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pladwa17
London, United Kingdom

Great Break at the Taj Exotica

5.0 of 5 bubblesReviewed 17 Jul 2024
We have visited Dubai many times but have to stay that the amenities and service we received at the Taj was second to none. We had an issue with one of the rooms but this handled quickly and efficiently by Arminder one of the Duty Managers. He also took the time to say hello and check in on our family. All the staff ( in particular Noor, Bernard, Ali and Octavia) are amazing and nothing is impossible for them to ensure our stay was memorable. Checking in and checking was stress free and the food in all the restaurants we went to was superb. Looking forward to staying here again in the near future.
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this review
Responded 23 Jul 2024
Dear pladwa17,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a wonderful stay together with your family. Your compliments regarding the service and attentiveness of our associates have been shared with the entire team for which they were all excited like Amrinder, Noor, Bernard, Ali, and Octavia.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,983)
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Traveller rating
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Reviewed 17 July 2024

Breakfast at the emperor lounge …perfect masala tea… the concept was very interesting and a beautifully decorated… must order stuff is “breakfast charlie” and for dessert other night we tried their Kunaafa which was also amazing. In their restaurant “VARQ”, shubham
Is the right guy to understand what to order in indian speciality food and loved his hospitality

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kovid - T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 23 July 2024

Dear Kovid_Patil,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am glad to know that you have enjoyed your stay and visit to Emperor Lounge and Varq, found the food amazing and appreciated the service provided by Shama, and Shubam together with the rest of the team.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2024

We recently stayed at this hotel for two days, and it has far exceeded our expectations. The entire experience was mind-blowing, and I highly recommend it to anyone looking for an exceptional stay.

From the reception to the room service, the entire staff was outstanding. A special thanks to Mr. Mostafa Doorrman for his exceptional assistance, and to all the reception staff for their warm and welcoming service.

This hotel is truly a brilliant place. Please don't miss the opportunity to experience it for yourself.

Regards
Yaqoob Al Balushi

Date of stay: July 2024
Trip type: Travelled with family
2  Thank Yaqoob A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 23 July 2024

Dear Yaqoob Al Balushi,

Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a pleasant stay with us and enjoyed the food and professional service that the team has provided including Mostafa from Front Office during your stay.
We look forward to welcoming you once again and continuing to meet your expectations.

Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2024

Luxury in Dubai is almost as standard. It’s one of the reasons you still go in the summer, even in the scorching heat.

We’ve been fortunate enough to make it to Dubai three times on holiday as a family, each in a different hotel (Grand Hyatt, La Pita and now the Taj Exotica). On our fourth visit we will absolutely be returning to the Taj.

It’s hard to know where to start. The personal and warm welcome set the tone and standard for the level of attentiveness the staff give. It’s beyond anything we’ve experienced before in Dubai, which is saying something. The desk staff were wonderful, Noor in the restaurant was great, and the staff in the Roaring Rabbit were extremely accommodating for squeezing us in on match nights with the kids.

Speaking of which, the kids club and games room were excellent, and the staff took time to play with the kids in both. Same goes for the pool staff, we can’t thank them enough.

Food was top drawer. We got an amazing deal with full board (although in terms of beverages it only includes water with soft drinks charged at £6 a can) and used the main restaurant, Roaring Rabbit and the pool bar. The buffet at night was varied (lasagne was outstanding), the portions huge on any of the a la carte (I quickly became addicted to the “child’s” lotus biscoff cheesecake” and I don’t think we had a bad meal once.

This sounds very gushing, but it’s hard to find a fault. The location on The Palm maybe makes it a bit of a chore to go out, although there’s a shuttle bus once a day to the Mall of the Emirates. There’s no small shop nearby to pick up supplies, but we did a Careem order twice and it was there within 30 minutes.

As mentioned above, part of the appeal of Dubai is to go and experience something great in terms of a new hotel, although it’s hard to know what any other could do to top this for us.

Superb.

Room tip: See how much it would be to upgrade to full board. The jump from half board to full for us was minimal but so worth it.
Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Scott19mullen87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 23 July 2024

Dear Scott19mullen87,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a wonderful stay together with your family. Your compliments regarding the service and attentiveness of our associates have been shared with the entire team for which they were all excited like Noor from Palm Kitchen.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2024

Nice experience ever i had with family leasure holiday nice food nice location nice hospitality a must visit hotel i would say, also the quality of food they serve amazing ambience is awesome location private beach access swimming pool everything outstanding

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Turquoisecottage
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 23 July 2024

Dear Turqoisecottage,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a wonderful stay together with your family. Your compliments regarding the service and attentiveness of our associates have been shared with the entire team for which they were all excited to hear.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2024

The Taj Exotica truly amazed me with their level of attention to detail. The staff are amazing and always willing to help. I celebrated a milestone birthday and they decorated my room and provided a complimentary little cake which was very special! The breakfast was truly amazing and had a tremendous amount of options for vegetarians which I enjoyed! The quality of their food and service cannot be praised enough! I had a phenomenal birthday and stay at this resort. I wish I could give it 7 stars because that’s truly deserved!

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank elvinanaidoo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 23 July 2024

Dear elvinanaidoo,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had an amazing stay with us whilst celebrating special occasions with your family. Your compliments regarding our service, food, and attentiveness of our associates were shared to the entire team, which they were all thrilled to hear.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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