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Reviews (948)
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Traveller rating
664
162
74
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21
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All reviews beluga restaurant bedroom suite palm jumeirah private pool pool bar ocean view amazing pool amazing service dubai skyline pool side beautiful hotel special thanks washing machine pool staff brunello kempenski atlantis
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Reviewed 5 March 2021 via mobile

It’s really one of the best hotel in Dubai , amazing vibes , very well sanitized , excellent customer service ,If you have a plan to visit Dubai , it’s highly recommended , for couples and families .
Lots of room options , restaurants with high quality and tasty food , Shisha Bar , with direct beach access and amazing pool , kids play ground , SPA and many more .
Specially if you have birthday or proposal or anniversary ceremonies they can arrange beautiful set up by the beach .
A big thanks to all the team and managements for creating an amazing memories for us .

Date of stay: March 2021
Thank Pariaarabzade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski The Palm, Guest Services / Front Office at Kempinski Hotel & Residences Palm Jumeirah, responded to this reviewResponded 5 March 2021

Dear Guest,
Thank you very much for sharing your valuable feedback on TripAdvisor. It is my utmost pleasure to hear that our hotel has become your favorite place in Dubai, for the special moments like these we are proud to be called hoteliers.
We are looking forward to welcoming you back at any time. Please do not hesitate contacting our dedicated team of ladies in red for any assistance.
Kind regards,
Hani Selim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2021 via mobile

Had an amazing lunch with my friend at the Beluga Restaurant by the beach. From food to service, outstanding. Our waiter Elmehdi was so friendly and knowledgeable, he looked after us really well. The food was so fresh and nicely presented. I will definitely come back

Date of stay: March 2021
Trip type: Travelled with friends
Thank Cosmin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski The Palm, Guest Services / Front Office at Kempinski Hotel & Residences Palm Jumeirah, responded to this reviewResponded 4 March 2021

Dear Guest,
Thank you very much for sharing your valuable feedback on TripAdvisor. We are extremely happy to hear that you had a memorable experience in our Beluga restaurant and I will personally thank El Mehdi for his excellent service. We are looking forward to welcoming you back at any time. Please do not hesitate contacting our dedicated team of ladies in red for any assistance.
Kind regards,
Hani Selim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2021

We had a lovely experience at Beluga for our private dinner on our anniversary and would highly recommend to all. Great service by the host Suman and by his team. Plus great arrangements by Aidana for the evening. Super experience all in all.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank Vishalpd7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski The Palm, Guest Services / Front Office at Kempinski Hotel & Residences Palm Jumeirah, responded to this reviewResponded 1 March 2021

Dear Guest,
Thank you very much for sharing your valuable feedback on TripAdvisor. We are extremely happy to hear that you had a memorable private dinner experience in Beluga restaurant and I will personally thank the team for their outstanding service. We were indeed delighted to be part of such a special moment in your life as anniversary. We are looking forward to welcoming you back at any time. Please do not hesitate contacting our dedicated team of ladies in red for any assistance.
Kind regards,
Hani Selim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2021 via mobile

Went for a drink chill and smoke in fountain area ,very nice experience very nice wine served by El Mehdi very good attitude and attentif. Ambiance was cool actually.
Despite the pandemic the place it's still alive.
Thanks

Date of stay: February 2021
Trip type: Travelled solo
Thank Lrachida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski The Palm, Guest Services / Front Office at Kempinski Hotel & Residences Palm Jumeirah, responded to this reviewResponded 27 February 2021

Dear Guest,
Thank you very much for sharing your valuable feedback on TripAdvisor. We are extremely happy to hear that you had a memorable experience in Beluga restaurant and I will personally thank El Mehdi for his outstanding service. We are looking forward to welcoming you back at any time. Please do not hesitate contacting our dedicated team of ladies in red for any assistance.
Kind regards,
Hani Selim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2021

Very calm and lovely place to chill, we have been taken care in both available outlets from the same guy Mehdi is excellent and masters his job well, you don't have to worry when you got such a staff I'm sure of that. Thank you sir you are a truly star.

Date of stay: February 2021
    • Location
    • Sleep Quality
    • Service
Thank 713amelr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski The Palm, Guest Services / Front Office at Kempinski Hotel & Residences Palm Jumeirah, responded to this reviewResponded 27 February 2021

Dear Guest,
Thank you very much for sharing your valuable feedback on TripAdvisor. We are extremely happy to hear that you had a memorable experience in our restaurants and I will personally thank El Mehdi for his excellent service. We are looking forward to welcoming you back at any time. Please do not hesitate contacting our dedicated team of ladies in red for any assistance.
Kind regards,
Hani Selim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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