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Reviews (2,416)
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Traveller rating
1,930
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All reviews fountain view burj khalifa dubai mall neos bar fountain show the club lounge infinity pool amazing hotel special thanks amazing service housekeeping team house keeping special mention zeta mr luxury gym
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Reviewed 3 March 2021 via mobile

A big big thank you to Titie. I had a one hour back and neck massage .All my pain is gone and It was very relaxing. I really recommend the Spa at Address. The spa is very clean and the staff very efficient

Date of stay: March 2021
Trip type: Travelled solo
Thank francoisDxb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozlem Coskun, Other at Address Downtown, responded to this reviewResponded 4 March 2021

Dear francoisDxb,

What a superb TripAdvisor review! Thank you for choosing our wonderful Spa at Address Downtown. We are absolutely delighted to read that you had a relaxing time with us and that our dedicated Spa Team were able to provide an exceptional service, thank you for highlighting Titie , our wonderful spa therapist - she is a true star, our entire Team are indeed all have the skills and expertise in this very special part of the Hotel. Furthermore, thank you also for highlighting the enhanced safety and hygiene implemented across the Hotel making our guests' visit even more special and memorable.

francoisDxb, we all look forward to having you and your guests once again next week at Address Downtown – where life happens!

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Reviewed 3 March 2021

My advice: do not look at any other hotel in Dubai. Book directly Address Downtown.
I spent wonderful time with my son. Every single team member are so guest oriented. Well trained and very professional.
Room have got breathtaking views. Location is unbeatable.
Could not be better hotel experiences.
Many Thanks the entered Address Downtown team.

Date of stay: March 2021
    • Location
    • Rooms
    • Service
Thank Iván L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozlem Coskun, Other at Address Downtown, responded to this reviewResponded 4 March 2021

Dear Iván L,

What a wonderful advice indeed! Thank you for this excellent TripAdvisor review. We are certainly glad to read you and your son were able to spend time together and that you appreciate the unbeatable views, as we are perfectly situated at the Center of Downtown Dubai. Moreover, thank you also for highlighting our dedicated and passionate Team for their superb service and ensuring you and your son is looked after throughout your stay. This is such an amazing review that I shall proudly share with the entire Team.

Iván L, we all look forward to having you and your guests once again next week at Address Downtown – where life happens!

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Reviewed 2 March 2021 via mobile

Address Downtown - the perfect hotel and nice location.
Last week we really wanted to sit on the terrace with a nice view of the fountains show and the Burj Khalifa, so we decided to visit Zeta restaurant at Address Downtown. Special thanks to miss Elvira. She is very professional and friendly. Zeta was fully booked and all tables were occupied at that moment when we came. But she took my phone number and a short time later she called us back and accommodate us a nice table. Elvira always welcomed us warmly at Neos as well, it’s our favorite place on 63 floor at Address Downtown.
Definitely want to come back to places where such nice and professional staff works.

Date of stay: February 2021
Trip type: Travelled solo
Thank T5557WCalana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozlem Coskun, Other at Address Downtown, responded to this reviewResponded 4 March 2021

Dear T5557WCalana,

Thank you for this excellent TripAdvisor review. We are so absolutely thrilled that you have chosen Address Downtown and for taking the time to share your recent dining experience at our prime venue - Zeta Restaurant. Thank you for your lovely feedback on our location, which is at the Center of Downtown Dubai whereby our guests are treated with some of the most spectacular views of Burj Khalifa and Dubai Fountain. Furthermore, thank you also your wonderful compliments on Elvira, for her exceptional service and dedication, she truly is a great part of our Team and i will surely share this amazing review to her and the rest of the Team.

T5557WCalana, we all look forward to having you and your guests once again next week at Address Downtown – where life happens!

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Reviewed 27 February 2021

The housekeeping staff are amazing!!! Saraj is amazing he is so pleasant and always does what we need. Mohit would always come with a smile. Both staff came to our room morning and evenings to clean. They never complained and always were pleasant.
Rajkumari the supervisors was amazing as well. He always checked to make sure everything was top notch!

Now we won't stay anywhere else.

Date of stay: February 2021
Trip type: Travelled on business
Thank chimenev2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozlem Coskun, Other at Address Downtown, responded to this reviewResponded 27 February 2021

Dear chimenev2021,

Thank you for this lovely TripAdvisor review. We are absolutely delighted to read that our passionate Housekeeping team - Saroj, Mohit and Rajukumar - they are all truly an amazing part of this Hotel, their dedication makes an important impact to each and every guests' stay. The entire Team are indeed 100% committed to ensure we delivery 5-star luxury service.

chimenev2021, we all look forward to having you and your guests once again next week at Address Downtown – where life happens!

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Reviewed 25 February 2021

Address downtown is an amazing place. My favorite place in my favorite city Dubai. I would like to mention Mr.Iris , he helped us to arrange our dinner and he was very professional and helpful. I recommend address downtown and Mr.iris if perfection is ur goal.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank Mohajenah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozlem Coskun, Other at Address Downtown, responded to this reviewResponded 25 February 2021

Dear Mohajenah,

Thank you for this excellent TripAdvisor review. We are so absolutely delighted that you have chosen Zeta, as your venue for your wedding dinner, it is indeed a very special occasion to celebrate and we so glad that we have made it memorable for you both and your lovely guests. Thank you for appreciating Irriz, our Events Executive, for his professionalism and helpfulness, he truly is marvel in his own field, ensuring all details are perfected! I will certainly be proud to share this amazing review to him and the rest of Zeta team.

Mohajenah, we all look forward to having you and your guests once again next week at Address Downtown – where life happens!

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