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Lisa D

Dining staff

Review of Five Luxe Jbr
5.0 of 5 bubblesReviewed 13 Jul 2024
Fantastic service from In dining staff member Mamraj. Provided me with Expresso Martinis to my apartment which he kindly prepared for me. 10/10 service. Lovely staff member. The most Perfect balcony setting also to enjoy such delightful cocktails.
Date of stay: July 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FLH Reviews, Marketing at Five Luxe Jbr, responded to this review
Responded 15 Jul 2024
Dear Guest,
 
Thank you for sharing your kind feedback.
 
We are thrilled to hear about your experience with us. We aim to serve the best experience and we are so glad to know we have exceeded your expectations. We look forward to seeing you back soon.
 
Thank you
Best Regards
Your team at FIVE LUXE
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (231)
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Traveller rating
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87 - 92 of 231 reviews
Reviewed 9 July 2024

Everything is good Except KHALED AT reception he is very rude no hospitality manners for himself need to learn how to talk, I would say management look into this,
Overall great experience in restaurant, and thanked to Housekeeping team keep room always new, thanks to bellmen in the night forget his name great services,

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Muhammad N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FLH Reviews, Marketing at Five Luxe Jbr, responded to this reviewResponded 10 July 2024

Dear Guest,

Thank you for sharing your feedback. We take your comments very seriously as we are always looking to improve the FIVE experience for our guests. We have shared your experience with the team and would love to get in touch with you. Could you please share your contact details with flh.guestexperience@fivehotelsandresorts.com

Thank you in advance.
Best regards,
Your team at FIVE LUXE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2024 via mobile

Ramila and mainddin make my room nice every day.
Freshwater chocolate clean, make my suit hang it up everything nice make my day more easy

The plane was only to stay here one night, but I took three nights more lot of good atmosphere down with the pool and nice people. Nice food amazing breakfast close to the water.

Date of stay: June 2024
Trip type: Travelled on business
Thank Mads A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FLH Reviews, Marketing at Five Luxe Jbr, responded to this reviewResponded 8 July 2024

Dear Guest,
 
Thank you for sharing your kind feedback.
 
We are thrilled to hear about your experience with us. We aim to serve the best experience and we are so glad to know we have exceeded your expectations. We look forward to seeing you back soon.
 
Thank you
Best Regards
Your team at FIVE LUXE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2024

Hotel si so nic the hotel service si very good and the hotel staff si very nic yo us and the cielo staff si very help full during brekfast we enjoyed a los in the brekafsst lunch and dinner the staff from Cielo Mr Zufri he asisti me during brefast nic cita and thank to Walter Pankaj who is very nic and very helpful Rayaan also helpful during brekfast he asiste me teta everyday

Room tip: Thankyu best service
Date of stay: June 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Maga Q
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FLH Reviews, Marketing at Five Luxe Jbr, responded to this reviewResponded 1 July 2024

Dear Guest,
 
Thank you for sharing your kind feedback.
 
We are thrilled to hear about your experience with us. We aim to serve the best experience and we are so glad to know we have exceeded your expectations. We look forward to seeing you back soon.
 
Thank you
Best Regards
Your team at FIVE LUXE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2024

Top hotel I’m really impress with my experience due to the special treatment I received from members of staffs.
Always going above and beyond. I’d like to give Mainuddin and Priyanka a special shoutout for making it such a pleasant stay by keeping our apartment to a high standard

Date of stay: June 2024
Trip type: Travelled with friends
Thank 507parisr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FLH Reviews, Marketing at Five Luxe Jbr, responded to this reviewResponded 1 July 2024

Dear Guest,
 
Thank you for sharing your kind feedback.
 
We are thrilled to hear about your experience with us. We aim to serve the best experience and we are so glad to know we have exceeded your expectations. We look forward to seeing you back soon.
 
Thank you
Best Regards
Your team at FIVE LUXE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2024

The hotel view and the hotel is in the best place jbr and the service is best from the cielo restaurant they provide best meditrian food and Pankaj Rayaan both make our breakfast lunch Special by provding best service in cielo thank you guys and thank to hotel housekepiing dpert that make our room clean and neat

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank WilliamGrespan1979
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FLH Reviews, Marketing at Five Luxe Jbr, responded to this reviewResponded 1 July 2024

Dear Guest,
 
Thank you for sharing your kind feedback.
 
We are thrilled to hear about your experience with us. We aim to serve the best experience and we are so glad to know we have exceeded your expectations. We look forward to seeing you back soon.
 
Thank you
Best Regards
Your team at FIVE LUXE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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