Hussain is very helpful and tidies the room spotless clean
I have no fault with him
He is very friendly and very helpful
We are staying in room 3215
He cleans our room everyday up to top standards
Management need to give him recognition for his hard work
Dear M. Buninder,
Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us.
I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Kindest Regards,
Guest Relations Team
We were at the top floor with a view of the ocean and the Dubai Eye. The room had toiletries from l'Occitaine and an Illy capsule coffee machine. We had the continental breakfast in room and it is excellent value for money. Staff was helpful and courteous, especially Mr Ivan.
Will definitely come back again
Dear valued guest!
Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.
Thank you for referencing our team member by name, as we are now able to reach out to him individually and let him know how they made such a positive impact on your stay. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon
Kindest regards,
Guest Relations Team
I've stayed at Rixos multiple times over the last 5 years and have never been disappointed. Starting from check in, Bibin is absolutely incredible he has made me and my family feel like we are apart of the Rixos family. Then housekeeping and in room dining, as a team they are absolutely incredible with efficient timing and great communication always striving for the best service. Then finally the pool area, Mohammed Nagis has gone out of his way consistently on every day to make sure we are comfortable always making sure we are out of the sun and helping us with any orders we have when other staff aren't present. He has seriously gone above and beyond and has a really strong future at Azure I hope. Thank you to all staff.
Dear Mr. Aydin,
Firstly we would like to thank you for choosing our Rixos Premium Dubai hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year.
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Kind regards,
Guest Relations Team
I am at the rixos...what a great expérience...the hotel is wonderfull but the people working in it..like jaffar who tapes care of my room and everything i need make the rixos a must....good hôtel become great when there is that Kinde of people working inside
Dear Mr. Tanguy,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.
I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Kindest Regards,
Guest Relations Team
ALL the service were so great.
The pool service guys Nagis and Subash was always there realising all our wishes.
The housekeeping was also great.
The whole Rixos was really great.
We will come back again.
We can recommend a stay at the Rixos at JBR for everyone.
Dear Valued Guest,
Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Kindest Regards,
Guest Relations Team
