Its been a wonderful stay at sofitel jbr me and my family we have enjoyed our stay and we recommend everyone to come and visit the beach is amazing the food is great thanks to our house keeper Madina was great our room very clean thank u we come back soon
Dear Guira2024,
Thank you for sharing your fantastic review of your stay at Sofitel Jumeirah Beach. We are thrilled to hear that you and your family had a wonderful time with us and enjoyed our amazing beach and great food.
We are especially pleased that Madina provided exceptional service and kept your room very clean. Our team is dedicated to ensuring that every guest has a memorable experience, and it is always rewarding to hear when we succeed.
Your recommendation means a lot to us, and we look forward to welcoming you back soon for another enjoyable stay.
Warm regards,
Samanta Soobrayen
Assistant Guest Experience Manager
This hotel is stunning, our room and bathroom were 10/10 and I loved the infinity pool. The view from our balcony was also decent. And the location of this hotel is amazing.
The staff are very kind and friendly, however the service is a bit slow. Our first room had an issue with our shower being clogged and we also asked for the mini bar to be emptied as it has been locked and we wanted to put our own food and drinks in the fridge. Both issues were addressed on our third day at the hotel but once they were addressed they were taken seriously and the staff made sure we were satisfied. However this issue didn’t ruin my perception of the hotel as besides this, the staff were great and very accommodating and I would definitely stay here again!
Dear Mayeeshaf2404,
Thank you for sharing your recent experience at Sofitel Jumeirah Beach. We are thrilled to hear that you found our hotel stunning and enjoyed the room, bathroom, and infinity pool. It is also great to know that you appreciated the amazing location and the view from your balcony.
We are grateful for your kind words about our staff and their friendliness. However, we sincerely apologize for the inconvenience you experienced with the clogged shower and the locked minibar. We appreciate your patience and understanding as we worked to resolve these issues. Your feedback is invaluable as it helps us to continually improve our service.
We are glad that, despite these issues, you found our team accommodating and that they ensured your satisfaction once the problems were addressed. Your positive outlook and willingness to stay with us again mean a lot to us.
Thank you once again for your feedback. We look forward to welcoming you back to Sofitel Jumeirah Beach for an even better stay in the future.
Warm regards,
Samanta Soobrayen
Assistant Guest Experience Manager
Sofitel Jumeirah Beach
Amazing experience at Sofitel Jumeirah
We enjoyed our stay very much!!
The reception team were very pleasant and friendly, They make our stay memorable and i can’t wait to come back, I loved the view of my room that overlooked the beach, It was really a very nice view with a beautiful and luxurious room.
The room was clean and the bed was comfortable, also i loved the blue 💙 color of the hotel design.
The lobby was very nice and beautiful many thanks to all the sofitel team . They were very professional and welcoming.
Dear Khawla,
Thank you so much for taking the time to share your wonderful experience at Sofitel Jumeirah Beach. We are delighted to hear that you enjoyed your stay and found our team pleasant and friendly. Making your stay memorable is always our goal, and it is heartening to know we succeeded.
We are pleased that you loved the view from your room and found it both beautiful and luxurious. Our team takes great pride in maintaining the cleanliness and comfort of our rooms, and it is wonderful to hear that you found the bed comfortable and appreciated our design, especially the blue color theme.
Your kind words about our lobby and the professionalism and warmth of our team mean a lot to us. We will certainly share your appreciation with everyone here.
Thank you once again for your feedback. We look forward to welcoming you back to Sofitel Jumeirah Beach for another exceptional stay.
Warm regards,
Samanta Soobrayen
Assistant Guest Experience Manager
Sofitel Jumeirah Beach
Big thanks to the reception team for the good welcome and good service. Thank you Sofitel team, for the good experience we had at the hotel. The hotel was good and hospitable, and the view was beautiful. We will definitely come back again. See you soon.
Dear Noshielkot,
Thank you for your kind words and for sharing your positive experience at Sofitel Dubai Jumeirah Beach.
We are delighted to hear that you enjoyed the warm welcome and good service provided by our reception team. It's wonderful to know that you found our hotel hospitable and enjoyed the beautiful view.
Your feedback is truly appreciated, and we are thrilled that you plan to visit us again. We look forward to welcoming you back soon for another memorable stay.
Warm regards,
Samanta Soobrayen
Assistant Guest Experience Manager
Sofitel Jumeirah Beach
N’est service a-t-il évier i got’hood expérience sofitel the best hôtel atelier dubai we havé here great vacation we spend 15 days its really Lovely stay room is super clean bathroom also super well clean thnks for Helal looking a great care our room
Dear Dessangel,
Thank you for your wonderful feedback and for choosing Sofitel Jumeirah Beach JBR for your stay. I am delighted to hear that Helal, impressed you with his attention to detail and attentiveness. We are indeed fortunate to have him on our team.
Thank you once again for your kind words and for being a valued guest. We look forward to welcoming you back to Sofitel Dubai Jumeirah Beach very soon.
Warm regards,
Samanta Soobrayen
Assistant Guest Experience Manager
Sofitel Jumeirah Beach
