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Samantha P

Clean, prompt, super tidy, Great pool, great staff

5.0 of 5 bubblesReviewed 3 Jul 2024
Great hotel, great location.
Amazing check in with the lovely Sunanda
Great room and a surprise upgrade.
Breakfast choices was vast
Choice of restaurants.for evening
Sports Bar for those who love sports
Pool super clean, towels, private beach access. Highly recommend.
Date of stay: July 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this review
Responded 5 Jul 2024
Dear samanthapY9745IN,
Greetings from Taj Exotica Resort & Spa!
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a pleasant stay with us and enjoyed the food and professional service that the team has provided including Sunanda from Front Office during your stay.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,072)
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Reviewed 3 July 2024

When I arrived, I was afraid that this would be another one of those hotels where they look down on you.
However, Mr. Mohamed immediately showed that this is not the case.
The staff is wonderful, normally polite, professional, helpful, communicative...
Mr, Pavan amazing
Mr, Alexandru professional but at the same time simple
Mr. Anoop very very positive energy
Ladies and gentlemen in the service - When someone remembers to drink cold water, you know he's on point.
The accommodation is very good.

Room tip: Use the bus provided by the hotel.
Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Navigator24524494062
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 5 July 2024

Dear Navigator,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a best stay with us, enjoyed the facilities of the resort most especially the hearty message of listing the names of our associates who made your stay extra special.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2024

Greediness and extortion by the hotel if you want to make any changes to the Reservation. Glitch by Expedia Website caused to unselect the full board option. When I tried to added back at check-in, I had to pay more than for a new room with the full board option. Expedia was not able also to add the full board option, since I already checked in. The beds are not comfortable, cheap quality for 5 star hotel. The room was clean and nice.

Room tip: Make sure your reservation is accurate. Any changes you will make after check-in will cost you more than a new reservation.
Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Omar A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 July 2024

Fabulous Taj experience in every way… whether it be the rooms, the furnishings, housekeeping… all in all exceptional… most wonderful was the quality of inroom dining food… 24hr gourmet food, delivered hot and fresh to the room. The reception has some exquisite glasswork!

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sudeep M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 2 July 2024

Dear 288sudeepm,
Greetings from Taj Exotica Resort & Spa!
Thank you for sharing your feedback and leaving a review.
I am delighted to note you had a great stay with us, liked the food, and service that the team has provided. It is feedback like yours that encourages our team to deliver their best.
We look forward to welcoming you again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2024

The hotel is very nice and we would especially like to thank Aidana for the great service
The hotel is also very clean.
Everything smells very good.
Doormen Moustafa and Aidana are very nice and friendly to us and other guests. The food is very nice in the palm kitchen.

Date of stay: June 2024
Trip type: Travelled with family
Thank Alexander A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 2 July 2024

Dear Alexadera,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a pleasant stay with us and enjoyed the food and professional service that the team has provided including Aidana from Front Office during your stay.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2024

Firstly; the staff are FANTASTIC, such kind considerate and calm people. Every single person that looked after us was just so so lovely. The lifeguards, the restaurant staff, FOH, security, everyone was just amazing. Literally cannot do enough for you and will help you with anything you need no matter what. Also the staff here all get along with eachother so well and seem to be such good friends all working together so happily, so nice to see.
The hotel is breathtaking. Everything is immaculate. Everywhere you look.
We stayed in room 259 and the rooms were cleaned beautifully every day with a lovely turn down service.
Our iron wasn’t working so I called for a replacement and I’m not exaggerating when I say we had one within two minutes. The service is so fast and efficient throughout the hotel.
The food here is unreal. Everything you could think of and such amazing quality. We tried all the restaurants and didn’t have a bad meal anywhere we ate. The Indian restaurant, Varq was astoundingly good. Highly recommend a visit here. The food was so authentic and fresh and the staff and management are the best. So attentive and efficient.
The breakfast buffet is great. So much choice and they keep it coming out fresh and hot. There’s always lovely music with a lady playing a flute or another lady playing a violin, so beautiful!
THANK YOU to all these lovely people for making our stay so memorable and for always being so kind and helpful

Vivian/ Popo/ Niru - Emperor Lounge
Vivek- at Varq
George / Noor / Michael breakfast room
Faith at check in
Hareesh in maintenance
The lovely housekeeping guys
Deepanshu - beach, bbq under the stars
Siddharth coast restaurant
Allysa & Itu

We CANNOT WAIT to come back 😍

Room tip: There’s a lot of families with children so you have to find a quiet spot on the beach for a more peaceful time.
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ellen M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 2 July 2024

Dear ellenm542,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a best stay with us, enjoyed the facilities of the resort most especially the hearty message of listing the names of our associates who made your stay extra special.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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