The room was super clean but wasn’t very big, the breakfast was perfect and the pool ate was nice , but the pool wasn’t big ,,, the location was nice , near to the beach and staff was friendly too,,, the tranquility of room was nice and bed was comfy, I had a nice experience in general.
Dear Shirin255,
Thank you for sharing your experience with us.
We are pleased to hear that you enjoyed the cleanliness of your room, the perfect breakfast, and the comfort of our beds. It’s also great to know that our convenient location and friendly staff contributed to your overall satisfaction.
We appreciate your feedback regarding the room and pool size, and we will keep it in mind as we continually work to enhance our guests’ experiences. We’re glad that, overall, you had a nice and tranquil stay.
We look forward to welcoming you back to Sofitel Jumeirah Beach in the future.
Warm regards,
Samanta Soobrayen
Assistant Guest Experience Manager
Hotel was lovely ! Bar staff made the whole experience amazing they were so lovely and welcoming , especially sudesh ,asanka,tharaka! They were so lovely and welcoming ! Best holiday and always come back to this hotel every time. Would highly recommend and the staff are the best !!
Dear W4560RBlucyb,
Thank you for your kind words and for taking the time to share your experience with us.
We are thrilled to hear that you had such an amazing time at our hotel and that our bar staff, especially Sudesh, Asanka, and Tharaka, made your stay so memorable. It’s always a pleasure to know that our team’s warm and welcoming service contributed to making your holiday the best.
Your recommendation means a lot to us, and we are delighted to be your preferred choice. We look forward to welcoming you back to Sofitel Jumeirah Beach on your next visit.
Warm regards,
Samanta Soobrayen
Assistant Guest Experience Manager
My self and daughter have come to our last day at this beautiful hotel .
From the minute we arrived we have felt safe , had fun and totally enjoyed our stay .
Room is 5*
Food5* quality , restaurant staff can’t do enough for you .
Staff in reception are very welcoming and can’t do enough for you .
Pool side staff 5*+ they work very very hard to make sure your stay is very safe and relaxing .
I will certainly be returning with the rest of my family 💗
Dear Northstar41974744318,
Thank you for sharing your wonderful experience with us.
We are delighted that you and your daughter felt safe, had fun, and enjoyed every aspect of your stay. It’s fantastic to hear that our 5-star rooms, dining options, and the attentive service from our reception and poolside teams made your visit so memorable.
Your kind words are truly appreciated, and we are thrilled that you plan to return with the rest of your family. We can’t wait to welcome you all back to Sofitel Jumeirah Beach for another exceptional stay.
Warm regards,
Samanta Soobrayen
Assistant Guest Experience Manager
Best location for business or pleasure they have everything, we experienced the club floor, spa, hookah, breakfast, afternoon brunch, the hair salon etc. The rooms are spacious and clean the lobby has shopping just delightful, the staff is attentive and professional 😊
Dear 969ameerab,
Thank you for sharing your excellent experience with us.
We are thrilled to know that you enjoyed every aspect of your stay, from the Club Floor and spa to the dining options and amenities. It’s wonderful to hear that our spacious rooms, convenient location, and attentive staff contributed to making your visit delightful, whether for business or pleasure.
Your positive feedback inspires us to continue delivering exceptional service. We look forward to welcoming you back to Sofitel Jumeirah Beach for another memorable stay.
Warm regards,
Samanta Soobrayen
Assistant Guest Experience Manager
This is the second time for me, I really enjoyed the stay
Special thanks to Mohamed Zahid, Rizwan and Nazik for their prompt action when I forgot my mobile in the Taxi, they acted super fast and with continuous follow up until they restored it back for me.
the room is comfortable, super clean, the food is really good
Really thanks for the wonderful stay
Dear Ahmedh18275WR,
Thank you for choosing to stay with us again and for taking the time to share your wonderful feedback. We are delighted to hear that you had such a positive experience and that our team, especially Mohamed Zahid, Rizwan, and Nazik, made a significant impact during your stay. Their prompt and diligent action in retrieving your mobile phone is a true reflection of our commitment to guest satisfaction.
We are also thrilled to know that you found your room comfortable and enjoyed our culinary offerings. Your kind words are a great source of motivation for our team.
It was our pleasure to have you as our guest, and we look forward to welcoming you back for another memorable stay in the future.
Warm regards,
Samanta Soobrayen
