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Christina B

Great

5.0 of 5 bubblesReviewed 20 Jul 2024
Amazing staff all around. Had a really nice 10 days here. Food was great. Weather was hot 🥵 but we really enjoyed it.
Thanks to salmon and Philip at pool, Margaret ant the sky bar and all cleaners and waiting staff. So hardworking. Thank you 💓
Date of stay: July 2024
Room Tip: You can connect key to your phone through app
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amr Yassin, Guest Services / Front Office at Hilton Dubai Jumeirah, responded to this review
Responded 20 Jul 2024
Dear Christinabw9492cg,

Thank you for taking the time to leave a review of your recent visit to Hilton Dubai Jumeirah. We're glad to hear that you had an amazing experience with us.

Service is one of the most important aspects of a hotel, and I am incredibly pleased to hear nothing but great feedback from you regarding the service our team members provided.

Thank you once again for your loyalty and for recommending us. We do look forward to welcoming you again for your next trip to Hilton Dubai Jumeirah.

Best Regards,
Jean Sebastien Kling
Cluster General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (8,932)
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Reviewed 19 July 2024 via mobile

A great experience at the Hilton Hotel. They have many amenities which helped make a joyful trip. The breakfast buffet had many delicious options. I would like to give a big thanks to all the staff for being so helpful, kind and considerate. Special thanks to the concierge Mr. Mani

Date of stay: July 2024
Trip type: Travelled with family
Thank shahidtoosy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amr Yassin, Guest Services / Front Office at Hilton Dubai Jumeirah, responded to this reviewResponded 21 July 2024

Dear Shahidtoosy,

Thank you for taking the time to leave a review of your recent visit to Hilton Dubai Jumeirah. We're glad to hear that you had an amazing experience with us.

Service is one of the most important aspects of a hotel, and I am incredibly pleased to hear nothing but great feedback from you regarding the service our team members provided.

Thank you once again for your loyalty and for recommending us. We do look forward to welcoming you again for your next trip to Hilton Dubai Jumeirah.

Best Regards,
Jean Sebastien Kling
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2024

This review is for the spa only.
I wanted to give a special shout out to Ida, I had the best full body message with her. I feel so relaxed, I feel like I’m floating on air, my whole body just feels lighter. Ida was amazing, great service and great conversation too. Such a lovely and kind person, thank you!

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fastreview
Thank MayOnHoliday
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean Sebastien Kling, General Manager at Hilton Dubai Jumeirah, responded to this reviewResponded 21 July 2024

Dear mayeeshaf2404,

Thank you for taking the time to leave a review of your recent visit to Hilton Dubai Jumeirah. We're glad to hear that you had an amazing experience with us.

Service is one of the most important aspects of a hotel, and I am incredibly pleased to hear nothing but great feedback from you regarding the service our team members provided.

Thank you once again for your loyalty and for recommending us. We do look forward to welcoming you again for your next trip to Hilton Dubai Jumeirah.

Best Regards,
Jean Sebastien Kling
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2024

We had a great stay at the hotel. Everything went smoothly from the moment we checked in. Staff were super friendly and always greeted us in the lobby and corridors. They were always ready to assist. Adnan was lovely when we checked out and helped us with our bags with a smile on his face! We stayed for 3 nights and it was lovely.

Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank muzens
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean Sebastien Kling, General Manager at Hilton Dubai Jumeirah, responded to this reviewResponded 21 July 2024

Dear muzens,

Thank you for taking the time to review your visit with us. We will let Adnan knows that you were pleased with his service.

Thank you once again for your loyalty and for recommending us. We do look forward to welcoming you again for your next trip to Hilton Dubai Jumeirah.

Best Regards,
Jean Sebastien Kling
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2024

One of the best short vacation , great experiences from Fo Aidl; Tracy, mr Karim and FO mgr, warm welcome
Service team Linda and Restaurant mgr Jegan making sure all are good. Special thanks Nushad, Anisha I have to say thanks to HK Tahndra team the lady is very nice 👍 room and view perfect 👌🏽 I can't forget April from 9th floor. Executive floor
The kids enjoy the pool too much life guard 💂‍♂️ is amazing 👏
Love ❤️ you Hilton Dubai Jumeirah

See you Again
مشكورين ما قصرتم

Date of stay: July 2024
Trip type: Travelled with family
Thank Doaa M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean Sebastien Kling, General Manager at Hilton Dubai Jumeirah, responded to this reviewResponded 20 July 2024

Dear doaam791,

Thank you for taking the time to leave a review of your recent visit to Hilton Dubai Jumeirah. We're glad to hear that you had an amazing experience with us.

Service is one of the most important aspects of a hotel, and I am incredibly pleased to hear nothing but great feedback from you regarding the service our team members provided.

Thank you once again for your loyalty and for recommending us. We do look forward to welcoming you again for your next trip to Hilton Dubai Jumeirah.

Best Regards,
Jean Sebastien Kling
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2024

Best of the best in hilton meetings concierge when it comes to support and costumer service, always taking extra mile in his service and very professional.

Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fastreview
Thank tristaneduave
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amr Yassin, Guest Services / Front Office at Hilton Dubai Jumeirah, responded to this reviewResponded 21 July 2024

Dear Tristaneduave,

Thank you for taking the time to leave a review of your recent visit to Hilton Dubai Jumeirah. We're glad to hear that you had an amazing experience with us.

Service is one of the most important aspects of a hotel, and I am incredibly pleased to hear nothing but great feedback from you regarding the service our team members provided.

Thank you once again for your loyalty and for recommending us. We do look forward to welcoming you again for your next trip to Hilton Dubai Jumeirah.

Best Regards,
Jean Sebastien Kling
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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