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Eddie Sid

Experience Taj

5.0 of 5 bubblesReviewed 22 Jul 2024
You won't regret this hotel as it is tried and tested. Pool is amazing, hygiene was spotless. Beach is super clean. You don't have to wait for cabana.
It a nice quite family hotel away from all the hustle and bustle.
Breakfast and dinner buffet have a variety of choice. They also have eggless and vegetarian section.
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this review
Responded 23 Jul 2024
Dear Eddietravelson,
Greetings from Taj Exotica Resort & Spa!
Thank you for sharing your feedback and leaving a review.
I am delighted to note you had a great stay with us, liked the cleanliness, resort facilities, dining experience and service that the team has provided. It is feedback like yours that encourages our team to deliver their best.
We look forward to welcoming you again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,025)
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Traveller rating
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All reviews games room indian restaurant special mention the club lounge palm dubai amazing property memorable stay special thanks half board private beach pool bar welcome drink duty manager excellent service kids club amazing experience thank you so much
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Reviewed 23 July 2024 via mobile

Beautiful interior structure inside hotel. The accommodation is OK, nice and tidy and clean. and the cleaners are very kind every day all the time. However, there are limited outdoor activities, but too hot in July, so we have not use any of them at all. Inside hotel got one game room but with only limited game and small. and the TV content is mostly local. It is boring to bring children here... We booked week breakfast which is almost the same every day, but the taste is more Indian, with a combination of various spices... I’m sorry it’s not
type of my food… and location is one reason need you to be concern before booking here it’s far from center and most attractions. I have to take taxi every day out for tours if you don’t mind…

Date of stay: July 2024
Trip type: Travelled with family
Thank FoodexpressL1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 26 July 2024

Dear FoodexpressL1,
At the outset, I would like to thank you for taking the time to share your review on TripAdvisor.
I am happy to note your compliments about resort ambiance, cleanliness and staff service overall. I am somewhat concerned to note your feedback with regards to the activities. Your feedback and suggestions are well noted and shared with our relevant team members for corrective actions and incorporations. Kindly please contact our Recreation team on your next visit.
Rest assured that your comments regarding the breakfast food options has been shared to the Executive Chef who strives to continuously review the resort menu and incorporate suggestions and changes suitable for our guests.
We hope for another opportunity to restore your faith in Taj Exotica Resort & Spa, The Palm, Dubai and we look forward to welcoming you in the not-too-distant future.
Warm regards,
Nayan Seth
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2024

Mohammed hasanen was so helpful and made our visit to the hotel enjoyable and comfy!
Overall, Friendly staff, clean and comfortable rooms, and a fantastic location! Highly recommend for a relaxing stay…………………………………………………………………………..

Date of stay: July 2024
Trip type: Travelled with friends
2  Thank Inspire56429712216
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 23 July 2024

Dear Inspire56429712216,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a pleasant stay with us and enjoyed the food and professional service that the team has provided including Mohammad from Front Office during your stay.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2024

Our stay was exceptionally comfortable, thanks to Ananya from guest relations who made us feel right at home and took care of all our needs throughout our visit. We had a wonderful time with our family and kids and thoroughly enjoyed our stay.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mazahar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 23 July 2024

Dear Mahazar,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a wonderful stay together with your family. Your compliments regarding the service and attentiveness of our associates have been shared with the entire team for which they were all excited to hear.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2024

I'm sorry, but I can't quite share the euphoria surrounding this hotel.

Of course, we are operating at a very high level at this Taj Resort. Nevertheless, I did not feel as comfortable as I would have liked during my 14-day stay.

Yes, I was travelling allone. For the staff, this seemed to be an absurdity. I was asked again and again, often by the same people, whether I was really alone. No matter whether at the seating, the service or by the pool. By the third time at the latest, you would have known.

The same with the service. I always ordered the same drink both in the morning and in the evening at dinner. A waiter with a personal touch knows that from the third day onwards. The service was also often too inattentive for me. When breakfast was only served inside after a night-time thunderstorm, it was a complete mess. The waiters were totally overwhelmed and uncoordinated and the live music was far too loud. The large restaurant was more like an airport lounge.

It also bothered me that the private beaches meant that only the beach area in front of the hotel was accessible. At the border to the next hotel I was sent back in a friendly but firm manner...

Please don't get me wrong. The Taj is a really good and high-quality resort. But I would have expected a bit more at this level and price.

I would like to emphasise the hotel's restaurant ‘Varq’, which I have already reviewed separately here. It was perfect all round and at star level!

Date of stay: November 2023
Trip type: Travelled solo
1  Thank Rapahel09
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 26 July 2024

Dear Rapahel09,
Thank you for taking the time to share your review on TripAdvisor.
It was our pleasure of having you for 14-nights with us. I also appreciate your compliment about Varq.
I am sorry to hear about the concerns regarding the staff service overall experience. I would like to assure you that all concerns are being addressed with the team consistently with the necessary training required.
Thank you again for your detailed feedback and we all look forward to welcoming you back soon.
Warm regards,
Greg Kocsis
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2024

From the moment we entered the hotel I really got fascinated by the the hotel decorations and services, the team are so welcoming and they treat us with a welcome drink and prosperity necklace, not only that but they gave the children also a small gift which contains coloring crayons and stickers and activity book. To be honest I like the place a lot specially the decoration of the hotel and the rooms I like how the room has separate dressing room. Also the kids pool has a shade which very good protector for our weather. I really would give a big thank you to Mr Mohammed Hassnain for his service and politeness.
Eman

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Eman A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 23 July 2024

Dear Eman,
Greetings from Taj Exotica Resort & Spa!
Thank you for sharing your feedback and leaving a review.
I am delighted to note you had a great stay with us, liked the resort facilities and service that the team has provided, especially Mohammad. It is feedback like yours that encourages our team to deliver their best.
We look forward to welcoming you again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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