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Reviewed 5 weeks ago

We visit this hotel / villa resort two or three times a year and have done for many years, it offers a good choice of food and restaurants the staff are exceptional, highly recommended for couples and family holidays

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
1  Thank mannionp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded 4 weeks ago

Dear mannionp,

It's always an absolute pleasure to hear from our loyal guests and I must thank you for choosing to stay with us once again and for kindly sharing your feedback about your stay via TripAdvisor. It is wonderful to know that you are well looked after by our team.
We look forward to welcoming you back very soon.

Warm regards,

René Beauchamp
Managing Director
Jumeirah Al Qasr, Dar Al Masyaf and Talise Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Had a fantastic stay at this amazing hotel. I was very impressed it was like an Arabian palace.

The butler service from Jo
Was very good we stayed in villa 17. The rooms were spacious with large bathrooms . The air con was very good and comfy beds.

The food was quite good there are lots to choose from. The seafood night was the best.

The pool was where I spent most of the day as it was so hot it was too
hot to go under the Brolley I needed to be in the water to cool down.

I would love to return to this hotel again but would not go in September as the temperature is too hot

Stayed: September 2018, travelled with family
1  Thank Laura E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded 4 weeks ago

Dear Laura,

I must thank you for choosing to stay with us during your recent visit to Dubai and for generously sharing your feedback in great detail about your stay via TripAdvisor. I was delighted to pass on your kind comments about your villa butler Jo and we are all thrilled to know that you enjoyed yourselves immensely during your stay with us.

We do look forward to welcoming you back, hopefully this winter perhaps? Winter in Dubai is beautifully sunny yet incredibly mild, perfect outdoor weather. We hope to see you again soon at Jumeirah Dar Al Masyaf.

Warm regards,

René Beauchamp
Managing Director
Jumeirah Al Qasr, Dar Al Masyaf and Talise Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018

Beautiful hotel with wonderful staff. Stay in the villas as they are very luxurious and the butler service is great. Large resort but easy to get around by little boats. A truely wonderful experience.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Exploration730361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded 5 weeks ago

Dear Exploration730361,

Thank you for choosing to stay with us at Jumeirah Dar Al Masyaf and for taking the time to share your valuable feedback via TripAdvisor. We appreciate your kind comments about our villas and for highlighting our butler service. I'm delighted to know that you enjoyed your stay.

We look forward to welcoming you back in the near future.

Warm regards,

René Beauchamp
Managing Director
Jumeirah Al Qasr, Dar Al Masyaf and Talise Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018

Lived every minute of the weekend getaway.Fantastic staff, great food and lovely property. All in all the best package I could ask for!We were staying away for a staycation and had a blast. Kids love Wild wadi and they spent two half days there, while we prefered lounging by the pool. The happy hour (2 hours) is free and makes the whole night away actually really good value. Superb team at the Jumeriah hotels also really do look after you.Thanks

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank D3795CRmatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded 5 weeks ago

Dear D3795CRmatt,

Thank you for choosing to stay with us during your weekend staycation and for taking the time to share your valuable feedback about the Resort via TripAdvisor. We appreciate your kind comments about Wild Wadi, our pool and happy hour; it's wonderful to know that you enjoyed your stay immensely. We do offer something delightful for everyone, such as for couples, or for groups of friends but also for those families travelling with children and I'm very happy that you and your family were all well looked after by our team.

We look forward to welcoming you back to Jumeirah Dar Al Masyaf!

Warm regards,

René Beauchamp
Managing Director
Jumeirah Al Qasr, Dar Al Masyaf and Talise Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2018

The third time I have stayed here in the Dar Al Masyaf. The villas are amazing with exceptional bathrooms and very comfortable beds. The butler service is excellent but at the same time is not too much. Happy hour in the villa is great fun and a chance to meet people. Excellent variety of restaurants and you won’t get bored of the same food. Highly recommend Tortuga.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jmyers438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded 5 weeks ago

Dear jmyers438,

It's always an absolute pleasure to hear from our loyal guests and I must thank you for choosing to stay with us once again and for generously sharing your feedback about your stay via TripAdvisor. I'm delighted to know that you enjoyed your stay immensely.

We look forward to welcoming you back!

Warm regards,

René Beauchamp
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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