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Meander05538503303

Great Summer Vacation at Rixos

5.0 of 5 bubblesReviewed 13 Jul 2024
Musa from Housekeeping at Rixos is a very serviceminded man. Very kind as well.
We had a great time, thankx to Musa.
He allways met us with a smile everytime we went to the pool. And made sure we wre having fun.
An honor to Musa.
The Hotel was also great. Good location and good food.
This is the second time we areat Rixos. And we surely will be back.
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this review
Responded 13 Jul 2024
Dear valued guest!

First of all we would like to express our sincerest gratitude for your trust and loyalty to Rixos Hotels for your holidays and for choosing our Rixos Premium Dubai hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us.
Your enthusiasm for our team member is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to him.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Kindest regards,
Guest Relations Team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (7,990)
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Traveller rating
7,181
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All reviews turquoise restaurant azure beach special thanks guest relations amazing hotel pool area thank you so much breakfast and dinner amazing service room cleaning taking care big thanks private beach sea view see you soon amazing experience house keeping
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Reviewed 13 July 2024

Brilliant stay here, excellent service at the pool from Musa and Subash in house keeping, hotel also has some really good restaurants, an excellent breakfast with such amazing and attentive staff
Just a super hotel for a holiday, Rixos Premium

Date of stay: July 2024
Trip type: Travelled with family
Thank shaneod7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 13 July 2024

Dear valued guest!

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.
hank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

Kindest regards,
Guest Relations Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2024 via mobile

I enjoyed the Godiva Cafe
Excellent fresh pastries and great staff.
Roksi was so friendly and welcoming.
I had the fruit cake and the tea is made with fresh leaves not commercial tea bags.
Also sometimes they play live classical music. The view is amazing specially during sunset.

Date of stay: July 2024
Trip type: Travelled on business
Thank robd450
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 12 July 2024

Dear valued guest!

Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us.
We also would like to thank you for pointing out the professionalism of our waiting team, they indeed have a great impact on the overall dining experience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes. We also are very grateful for your highlight on the quality of the entertainment program during your stay.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

Kindest regards,
Guest Relations Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2024

I would like to thank the entire service staff of the hotel for the extremely high level of attention, I want to express my deep gratitude to the security guys, including the security guard Tonny, who was able to solve the problem in front of him in a matter of minutes and satisfy a demanding guest like me. Once again, thanks to all the staff of the hotel for organizing their work with high quality and at the same time maintaining the reputation of the hotel.

Room tip: I recommended.
Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Aram N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 10 July 2024

Dear Valued Guest,

First and foremost we would like to thank you for the praising review you shared following your recent visit to our Rixos Premium Dubai hotel and are delighted to read that we were able to match your expectations.

We would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel.

Again we thank you for this very kind review of our restaurant and we look forward to serving you again in the future.

Kindest Regards,
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2024

We had such a great tıme there everyone was treatıng us nıce espcıally the manger mr aytekın clouvıse servıce was so good he always smıle …..

Amazıng nıce place good food 🥰🥰🥰🥰🥰🥰 too from resham ı and my famıly was very happy ………🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻✨✨✨✨✨

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank H2399JYburaks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 10 July 2024

Dear Valued Guest,

First and foremost we would like to thank you for the praising review you shared following your recent visit to our Rixos Premium Dubai hotel and are delighted to read that we were able to match your expectations.

We would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel.

Again we thank you for this very kind review of our restaurant and we look forward to serving you again in the future.

Kindest Regards,
Guest Relations Team



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2024

We had such a great time everyone was treating us so nice and I really enjoyed being there. Cocktails were very good and also the food good service from Clouvise and rahul I would definitely recommend everyone to come to Rixos is a place tobe………..

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 340_mers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR, responded to this reviewResponded 9 July 2024

Dear Valued Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Kindest Regards,
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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