast enough. I had great memories of staying here when I was a kid and it was a Holi-dome. Now I'm embarrassed that I dragged my husband here.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank ericambauer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaalpenami, Hotel Manager at Ramada by Wyndham Alpena Hotel & Conference Center, responded to this reviewResponded 5 September 2018

Hello Guest,

Thank you for the stay at the Ramada Wyndham Alpena.
We regret the all around mess as per your observations.
Guest satisfaction is one of our primary responsibility and there has been a serious breach.
We shall check and take corrective steps to avoid such things in future,
Shall appreciate your understanding.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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