We booked this hotel through booking.com, as we have booked lots more hotels online and have had no problems in the past. However, on arrival at the Marina View Hotel we were told out booking had not gone through and there was no room available for us in the hotel. After a while of arguing with the receptionist, and being told there was no room, we finally got to speak to a manager, who then magically found a room available for us to stay in. This despite being told by the receptionist and manager that it was our fault and that we bad not confirmed with booking.com. All rubbish as we had the confirmation email in our hands, the receptionist also had a print out of our confirmation in the hotel, with a note written on the form saying they had not received a credit card detail from booking.com. This all while listening to the manager on the phone to someone, and saying its happened "again". So surely a common problem when booking this hotel through booking.com. So beware if booking this way.
After this terrible start to out stay in the hotel, we finally got to our room. The room was clean but very dated and not the largest for a twin room but suitable for the price we paid for a hotel room in Dubai. The walls however, as we found out later that night were paper thin. The people next door were playing loud music and partying in their room til 5am in the morning so kept us awake for most of the night. We did complain to reception about this, but not much was done except phoning the room next door to ask them to turn the music down. All of which lasted 10minutes.
The hotel, however, is in a great location in the marina although on a busy road you dont hear the traffic (although it could be drowned out by the guests next door). The metro station is a two minute walk away and the nearest mall is only a five minute walk away.
We didnt eat in the restaurant, as the menu didnt lool that appealing and the actual restaurant didnt look that great in all honesty. And after our experience at the front desk we didnt want to chance the restaurant staff.
Would not stay at this hotel again, and if you have the budget id advise you to avoid as well and look else where.
