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Laila A

4.0 of 5 bubblesReviewed 4 weeks ago
It was a good days in the hotel it was perfect everything thing clean the food is so good, They do their work with love ,I would like to thank mr.Kanav specially and the Tunisian man I don’t remember he’s name thank you guy’s for perfect hospitality 💙
Date of stay: July 2024
Room Tip: Everything is good but sometimes they take long time to come that’s it
Trip type: Travelled with friends
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this review
Responded 4 weeks ago
Dear lailaaE3829RR,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a pleasant stay with us and enjoyed the food and professional service that the team has provided including Kannav and Mohammed from Front Office during your stay.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,986)
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Traveller rating
1,794
107
46
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25
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Traveller rating
1,794
107
46
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25
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Reviewed 4 weeks ago

The hospitality, the professionalism, how spacious the hotel is, the food. Everything was perfect from the moment we stepped in until we left.
A very nice hotel and the best treatment for the guests I have ever encountered. Highly recommended.

Room tip: Wear beach slippers, there are some shells in the shallow water that can hurt you when you are getting into the beach. not a big deal
Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank M300SAahmedm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 4 weeks ago

Dear M300SAahmedm,
Greetings from Taj Exotica Resort & Spa!
Thank you for sharing your feedback and leaving a review.
I am delighted to note you had a great stay with us, liked the service that the team has provided. It is feedback like yours that encourages our team to deliver their best.
We look forward to welcoming you again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very friendly and welcoming staff, everyone of them tried to help us every time with my little 7month old boy. Which ended up difficult at times in the restaurants, they made it easy for us

Highly recommend the Taj Exotica for families or anyone passing on business

Date of stay: August 2024
Trip type: Travelled with family
1  Thank Ka M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 4 weeks ago

Dear X6219MAkam,
Greetings from Taj Exotica Resort & Spa!
Thank you for sharing your feedback and leaving a review.
I am delighted to note you had a great stay with us, liked the service that the team has provided. It is feedback like yours that encourages our team to deliver their best.
We look forward to welcoming you again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

If you want something more than just a hotel resort the Taj Exotica is it. We celebrated our wedding anniversary and will be back next year to celebrate our 25th anniversary. They catered for every need surprised us with our room being decorated and a anniversary cake what can I say The Taj made it a memorable occasion.

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pouname K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 4 weeks ago

Dear pounamek,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had an amazing stay with us whilst celebrating special occasions with your family. Your compliment regarding our service, food, and attentiveness of our associates were shared to the entire team, which they were all thrilled to hear
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We travelled as a family party of seven.
We had three lovely rooms. It would have been good if they had been in the same block but not a major issue.
The rooms are spacious and very well appointed. Every part of the hotel is spotless and the staff are very friendly.
I booked half board for my family as we didn't know how expensive it would be to eat. it was not that expensive. The A la Carte restaurant was dear but very good.
The rooftop, which was included, was excellent. We also ate from the buffet one evening and the choice of food was fantastic.
We used the Roaring Rabbit pub for drinks before dinner but did not eat. Drinks are expensive with a round of beers wine and soft drinks approaching £100. Take advantage of happy hour and most drinks are cheaper.
The pool area and beach are spectacular. Its a really nice touch that they provide bottled water free of charge.
This is a truly lovely hotel with excellent staff.
Thank you all for making this part of our holiday spectacular.

Room tip: JUST ENJOY
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FrankHill13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 4 weeks ago

Dear Frankhill13,
Greetings from Taj Exotica Resort & Spa!
Thank you for sharing your feedback and leaving a review.
I am delighted to note you had a great stay with us, liked the service that the team has provided. It is feedback like yours that encourages our team to deliver their best. Regarding you comment about menu pricing please note that we have carefully crafted the menu and pricing based on the market in the palm area. All your comments have been noted. We always appreciate our guests' feedback, and we will use your comments constructively.
We look forward to welcoming you again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

If I could sum up this hotel in one word, it would be, “serenity”✨ From the welcoming and friendly staff to the divine dishes, The Taj made our stay a memorable one. The staff were attentive to our needs, they assisted and guided us with places to visit, as well as, even recommending the more affordable options! They also made small gestures to celebrate our Wedding Anniversary! The hotel’s facilities were clean and the interior felt minimalist yet luxurious and elegant… A special thank you to: Grace, for the wonderful spa treatments. Chef Anoop, for sharing some secret recipes with us. The housekeeping team, Samir and Vijay, for looking after us. All staff from Palm Kitchen, Raia, The Roaring Rabbit, and Varq for their hospitality. And finally, a heartfelt thank you to Vikas, James and Kunav. Thank you for the Taj experience and we look forward to another!

Date of stay: August 2024
Trip type: Travelled with family
Thank Sarbjit H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 4 weeks ago

Dear Sarbjit H,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a wonderful stay together with your family. Your compliments regarding the service and attentiveness of our associates have been shared with the entire team for which they were all excited like Grace, Chef Anoop, Samir, Vijay, Vikas, James, and Kunav.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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