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Seadet M

Diana we love you❤️

5.0 of 5 bubblesReviewed 20 Aug 2024
Ms. Diana at the reception was very helpful to us during check-in. so we wanted to say goodbye to Miss Diana during the check out. we loved her very much. We wish you success in your work. This is our second visit to Rixos, we will come again. Good luck to all team.
Date of stay: August 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this review
Responded 20 Aug 2024
Dear Valuable Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Best Regards,
Guest Relations Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (7,913)
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Traveller rating
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68 - 73 of 7,918 reviews
Reviewed 19 August 2024

My wife and I travel to many places in the world and the experience we got in Brixos we didn't get anywhere in terms of everything!! Everything is clean and tidy, amazing attitude in everything, they help you to have a dream vacation and especially I want to thank Jeffrey from the cleaning team who took care of arranging our room and decorating it, thank you very much, we appreciate you ♥️ נהננו מאוד תודה על הכל

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Odyssey39771040294
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 20 August 2024

Dear Valuable Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them.

Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

Best Regards,
Guest Relations Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2024 via mobile

We visited Rixos premium Dubai last week and had a fantastic holiday. As soon as we arrived, the Hotel Manager Mert checked us in and made sure we were given our room straight away.

We were impressed with our two bedroom suite, it was beautiful with a view overlooking the beach and Dubai Marina. Housekeeping were very good at making sure our suite was cleaned throughly everyday!

The pool and beach area is fabulous, we throughly enjoyed relaxing by the pool and trying all the different the cocktails & mocktails.

The breakfast was amazing, there was plenty to choose from, you wouldn’t go hungry! Georgotte was brilliant in remembering our drinks order every morning. I loved having my iced coffee!

We found there wasn’t much choice for vegetarians at dinner however the Supervisors Rahul and Baijnath were extremely helpful as they ensured my family had Indian vegetarian food everyday. We literally had 5* treatment and couldn’t have asked more.

Dubai is a favourite holiday destination of ours so we will definitely be returning as we loved the hotel!

Date of stay: August 2024
Trip type: Travelled with family
Thank shereean1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 17 August 2024

Dear Valued Guest,

We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Rixos Premium Dubai hotel with us and Tripadvisor readers.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Best Regards,
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2024

It was nice visiting rixos permuim dubai for our second time the experience was so incredible and amazing the staffs were so polite and kind to everyone always assisting as required housekeeping most amazingly with professional cleanliness of out rooms not to talk to of cosmas in the pool area was so helpful and kind for us looking forward to visit again

Date of stay: August 2024
Trip type: Travelled with family
Thank salem a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 17 August 2024

Dear our valued guest Mr/Ms Salema,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Rixos Premium Dubai hotel with us and Tripadvisor readers.
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Kind regards,
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2024

Rixos GBR is my preferred hotel in Dubai. Great welcoming and pleasant staff. They make sure you enjoy your stay and make it a good experience. Value for money in everything. I convey my special thanks to Svetlana. So nice and friendly. She makes every guest a special.

Date of stay: August 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ali L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 17 August 2024

Dear Valuable Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Best Regards,
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2024

Hi here now and the service is amazing our housekeeper Jaffar makes our stay so so pleasant he is always friendly,my room is alwayssss clean amd overall hes professional please come to RIXOS JBR wont regret it. Coming back next trip to this gem!!!

Date of stay: August 2024
Trip type: Travelled with friends
Thank Dannyfer84
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 15 August 2024

Dear Ms. Dannyfer,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.
We look forward to your next visit.

Kind regards,
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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