We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
20 people are viewing this hotel
Lock in the lowest price from these sites
Trip.comUS$271
eDreamsUS$216
PricelineUS$216
CheapTicketsUS$355
FindHotelUS$1,442
Lol.travelUS$411
View all 15 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (9,511)
Filter reviews
9,525 results
Traveller rating
8,362
607
234
144
178
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
8,362
607
234
144
178
Show reviews that mention
All reviews the penthouse quattro passi spa pool pool party amazing hotel main pool special thanks amazing service sea view big thanks amazing experience pool staff housekeeping team kids club special mention half board house keeping
Selected filters
Filter
Updating list...
219 - 224 of 9,525 reviews
Reviewed 11 June 2021 via mobile

The Five Palm Jumeira is a statement amongst hotels in Dubai.

TL;DR:

If you're looking for a party, Instagram pictures, fantastic food, capable and friendly service and don't mind crowded swimming pools then this hotel is for you. If you're traveling with family you might want to look elsewhere however we were with our daughter and she had the time of her life.

FIRST IMPRESSIONS:

The Five flaunts it's party lifestyle from the get go with the first hallway dividing the two parts of the tower showcasing the main pool splitting the arch. The hotel was busy during our stay so queues were long to check in and make sure you don't come to early as rooms might not be ready.

TIP: if you do, make sure to have some beach wear at the ready

ROOM:

We were able to check in at 3:30pm and because we arrived early we had to wait for our room to be cleaned. Upon entering the room there was human hair in some corners and it looked like the cleaning was rushed so we could get in.

After our complaint housekeeping came and sorted everything out and we received a bottle of prosecco as compensation (thank you!)

Rooms are cold and look like they're meant to be easily cleaned however the interior design is modern and cool and maintains the theme of the establishment.

TIP: Don't leave the balcony windows open as the humidity will take over the room and you'll regret it!

POOLS:

I'm not going to beat around the bush. The main pool is always packed and the beds are first come first serve. Get there early and stay there as if you leave your beds unattended for 30 minutes other guests can take over.

The glass pool is where it's at. Located next to the beach it has a bar and awesome music. It feels like a club as the speakers are connected to a live DJ who's mixing on the beach next to you. No cameras are allowed in the pool but phones are fine!

LIFE HACK:

Kids Pool! Get the same service with less people. The cabanas are awesome and you get the same service as anywhere else.. all while you're little ones are having fun either in the pool or kids club next to it.

BREAKFAST:

Go to the A'la carte place. But as mentioned in the beginning. The food at this hotel is fantastic. From the freshness, to varieties and presentation. Also room service is available to 6:00am and the menu is extensive.

CONCLUSION:

The Five Palm Jumeira is a standout hotel that makes a party oriented establishment work where others fail. I didn't give it top marks as the room was kind of a let down and didn't make me want to stay in it longer than I had to.

Purshotom

Date of stay: June 2021
Trip type: Travelled with family
1  Thank Snowcat_srt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai, responded to this reviewResponded 12 June 2021

Hi Snowcat_srt!
It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories.
We look forward to your return! Feel free to reach out to us directly on fpjd.reservations@fivehotelsandresorts.com to ensure you have another ‘FIVE-star’ experience with us!
Thanks for sharing the love!
Team FIVE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2021

Excellent service for all the staff but one staff who stand out with his very good service and great attitude, I would like to recommend Otabek Tursunov with his excellent service he’s is very attentive and nice with the guest. Thumbs up

Date of stay: June 2021
Trip type: Travelled with friends
Thank B188PGleel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai, responded to this reviewResponded 16 June 2021

Hi B188PGleel!
It’s wonderful to read your glowing review about Otabek – thank you! We will be sure to pass on your words of praise!
All of us at FIVE aim to create ‘FIVE-style’ experiences just for you and we are thrilled that you enjoyed your experience with us. We look forward to your return!
Feel free to reach out to us directly on fpjd.reservations@fivehotelsandresorts.com to ensure you have another ‘FIVE-star’ experience with us!
Thanks for sharing the love!
Team FIVE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2021

Five Palm is amazing hotel with very good restaurants and bars !

The penthouse is rooftop lounge with the view to marina ! I celebrated my birthday there , lovely atmosphere, good food and cocktails, great ambiance!

Date of stay: June 2021
Trip type: Travelled with friends
Thank Matcepura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai, responded to this reviewResponded 11 June 2021

Hi Matcepura!
It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories.
We look forward to your return! Feel free to reach out to us directly on fpjd.reservations@fivehotelsandresorts.com to ensure you have another ‘FIVE-star’ experience with us!
Thanks for sharing the love!
Team FIVE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2021 via mobile

Wonderful stay, staff is super kind and helpful, they go above and beyond to make sure you are not just comfortable, but also that you like everything you do and eat and where you stay.

Bit shout out to Chloe, she is the best!!! If you have trouble, ask for Chole at reception. She will sort you to happiness.

Date of stay: June 2021
Trip type: Travelled with friends
Thank X6995MCmarias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai, responded to this reviewResponded 12 June 2021

Hi X6995MCmarias !
It’s wonderful to read your glowing review about Chloe – thank you! We will be sure to pass on your words of praise!
All of us at FIVE aim to create ‘FIVE-style’ experiences just for you and we are thrilled that you enjoyed your experience with us. We look forward to your return!
Feel free to reach out to us directly on fpjd.reservations@fivehotelsandresorts.com to ensure you have another ‘FIVE-star’ experience with us!
Thanks for sharing the love!
Team FIVE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2021 via mobile

Me and my friend stayed in Five hotel for one week holiday. Atmosphere in this hotel is just out if this world, staff is beyond amazing. Special thanks to ms Riezl from housekeeping who was always ready for help and always made sure our room was shiny clean. We would definitely stay in a Five hotel next time we visit Dubai.

Date of stay: June 2021
Trip type: Travelled with friends
Thank ana_tomazin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai, responded to this reviewResponded 11 June 2021

Hi ana_tomazin!
It’s wonderful to read your glowing review about Riezl – thank you! We will be sure to pass on your words of praise!
All of us at FIVE aim to create ‘FIVE-style’ experiences just for you and we are thrilled that you enjoyed your experience with us. We look forward to your return!
Feel free to reach out to us directly on fpjd.reservations@fivehotelsandresorts.com to ensure you have another ‘FIVE-star’ experience with us!
Thanks for sharing the love!
Team FIVE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews