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Alexander B

Gratitude to the stuff

5.0 of 5 bubblesReviewed 4 weeks ago
We are fascinated by the hotel and the stuff! Especially Damiph who brought us a lot of joy by his pretty surprises and his kind attention. We also would like to show our gratitude to Olga, the reception worker. We kindly ask the head of the hotel to praise their work.
Date of stay: October 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this review
Responded 4 weeks ago
Dear Alexander,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a pleasant stay with us and enjoyed the food and professional service that the team has provided including Olga from Front Office during your stay.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,072)
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Traveller rating
1,872
112
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25
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Reviewed 4 weeks ago via mobile

I stayed at Taj Exotica Palm Jumeirah with Family in oct 24. Although i reached early say 12pm, without informing the Hotel in advance we were warmly welcomedby Mr Amrinder & Mr Vikas.
Before coming here i stayed at Atlantis The Palm ( another prominent proerty in Palm Jumeirah) and i can vouch for Taj Exotics ( ofcourse as its a Taj Property) is way way ahead in terms of hospitality and making its guests pampered & well looked after. There is hardly anything for which they would hesitate to do in their capacity. The place is exceptionally beautiful and grand. Taj’s basic DNA of guest is god can be felt. I would attribute this to the great training Taj imparts kn their people. It feels each of them own the property. Each of them would share their contact and insist to let them know incase they need anything.
Food : Food ( Palm Kitchen) is something which is would rate slightly lower (7/10) than what i generally come across at Taj properties. The Indian food section lacked taste and the menu lacked thoughtfulness as the menu was alsmost repetitive in nature. Also my suggestion is if you are offering Indian food in a particular section let it taste authentic Indian food. Why unnecessarily try to modulate it for Europeans ? Anyways many Indians come to you for the fact they would be served authentic indian food. What was even more surprising to find that the there were indian chefs and still such food that missed the class of indian food.
Amenities: The property flaunts everything that an authentic 5 star can offer. The swimming pool is huge and beautiful.
Rooms are big in size and very modern.
The staff is super attentive and even the housekeeping team is on toes.
The property is super clean and shines in all aspects.
Value : Its absolutely value for money. One cant regret after staying here. Infact what they offer is much more thann what they charge.
Feels so proud that an Indian Brand is leading the industry.
Kudos to the Taj Exotica Team.

Date of stay: October 2024
Trip type: Travelled with family
Thank Deepak S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 4 weeks ago

Dear Deepak S,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a pleasant stay with us and enjoyed the food and professional service that the team has provided including Amrinder and Vikas from Front Office during your stay.
All your comments have been dully addressed to the concerned teams. We always appreciate our guests' feedback, and we will use your comments constructively.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

My sister treated me with a stay at Taj Exotica for my milestone birthday and we had a wonderful stay with welcoming and friendly staff to meet our every need. I'd like to give a special shoutout to James at the front desk who was cheerful, helpful and went out of his way to assist us in making our trip unforgettable!

Date of stay: October 2024
Trip type: Travelled with family
1  Thank Ritu H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 4 weeks ago

Dear 236rituh,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a pleasant stay with us and enjoyed the food and professional service that the team has provided including James from Front Office during your stay.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We had an amazing stay at the Taj for our honeymoon. We even got upgraded to a beautiful suite which was decorated for us, which we thoroughly enjoyed. The resort itself is breathtaking and has a good selection of restaurants and bars. Though we only stayed for a few days, we had a really lovely time and hope to visit again in the future!

Date of stay: September 2024
Trip type: Travelled as a couple
Thank Mehalan J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 4 weeks ago

Dear Mehalanj2016,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had an amazing stay with us whilst celebrating special occasions with your family. Your compliments regarding our service, food, and attentiveness of our associates were shared to the entire team, which they were all thrilled to hear.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Amazing experience ✨Thank you so much kuldeep bhai ❤️😊😊😊
Good experience and good communication 👍👍 good knowledge about a taj and ourgood view'
💖💖💖💖 Really appreciate taj
Special thanks for kuldeep
Good experience and good moment 💯

Room tip: Good
Date of stay: October 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Prashant G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 4 weeks ago

Dear Prashant,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a pleasant stay with us and enjoyed the food and professional service that the team has provided including Kuldeep from Housekeeping during your stay.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Thankyou so much Kuldeep Singh Rathor ji Nice experience with you and Good communication and amazing Person ☺️ And Good cleaning Good service and proper guidance such a amazing Trip in Taj Hotel In palm Jumera and again thankyou so much Kuldeep Singh Rathor

Date of stay: October 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sahil P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 4 weeks ago

Dear Sahilp656,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a pleasant stay with us and enjoyed the food and professional service that the team has provided including Kuldeep from Housekeeping during your stay.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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