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jennifer M

Best hotel

5.0 of 5 bubblesReviewed 22 Jun 2021
We got the most amazing staff in at this hotel. Friendly staff, helpful all the way, and the service was the best during our stay. If we asked for some changes, e.g. at one of the restaurants, it was always possible. Thanks Jinnah for all help 😉

We can only recommend the lovely, peaceful hotel.
Date of stay: June 2021
Trip type: Travelled with friends
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Wyndham Dubai, Marketing at The First Collection Marina - formerly Wyndham Dubai Marina, responded to this review
Responded 29 Jun 2021
Dear jennifermD8794YO,

t is a great pleasure for us to know you have enjoyed your stay with us to the fullest and that our team has contributed to an unforgettable experience at Wyndham Dubai Marina. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction.

I will happily share your kind comments with our teams and Jinnah as they are a great reward to their efforts.

We look forward to welcoming you back.

Best regards,
Jose Todescato
Cluster Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (7,289)
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Traveller rating
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Show reviews that mention
All reviews dubai marina special thanks recommend this hotel nice room excellent service enjoyed my stay building work metro station min walk shuttle bus amazing hotel amazing staff the club lounge thank you so much duty manager special mention alloro
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2,833 - 2,838 of 7,290 reviews
Reviewed 22 June 2021

I wanted to write this review to appreciate the support of Ms BEATRICE KIMANI from the reservations team. She was very accommodating and helpful in regards to our booking. She event upgraded us, made sure the booking and check-in was smooth and also helped us extend a voucher that was to expire in Sep 2021.

Customer Service is key to any organizations success and she demonstrated excellent skills.

I would also like to appreciate Mr Vitalis from the front reception who was very helpful and prompt in regards to the check-in.

The breakfast was good.

Though I believe the portions in Black Smith restaurant could be improved.

M.Hamza

Room tip: Ask for higher floor and Marina view.
Date of stay: June 2021
    • Value
    • Rooms
    • Service
Thank Obbsessed1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wyndham Dubai, Marketing at The First Collection Marina - formerly Wyndham Dubai Marina, responded to this reviewResponded 29 June 2021

Dear Obbsessed1,

t is a great pleasure for us to know you have enjoyed your stay with us to the fullest and that our team has contributed to an unforgettable experience at Wyndham Dubai Marina. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction.

I will happily share your kind comments with our teams and Beatrice as they are a great reward to their efforts.

We look forward to welcoming you back.

Best regards,
Jose Todescato
Cluster Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2021 via mobile

We loved our stay at Wyndham Marina and AFAQ was very helpful. We had a problem with booking and he fixed it fast. Each time we need something we call him and offer the best. The room is so nice with a view, high variety of food.

Date of stay: June 2021
Trip type: Travelled with family
Thank 410khansaah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wyndham Dubai, Marketing at The First Collection Marina - formerly Wyndham Dubai Marina, responded to this reviewResponded 20 June 2021

Dear 410khansaah,

Thank you so much for sharing your lovely comments on your recent stay at Wyndham Dubai Marina.

We are thrilled to hear that you had an amazing and memorable experience. We are also honored to read that the team made it extra special and have definitely shared your praises to the entire team, whom are delighted that their efforts were well received. We look forward to welcoming you back to pamper you once again for another personalized experience.

Best Regards,
Jose Todescato
Cluster Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2021

It was fantastic experience with wyndham hotel. Superb staff and very helpful. I like this hotel with every step. Alloro restaurant food was very testy and the staff who was working here they also very good. Lobby security Alamgir also very good man. Always smilling with greet. I love this hotel overall.

Date of stay: June 2021
Trip type: Travelled with friends
Thank z00rz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wyndham Dubai, Marketing at The First Collection Marina - formerly Wyndham Dubai Marina, responded to this reviewResponded 20 June 2021

Dear z00rz,

Thank you for taking the time to share such a fantastic feed-back with us from your most recent stay at Wyndham Dubai Marina!

On behalf of the entire team, we are very proud to read that Alamgir delivered such a memorable service throughout your stay and we will definitely pass your comments to him.
It’s a great compliment to read that our hotel stands out amongst other hotels for your frequent travels.

We look forward to having you again here at Wyndham Dubai Marina.

Best Regards,
Jose Todescato
Cluster Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2021

I stayed here for two nights & enjoyed every minute. The room was perfect with a beautiful view of Dubai marina. I had a meal in Alloro & The blacksmith, both restaurants have delicious food. I would especially like to thank Ahmed at reception. He was great, so helpful & very friendly. Wyndham are lucky to have such fantastic pleasant staff. I will be back again. 😊

Date of stay: June 2021
Trip type: Travelled solo
Thank OrlaRud22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wyndham Dubai, Marketing at The First Collection Marina - formerly Wyndham Dubai Marina, responded to this reviewResponded 21 June 2021

Dear OrlaRud22,

Thank you very much for taking the time to share your experience on TripAdvisor, it is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed your visit.

We appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based on your statement, we are certain that we have met your expectations. We will not miss to thank our team for their hard work and dedication in creating amazing experiences for our guests. Your valuable comments will be passed on to Ahmed and the team to inspire them to continuously provide an exceptional service to our guests.

Once again, thank you for your kind feedback and we are looking forward to hosting you again as a guest at Wyndham Dubai Marina.

Best regards,
Jose Todescato
Cluster Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2021

The employee Ahmed received me and was very classy and had a beautiful smile
I thank him very much for his eloquence
The hotels near the hotel have a nice location, restaurants near me, cafes, pharmacies and supermarkets
Ahmed is a very helpful and respectful person, and I have another visit soon

Date of stay: June 2021
Trip type: Travelled on business
Thank 209ebtisama
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wyndham Dubai, Marketing at The First Collection Marina - formerly Wyndham Dubai Marina, responded to this reviewResponded 21 June 2021

Dear 209ebtisama,

Thank you for choosing us as your preferred destination.

We are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. On behalf of our entire team, we are so happy that you sampled and enjoyed everything our hotel has to offer.

We look forward to welcoming you back.

Best Regards,
Jose Todescato
Cluster Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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