Hi I m still here with my family for a long staycation we have still 10 days but I want share my experience at now
We have been other times in Dubai, Atlantis, Taji, Anantara always on the Palm but this choice has been successful
The hotel is in the heart of JBR you all close to you and the hotel is not new but has a perfect manteinance
It is modern but welcoming, staff is kind professional and smiling, at lobby, at pool, at jym and restaurant
I have special needs for cleaning the room and my room , one bedroom deluxe room that I suggest, is cleaned daily prfectly…Jaffar our housekeeping always smiling helpful professional and attentive, he always asks if anything is needed
Very lucky to have him
The day next we have arrived my husband believed ha had lost his waller but security of hotel has been spectacular especially Mister Zakar of security, when we have told him about wallet he reassured us, assured us that they would do everything possible by carefully checking the video surveillance system and told us to trust to him and to security stafg
He immediately got work and after 2 hours the wallet has been found
Fantastic and fantastic feel safe in hotel like at your home
I have had need also a nurse for a small wound of my son and also in this case the staff, Tatiana, has been helpful sweet and kind to my scared son
I am still here e I can surely that at Rixos Premiun you have al you want as very confortable vacation but you have concrete support if anything happens to you