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Alexander A

Nice Service from Aidana

5.0 of 5 bubblesReviewed 30 Jun 2024
The hotel is very nice and we would especially like to thank Aidana for the great service
The hotel is also very clean.
Everything smells very good.
Doormen Moustafa and Aidana are very nice and friendly to us and other guests. The food is very nice in the palm kitchen.
Date of stay: June 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this review
Responded 2 Jul 2024
Dear Alexadera,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a pleasant stay with us and enjoyed the food and professional service that the team has provided including Aidana from Front Office during your stay.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,060)
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Traveller rating
1,864
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Show reviews that mention
All reviews games room indian restaurant special mention the club lounge palm dubai amazing property memorable stay special thanks half board private beach pool bar welcome drink duty manager excellent service kids club amazing experience thank you so much
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Reviewed 1 July 2024

Firstly; the staff are FANTASTIC, such kind considerate and calm people. Every single person that looked after us was just so so lovely. The lifeguards, the restaurant staff, FOH, security, everyone was just amazing. Literally cannot do enough for you and will help you with anything you need no matter what. Also the staff here all get along with eachother so well and seem to be such good friends all working together so happily, so nice to see.
The hotel is breathtaking. Everything is immaculate. Everywhere you look.
We stayed in room 259 and the rooms were cleaned beautifully every day with a lovely turn down service.
Our iron wasn’t working so I called for a replacement and I’m not exaggerating when I say we had one within two minutes. The service is so fast and efficient throughout the hotel.
The food here is unreal. Everything you could think of and such amazing quality. We tried all the restaurants and didn’t have a bad meal anywhere we ate. The Indian restaurant, Varq was astoundingly good. Highly recommend a visit here. The food was so authentic and fresh and the staff and management are the best. So attentive and efficient.
The breakfast buffet is great. So much choice and they keep it coming out fresh and hot. There’s always lovely music with a lady playing a flute or another lady playing a violin, so beautiful!
THANK YOU to all these lovely people for making our stay so memorable and for always being so kind and helpful

Vivian/ Popo/ Niru - Emperor Lounge
Vivek- at Varq
George / Noor / Michael breakfast room
Faith at check in
Hareesh in maintenance
The lovely housekeeping guys
Deepanshu - beach, bbq under the stars
Siddharth coast restaurant
Allysa & Itu

We CANNOT WAIT to come back 😍

Room tip: There’s a lot of families with children so you have to find a quiet spot on the beach for a more peaceful time.
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ellen M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 2 July 2024

Dear ellenm542,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a best stay with us, enjoyed the facilities of the resort most especially the hearty message of listing the names of our associates who made your stay extra special.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2024 via mobile

Beautiful hotel with gorgeous pool and beach. Very family friendly and staff very helpful. Second trip with our little one and the chefs did everything they could to cater for his age and allergies. Club experience was outstanding - definitely worth booking this. Thanks to Baskar and team for hosting us so expertly at the club for drinks and snacks. Only improvement that could be made was better more engaging entertainment at the kids club and some more evening entertainment options would be great. Otherwise perfect. We will be back.

Date of stay: June 2024
Trip type: Travelled with family
Thank CrazyAboutCountries
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 2 July 2024

Dear CrazyAboutCountries,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a pleasant stay with us and enjoyed the food and professional service that the team has provided including Baskar and his team in the Taj Club Lounge during your stay. All your comments have been dully addressed to the concerned teams. We always appreciate our guests' feedback, and we will use your comments constructively.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2024

I love a hotel experience, being an ex-hotelier myself and would like to highlight some of the standout aspects of my stay…

Staff: Warm & Welcoming on arrival. Departure was a lil more process driven. Big shout out to the standout staff (I got the names for); Palavi, In-Room Dining Serving Staff, Spa Staff (especially Akumla & Stella) & Poolside Staff.

Hotel Ambience & Hygiene: Love the ambience & theme, especially love the ocean like theme & fragrance. The room was perfect, especially the sea view. Would definitely come back for a longer stay next time so as to experience more of the property.

Swimming Pool: Great facility & staff. Very well managed by proactive staff considering the scorching weather. Loved the touch of cold towels being provided to everyone by the pool including the cold buckets full of water.

Buffet Breakfast: Loved the selection of food and inclusivity of dietary needs. Only negative is that due to the venue’s size, it looses the coziness & warmth you experience with the rest of the property.

Spa & Gym: Great gym equipment that allows for a solid strength training & cardio workout. The spa facilities & treatments are to die for! Overall, very warm & welcoming from ambience to staff.

In-Room Dining: Loved the selection of food. Tried the Pasta, Nasi Goreng and a few Desserts and all were top notch. Slightly high on the price and could use a few more “snack” type options within the AED40-80 category.

Definitely looking forward to my next visit being a longer one so I can squeeze in a dinner at Varq too!

Date of stay: June 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank charm_a31
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 5 July 2024

Dear charm_a31,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had a best stay with us, enjoyed the facilities of the resort most especially the hearty message of listing the names of our associates who made your stay extra special.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2024

My favourite Place to spent holidays in Dubai .sfaaf is friendly and really helpful , I lost my Goggles near pool side and next day I told at reception about my lost item , they found it near by and return back to me at same time . Really thanks to staff and security .

Date of stay: June 2024
Trip type: Travelled with family
Thank Mohit D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 28 June 2024

Dear 937mohitd,
Greetings from Taj Exotica Resort & Spa!
Thank you for sharing your feedback and leaving a review.
I am delighted to note you had a great stay with us, liked the service that the team has provided. It is feedback like yours that encourages our team to deliver their best.
We look forward to welcoming you again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2024

Rooms are very nice. Beach and pools area also very clean and big. Everything looks luxurious and it is. Food is also tasty and so many different dishes. Children liked how they were treated. They liked food very much. We all enjoyed in the view from our balcony.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marija M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nayan Seth, Owner at Taj Exotica Resort & Spa, The Palm, Dubai, responded to this reviewResponded 28 June 2024

Dear 983marijam,
Greetings from Taj Exotica Resort & Spa.
Thank you for taking the time to share your review on TripAdvisor.
I am delighted to note that you had an amazing stay with us whilst celebrating special occasions with your family. Your compliments regarding our service, food, and attentiveness of our associates were shared to the entire team, which they were all thrilled to hear.
We look forward to welcoming you once again and continuing to meet your expectations.
Warm regards,
Nayan Seth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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