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Эрик Ш

Housekeeping is best service

5.0 of 5 bubblesReviewed 24 Jul 2024
We was staying at Rixos premium Dubai jar our room 2206 n room view was very n food was existent pool n beach was very nice n all are very kind n helpful . our room clean guys was amazing he was already clean very nice n helping to us thank you so much for everything.
Date of stay: July 2024
Room Tip: Very well
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this review
Responded 24 Jul 2024
Dear valued guest!

Thank you for reviewing your recent stay in our Rixos Premium Dubai. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

Kindest regards,
Guest Relations Team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (7,925)
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Traveller rating
7,119
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All reviews turquoise restaurant azure beach special thanks guest relations amazing hotel pool area thank you so much breakfast and dinner amazing service room cleaning taking care big thanks private beach sea view see you soon amazing experience house keeping
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101 - 106 of 7,925 reviews
Reviewed 20 July 2024 via mobile

Excellent products and service. When you go there ask for Olga or Angela. Big thanks to them 😊. food was delicious loved the ice cream and the latte! And there is very good service and everything was delicious I loved everything and the place was beautiful and amazing definitely come try this place out! definitely recommend!👍💯👌😃

Room tip: Come try this place and you will never forget it.
Date of stay: July 2024
Trip type: Travelled with family
Thank Trail57091658188
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 21 July 2024

Dear Valued Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Kindest Regards,
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2024 via mobile

Our stay at Rixos Premium Dubai was exceptional. The hotel's prime location in Jumeirah Beach Residence offers stunning views and easy beach access. Our room was luxurious and comfortable, with breathtaking balcony views. Dining was a highlight, with diverse and delicious options.

The facilities, including the fitness center, spa, and outdoor pool, were top-notch, and the private beach was a perfect spot to relax. The staff's attentiveness and friendliness made our stay even more enjoyable.

Rixos Premium Dubai exceeded our expectations, and we highly recommend it for a luxurious and memorable stay.

Thanks Manager Salman Khan and Burak at front desk and guest relation Tala

Room tip: Book sea view room
Date of stay: July 2024
Trip type: Travelled with family
Thank G9018RGahmada
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 21 July 2024

Dear Valued Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Kindest Regards,
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2024 via mobile

Generally nice hotel from all aspects. Location, food, service, all were nice! Special thanks to Mert Yurdakul the reception guy, he made us feel very welcomed and was super kind.
The cafe at lobby area was also incredible with live music and good quality coffee.

Date of stay: June 2024
Trip type: Travelled with friends
Thank vladimirf514
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 20 July 2024

Dear Vladimir,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.


Kindest Regards,
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2024 via mobile

We have stayed here for one week before moving to Sofitel for week two. What a big mistake!
We wish so much we had simply extended our stay at rixos! I have hardly taken any pictures because I was just enjoying my time here, I wish I had so I could share the hotel in all its glory.
This hotel was the most beautiful, clean, sleek, modern hotel. The staff are incredible, the food is wow wow wow.
Our room was beautiful, modern, clean and fresh. I used the gym which had great equipment, changing rooms with all the items you needed such as showers, Dyson hairdryers, steam room etc. fresh towels, bottled waters.
The pool is beautiful, different areas for different preferences, swim up bar!!!
The menu is fab and the quality of food around the pool is 10/10.
The buffet breakfast!!! Omg , it is what you can only dream of, fresh food, beautifully displayed, attentive servers, the food is so flavoursome, nothing is too much trouble.
The fact that this hotel has so many amazing restaurants inside means if you never wanted to leave you wouldn’t need to, we ate at stk and the Godiva cafe and both were 10/10.
I am currently in Sofitel for a few more days and we are regretting leaving rixos. Despite Sofitel claiming 5* I can honestly say that it is not.
Rixos - thank you for an incredible stay, and I hope to be back !

Room tip: Perfect location and a true 5*
Date of stay: July 2024
Trip type: Travelled as a couple
Thank Departure43974901408
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 20 July 2024

Dear Valued Guest,

Thank you very much for sharing this great review of your recent stay at Rixos Premium Dubai. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 
We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and Cleanliness which is one of the most important aspects for AccorHotels.
Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Kindest regards,
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2024

Best hotel ever! Excellent customer service, excellent food, staff very attentive. Everthing was spotless, beautiful room with nice views. The manager, Mert Yurdakul, was particularly helpful, sympathetic and friendly. Cannot fault this hotel in any way. Near the tram (with connections to the metro), near restaurants and shops. Highly recommend it!

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jet25161051236
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 20 July 2024

Dear Valuable Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.

Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

Best Regards,
Guest Relations Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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