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Yaqoob A

Taj Exotica Resort

5.0 of 5 bubblesReviewed 16 Jul 2024
We recently stayed at this hotel for two days, and it has far exceeded our expectations. The entire experience was mind-blowing, and I highly recommend it to anyone looking for an exceptional stay.

From the reception to the room service, the entire staff was outstanding. A special thanks to Mr. Mostafa Doorrman for his exceptional assistance, and to all the reception staff for their warm and welcoming service.

This hotel is truly a brilliant place. Please don't miss the opportunity to experience it for yourself.

Regards
Yaqoob Al Balushi
Date of stay: July 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this review
Responded 23 Jul 2024
Dear Yaqoob Al Balushi,

Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a pleasant stay with us and enjoyed the food and professional service that the team has provided including Mostafa from Front Office during your stay.
We look forward to welcoming you once again and continuing to meet your expectations.

Warm regards,
Nayan Seth
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,036)
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All reviews games room indian restaurant special mention the club lounge palm dubai amazing property memorable stay special thanks half board private beach pool bar welcome drink duty manager excellent service kids club amazing experience thank you so much
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Reviewed 16 July 2024

Luxury in Dubai is almost as standard. It’s one of the reasons you still go in the summer, even in the scorching heat.

We’ve been fortunate enough to make it to Dubai three times on holiday as a family, each in a different hotel (Grand Hyatt, La Pita and now the Taj Exotica). On our fourth visit we will absolutely be returning to the Taj.

It’s hard to know where to start. The personal and warm welcome set the tone and standard for the level of attentiveness the staff give. It’s beyond anything we’ve experienced before in Dubai, which is saying something. The desk staff were wonderful, Noor in the restaurant was great, and the staff in the Roaring Rabbit were extremely accommodating for squeezing us in on match nights with the kids.

Speaking of which, the kids club and games room were excellent, and the staff took time to play with the kids in both. Same goes for the pool staff, we can’t thank them enough.

Food was top drawer. We got an amazing deal with full board (although in terms of beverages it only includes water with soft drinks charged at £6 a can) and used the main restaurant, Roaring Rabbit and the pool bar. The buffet at night was varied (lasagne was outstanding), the portions huge on any of the a la carte (I quickly became addicted to the “child’s” lotus biscoff cheesecake” and I don’t think we had a bad meal once.

This sounds very gushing, but it’s hard to find a fault. The location on The Palm maybe makes it a bit of a chore to go out, although there’s a shuttle bus once a day to the Mall of the Emirates. There’s no small shop nearby to pick up supplies, but we did a Careem order twice and it was there within 30 minutes.

As mentioned above, part of the appeal of Dubai is to go and experience something great in terms of a new hotel, although it’s hard to know what any other could do to top this for us.

Superb.

Room tip: See how much it would be to upgrade to full board. The jump from half board to full for us was minimal but so worth it.
Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Scott19mullen87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 23 July 2024

Dear Scott19mullen87,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a wonderful stay together with your family. Your compliments regarding the service and attentiveness of our associates have been shared with the entire team for which they were all excited like Noor from Palm Kitchen.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2024

Nice experience ever i had with family leasure holiday nice food nice location nice hospitality a must visit hotel i would say, also the quality of food they serve amazing ambience is awesome location private beach access swimming pool everything outstanding

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Turquoisecottage
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 23 July 2024

Dear Turqoisecottage,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a wonderful stay together with your family. Your compliments regarding the service and attentiveness of our associates have been shared with the entire team for which they were all excited to hear.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2024

The Taj Exotica truly amazed me with their level of attention to detail. The staff are amazing and always willing to help. I celebrated a milestone birthday and they decorated my room and provided a complimentary little cake which was very special! The breakfast was truly amazing and had a tremendous amount of options for vegetarians which I enjoyed! The quality of their food and service cannot be praised enough! I had a phenomenal birthday and stay at this resort. I wish I could give it 7 stars because that’s truly deserved!

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank elvinanaidoo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 23 July 2024

Dear elvinanaidoo,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had an amazing stay with us whilst celebrating special occasions with your family. Your compliments regarding our service, food, and attentiveness of our associates were shared to the entire team, which they were all thrilled to hear.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2024 via mobile

Luxury at it's best,lovely lobby,check in was smooth with helpful staff.Food was great,I mainly dinned from the room and it was worth it.The hotel is super clean with fabulous views,house keeping was great and a special thanks to all the staff members that went above and beyond during our stay!
Chit,Gleen and suk from in room dinning,Umesh and Sauda house keeping were super helpful with Any requests and last James from Front office. Thank you all for the wonderful experience!

Room tip: Taxi's are available whenever needed
Date of stay: July 2024
Trip type: Travelled with friends
1  Thank 982janerav
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 12 July 2024

Dear 982janerav,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a best stay with us, enjoyed the facilities of the resort most especially the hearty message of listing the names of our associates who made your stay extra special.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2024

The staffs are very friendly and easy to approach. The service was very neat. This was the best hotel experience I had so far. The restaurant served yummy Indian cuisine. The hotel’s ambience was relaxing and calming. Definitely I would chose them again for my next trip.

Date of stay: July 2024
Trip type: Travelled with family
1  Thank Laavanyaa B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 11 July 2024

Dear laavanyaab,
Greetings from Taj Exotica Resort & Spa!
Thank you for sharing your feedback and leaving a review.
I am delighted to note you had a great stay with us, liked the food and service that the team has provided. It is feedback like yours that encourages our team to deliver their best.
We look forward to welcoming you again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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